Service Manual Model VF2927L VFA2927 VF5452L UL Part Number 6909410210 6909410110 6909680110 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N3H 4W3 1-888-346-7539 www.dimplex.
TABLE OF CONTENTS OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 EXPLODED PARTS DIAGRAM - SINGLE. . . . . . . . . . . .
OPERATION Figure 2 Figure 1 A B C Volume Controls Battery Cover D E F IR Remote Sensor WARNING: This electric firebox must be properly installed before it is used. The power switch (Figure 2A) must first be switched “I” to operate the appliance. An ‘Opti-V’ logo will appear on the screen for about 3 seconds before the flame picture starts . ! NOTE: The user may notice a blank screen for approximately 5 seconds, every 30 minutes. This is normal and should not be a cause for concern.
MAINTENANCE WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. Glass Cleaning The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front glass may collect dust particles, these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, the glass can be cleaned with a dry cloth.
EXPLODED PARTS DIAGRAM - SINGLE 9 5 3 1 6 2 8 7 Replacement Parts List - Single 1. LED Light Strip. . . . . . . . . . . . . . . . . . . . . . . . 9600880100RP 2. LED Light Controller. . . . . . . . . . . . . . . . . . . . 9600930100RP 3. Opti-V Remote Control . . . . . . . . . . . . . . . . . . 9600950100RP 4. Power Supply Wire Harness . . . . . . . . . . . . . 9600980100RP 5. Electrical Connector. . . . . . . . . . . . . . . . . . . . 9601030100RP 6.
EXPLODED PARTS DIAGRAM - DOUBLE 3 4 5 12 1 11 7 2 6 2 8 10 9 Replacement Parts List - Double 1. LED Light Strip (2 per unit). . . . . . . . . . . . . . . 9600880100RP 2. LED Light Controller (2 per unit)* . . . . . . . . . . 9600930100RP 11. Right Upper Logset Assembly (see note). . . . 9600960100RP 3. Opti-V Remote Control . . . . . . . . . . . . . . . . . . 9600950100RP 12. Left Upper Logset Assembly (see note) . . . . . 9601020100RP 4. Power Supply Wire Harness . . . . . . . . . . . .
WIRING DIAGRAM- SINGLE LED Strip LED Driver L N E Logbed - TOP LED Mains Supply LED Screen Assembly Logbed - BOTTOM LED WIRING DIAGRAM - DOUBLE LED Strip LED Strip LED Driver LED Driver Power Supply Wire Harness LH Logbed TOP LED Mains Supply L N E RH Logbed TOP LED Double LED Screen LH Logbed BOTTOM LED RH Logbed BOTTOM LED 7
FRONT GLASS REPLACEMENT Figure 3 W ARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. Securing Screws Tools required: Phillips head screwdriver Suction Cups 1. Locate the glass retention strip at the top of the front glass (Figure 3). 2. Remove the securing screws on either side of the retention strip. 3. Apply the suction cups to the glass at a comfortable distance to allow for easily removing the front glass. 4.
Figure 4 remove the logset. Approximate locations of securing screws (RH Double) Approximate locations of securing screws (Single & LH Double) 1. Locate the glass retention strip at the top of the front glass (Figure 3). 2. Remove the securing screws on either side of the retention strip. 3. Apply the suction cups to the glass at a comfortable distance to allow for easily removing the front glass. 4. Gently tilt the glass forward, lift up and lift the glass out of the unit. 5.
tom of the unit (2 on either end) and remove the logset. For the double units remove both logsets, taking note of the left and right. ! NOTE: The screws are recessed slightly into the ember bed of the logset. 7. Disconnect the logset LED’s from the LED controller board and set in a safe place. 8. Remove the power supply wireharness that runs from one LED controller board to the other. 9. On the top front surface of the firebox there are a secFigure 6 ond set of logs that reflect on to the glass.
TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION PART NUMBER General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.