Use and Care Manual

Problem Possible cause Solution

Handle not in position Carriage bolts not seated properly.

Handle knobs not tightened.

Adjust the height of the handle

and make sure the carriage bolts

are seated properly.

Tighten handle knobs.

Mower not starting. Battery is low in charge

Battery is either defective or will not

take a charge.

Charge the Battery.

Replace the battery.

Mower cutting grass

unevenly.

Lawn is rough or uneven or cutting

height not set properly.

Move the wheels to a higher po-

sition.

Mower not mulching properly. Wet grass clippings sticking to the

underside of the deck.

Wait until the grass dries before

mowing.

Mower hard to push. High grass, rear of mower housing

and blade dragging in heavy grass,

or cutting height too low.

Raise cutting height.

Mower vibrating at higher

speed.

Blade is unbalanced.

Bent motor shaft.

Balance the blade by grinding

each cutting edge equally.

Stop the motor, remove battery,

and inspect for damage. Have

repaired by an authorized service

center before restarting.

CALL US FIRST

For any questions about operating or maintaining your product,

call the Earthwise™ Help Line! 1-800-377-5888 (USA) 1-800-561-0004 (CAN)

Your product has been fully tested prior to shipment to ensure your complete satisfaction.

TROUBLESHOOTING