Instruction Manual

31
DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY
CLEANING UNDERWAY The appliance has detected impurities in its
internal circuits.
Wait for the appliance to be ready again and
reselect the required beverage. Contact Cus-
tomer Services if the problem persists.
MACHINE COOLING FAULT.
CONSULT MANUAL OR
CUSTOMER SERVICES
A malfunction is preventing correct cooling of
the machine.
Press "OK" to go back to the homepage (B) and
continue using the machine. If the problem
reoccurs, contact De'Longhi Customer Services.
You can continue using the machine, but we
recommend not making more than 10 coees
consecutively.
PROBLEM POSSIBLE CAUSE REMEDY
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The internal circuits of the appliance
have cooled down because 2-3 min-
utes have elapsed since the last coee
was made.
Before making the coee, heat the internal
circuits by rinsing using the rinse function (see
section “6.1 Rinsing” " ).
A low coee temperature is set. Set a hotter coee temperature (see section ).
“7.3 Customising the beverages” " ).
The machine must be descaled Proceed as described in section “18. Descaling”.
Then check water hardness (“19.1 Measuring
water hardness”) and make sure the appliance is
set to the actual hardness (“19.2 Setting water
hardness”).
The coee is weak or not creamy
enough.
The coee is ground too coarsely. Enter the settings menu (B6) and adjust the
coee mill. The eect is only visible after deliv-
ering 2 coees (see section “6.4 Adjust mill”).
The coee is unsuitable. Use coee for espresso machines.
The coee is not fresh. The coee pack has been opened for too long
and has lost its taste.
23. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.