Service manual

11
PROBLEM CAUSE SOLUTION
General
Circuit breaker trips or fuse
blows when unit is turned on
Short in unit wiring. Trace wiring in unit.
Improper circuit current rating Additional appliances may exceed the current rating
of the circuit breaker or fuse. Plug unit into another
outlet or install unit on a dedicated 15 amp circuit.
Unit turns on or off by itself Remote Control has a similar frequency
to other remotes in the area.
Replace Remote Control. Initialize to Remote Control
Receiver
Radio frequency disturbance from out-
side sources.
Replace Remote Control and Remote Control Re-
ceiver where necessary. Initialize Remote Control and
Receiver
Defective Remote Control Receiver Replace Remote Control Receiver. Initialize to Re-
mote Control and Receiver.
Lights dim in room while the unit
is on
Unit is drawing close to circuit current
rating
Move the unit to another outlet or install unit on a dedi-
cated 15 amp circuit
Power cord gets warm Normal Operation The power cord may get slightly warm to the touch
when the heater is on.
Defective power cord Replace power cord if cord gets hot to the touch.
Appearance
Stove does not turn on Manually Improper operation Refer to Operation Section
No incoming power from the electrical
wall socket
Check Fuse/Breaker Panel
Loose wiring Check wiring connections
Defective Main On/Off Switch Replace Main On/Off Switch
Defective Remote Control Receiver Replace Remote Control Receiver
Stove does not turn on with Re-
mote Control
Improper operation Refer to Operation Section
Remote Control not initialized to stove Initialize the Remote Control
Remote Control not working Install new battery into the Remote Control. Reinitial-
ize Remote Control where necessary
Replace Remote Control Receiver or Remote Con-
trol where necessary. Initialize Remote Control and
Remote Control Receiver.
Defective 3-Position Switch Replace 3-Position Switch
Flame Frozen Defective Flicker Motor Replace Flicker Motor
Loose wiring Check wiring connections
Flame not bright or ame not
visible
Burnt light bulbs Replace light bulbs
Loose wiring Check wiring connections
Defective Light Harness Replace Light Harness
Log set dim, not glowing
(DF7420)
Burnt light bulbs Replace light bulbs
Log set dim, not glowing
(DF7425DXL)
Loose wiring Check wiring connections
Defective Log Set Driver Replace Log Set Driver
Flame Shutter Defective Flicker Motor Replace Flicker Motor
Light leaking around the log set Log set not positioned properly Check log set for proper t
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