Warranty

EAGO
Brand Bio
Founded in 1996, EAGO Sanitary Ware Co. Ltd has grown into a large scale sanitary ware manufacturer.
With a manufacturing plant that covers an area of 3 million sqf. After becoming very popular in Europe
and Asia our products are now available in the US as of 2009. Alfi Trade, located in Los Angeles, CA is
the sole distributer for the EAGO brand in the US and has been successfully distributing the EAGO
products to thousands of satisfied customers across the US.
The quality and design of our toilets is as good as it gets and it’s no wonder that they have become
leaders in the industry. Featuring only the best one piece dual or single flush always eco-friendly water
saving. Our collection of whirlpool tubs is ground breaking and a definite eye catcher. Offering modern
designs packed tight with all the best features such as stereo system, LED lighting, heater, bottom hydro
jets and much more.
Warranty
EAGO products are warranted to the original customer to be free from defects in material and
workmanship.
Toilets & Bidets come with a 5 year limited warranty on all porcelain parts against fading/staining of the
glaze & 1 Year on flushing mechanism & toilet seat.
All cracks and chips due to misuse, freight damage, and improper installation; whether performed by a
plumber, contractor, service provider, or unqualified person, will void the warranty.
Whirlpool Tubs offer a 1 year limited warranty on all parts.
Porcelain Sinks come with a 5 year limited warranty on all porcelain parts against fading/staining of the
glaze.
All cracks and chips due to misuse, freight damage, and improper installation; whether performed by a
plumber, contractor, service provider, or unqualified person, will void the warranty.
Tub Fillers come with a 5 year warranty against manufacturing defects in material and workmanship of
mechanical components.
EAGO products are warranted for normal use only and exclude defect or damage caused by or resulting
from misuse, abuse, neglect, scratches, dents, abrasives, chemicals, improper
installation/care/maintenance (whether performed by a plumber, contractor, service provider, or
unqualified person), or alteration. This warranty does not apply to the replacement of components where
damage is caused by normal wear and tear, dirt, lime scale, aggressive air or water conditions, or harsh
or abrasive cleaners or materials. If a product is defective, the limit of damage is the cost of the defective
material. This warranty is non-transferable. EAGO is not liable for consequential damage, labor, loss, or
expense of any nature.