Instruction manual

TROUBLESHOOTING
Followthestepsbelowifyouareexperiencingtroublewithyourcamera.
ContactDigimergeTechnicalSupportiftheissuepersists.
• Nothing appears on the screen.
¤ Checkthatthepowercableisconnectedproperlyandthatthevoltageiscorrect.
¤ CheckthatyouhaveproperlyconnectedVIDEOcabletothecameraVIDEOoutputjackandto
themonitor/DVR.
• The image on the screen is unclear.
¤ Isthelensordomecoverstainedwithdirt?Cleanlensordomecoverwithsoft,cleancloth.
¤ Re-positionthecameraifnecessary.
¤ AdjusttheZoomandFocusscrewsasneeded.
• The image on the screen is dark.
¤ Ifyouhaveanintermediatedevice,settheimpedanceto75Ω/Hi-z.
¤ Adjustthemonitorcontrast&brightnesscontrols.
• Image quality is poor.
¤ ReturnthecameraOSDtofactorydefaultsettings(OSDMenu>OTHERS>CAMERARESET).
¤ Verifythatthecameraisreceivingsufcientpower.
• There is interference in the image.
¤ Thecameraorthecablesmaybeclosetoasourceofhighvoltage,suchasagenerator.Re-
position the camera if necessary.
When the resistance value of copper wire is at [20˚C(68˚F)]
Copper wire size (AWG) #24(0.22mm) #22(0.33mm) #20(0.52mm) #18(0.83mm)
Resistance (Ω/m) 0.078 0.050 0.030 0.018
Voltage Drop (V/m) 0.028 0.018 0.011 0.006
Asshowninthetableabove,voltagedecreasesasthewiregetslonger.Thereforeuseofan
excessivelylongadapteroutputlineforconnectiontothecameramayaffecttheperformanceof
the camera.
*Standardvoltageforcameraoperation:DC12V±10%orAC24V±10%
*Theremaybesomedeviationinvoltagedropdependingonthetypeofwireandthe
manufacturer.
• Be sure to connect power only after all the installation is complete.
• Use the UL listed, CLASS 2 power transformer for 12v DC or 24v AC adapter.
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