User's Guide

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No video is shown on the TV
Symptom Cause / Solution Page
No picture appears.
0
Check the connections for all devices.
71
0
Insert connection cables all the way in.
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Check that input connectors and output connectors are not reversely connected.
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0
Check cables for damage.
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Match the input settings to the input connector of the TV connected to this unit.
215
0
Check that the proper input source is selected.
90
0
Check the video input connector setting.
215
0
Check that the resolution of the player corresponds to that of the TV.
268
0
Check whether the TV is compatible with copyright protection (HDCP). If connected to a device not
compatible with HDCP, video will not be output correctly.
303
0
To enjoy content that is copyright protected by HDCP 2.2, use a playback device and TV compatible with
HDCP 2.2 only.
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The HDMI signal cannot be converted to an analog signal. Use analog connections.
304
0
Use an “High Speed HDMI cable with Ethernet” or “High speed cable” that comes with the HDMI logo if
you wish to playback 4K (60/50 Hz) video.
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No video is shown on the
TV with the DVI-D
connection.
0
With the DVI-D connection, on some device combinations, devices may not function properly due to the
copy guard copyright protection (HDCP).
303
No video from an input
source such as a game
console is shown on the
TV.
0
When special video signals are input from a game console, etc., the video conversion function may not
function. Connect the input connector to the monitor output connector of the same type.
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While the menu is being
displayed, no video is
shown on the TV.
0
The video being played will not appear in the background of the menu when the menu is operated during
playback of the following video signals.
- Some images of 3D video contents
- Computer resolution images (example: VGA)
- Video with an aspect ratio other than 16:9 or 4:3
- 4K video
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Contents Connections Playback Settings Tips Appendix
289
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