Dell EMC XC430 Xpress Hyper-converged Appliance Service and Installation Manual
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 About your system......................................................................................................................................... 6 Supported configurations for XC430 Xpress ................................................................................................................ 6 Front-panel features and indicators.................................................................................................................................
General memory module installation guidelines.......................................................................................................31 Mode-specific guidelines...........................................................................................................................................32 Removing a memory module.................................................................................................................................... 32 Installing a memory module.........
Accessing system information by using QRL............................................................................................................... 62 Quick resource locator for XC430 Xpress .............................................................................................................
1 About your system The XC430 Xpress hyper-converged appliance supports up to two Xeon E5-2600 v4 processors, up to 12 DIMMs, and three hard drives and single solid state drive (SSDs). Topics: • Supported configurations for XC430 Xpress • Front-panel features and indicators • Back-panel features and indicators • Diagnostic indicators • Locating Service Tag of your system Supported configurations for XC430 Xpress XC430 Xpress supports the following configuration: Figure 1.
Front-panel features and indicators Figure 2. Front-panel features and indicators Table 1. Front-panel features and indicators Item Indicator, button, or connector 1 Power-on indicator, power button Icon Description The power-on indicator glows when the system power is on. The power button controls the power supply output to the system.
Item Indicator, button, or connector Icon Description 7 USB management port or iDRAC managed USB port The USB management port can function as a regular USB port or provide access to the iDRAC features. For more information, see the iDRAC User’s Guide available at Dell.com/idracmanuals. 8 USB connector Allows you to connect USB devices to the system. The port is USB 2.0-compliant.
Item Indicator, Button, or Connector Icon Description buttons is pressed, the system status indicator on the back flashes until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset the iDRAC (if not disabled in F2 iDRAC setup), press and hold the button for more than 15 seconds.
Icon Description Condition Corrective action a failed power supply unit (PSU) or voltage regulator). Temperature indicator The indicator flashes amber if the system experiences a thermal error (for example, the ambient temperature is out of range or fan failure). Ensure that none of the following conditions exist: • • • • A cooling fan has been removed or has failed. System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is removed.
Table 4. Hard drive indicator codes Drive-status indicator pattern Condition Flashes green twice per second Identifying drive or preparing for removal. Off Drive ready for insertion or removal. NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time.
Convention Status Condition C Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. D Activity indicator is flashing green Network data is being sent or received. Internal SD module indicator codes You can configure the Internal SD module (ISDM) for storage or as the OS boot partition. The ISDM card offers the following features: • Single card operation—single card operation is supported, but without redundancy. Figure 6.
iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem. NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode. Figure 7. iDRAC Direct LED indicator 1 iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 7.
Indicator codes for redundant power supply unit Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power fault has occurred. Figure 8. AC PSU status indicator 1 AC PSU status indicator or handle Table 9. Redundant AC PSU status indicator Convention Power Indicator Pattern Condition A Green A valid power source is connected to the PSU and the PSU is operational.
Convention Power Indicator Pattern Condition CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the other PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must turn off the system. CAUTION: AC PSUs support both 220 V and 110 V input voltages with the exception of Titanium PSUs, which support only 220 V.
2 Documentation references For information about the Dell EMC documents, see the Support Matrix specific for your product available at Dell.com/XCSeriesmanuals. For information about the Nutanix documents that applies to a specific release of Nutanix solution software, see the Support Matrix specific for your product available at Dell.com/XCSeriesmanuals.
3 Technical specifications For information about the technical and environmental specifications of your system, see the Support Matrix available at Dell.com/ XCSeriesmanuals.
4 Initial system setup and configuration Setting up your system To set up your system, complete the following steps : 1 For information about deploying the XC430 Xpress, see the Dell EMC XC430 Xpress Hyper-Converged Deployment Guide available at Dell.com/XCSeriesmanuals. 2 Unpack the system. 3 Connect the peripherals to the system. 4 Connect the system to its electrical outlet. 5 Turn on the system by pressing the power button or by using iDRAC.
Table 10. Firmware and drivers Methods Location From the Dell Support site Dell.com/support/home Using Dell Remote Access Controller Lifecycle Controller (iDRAC with LC) Dell.com/idracmanuals Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals Using Dell OpenManage Deployment Toolkit (DTK) Dell.
5 System Setup NOTE: Changing the default System Setup may make the appliance unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support.
6 Installing and removing system components You can add or replace hardware components, on your appliance, such as hard disk drives (HDDs), solid state drives (SSDs), and power supplies. Only Dell EMC certified service technicians should perform these procedures. For certain hardware components, you may need to contact Customer Support for repair or replacement.
Before working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps 1 Turn off the system, including any attached peripherals. 2 Disconnect the system from the electrical outlet and disconnect the peripherals. 3 If installed, remove the front bezel. 4 If applicable, remove the system from the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. 5 Remove the system cover.
Front bezel (optional) The front bezel is attached to the front side of the system and prevents accidents while removing the hard drive or when pressing the reset or power button. The front bezel can also be locked for additional security. Removing the optional front bezel Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps 1 Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. 2 Unlock the bezel by using the key.
3 Fit the free end of the bezel onto the system. 4 Lock the bezel by using the key. Figure 10. Installing the optional front bezel 1 bezel lock 2 front bezel System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system cover activates the intrusion switch. Removing the system cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section.
Figure 11. Removing the system cover 1 system cover 3 latch release lock 2 latch Next steps 1 Install the system cover. Related links Safety instructions Removing the optional front bezel Installing the system cover Installing the system cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section.
Figure 12. Installing the system cover 1 latch release lock 3 system cover 2 Next steps 1 If removed, install the front bezel. 2 Reconnect the peripherals and connect the system to the electrical outlet. 3 Turn on the system, including any attached peripherals. 4 Follow the procedure listed in the After working inside your system section.
Inside the system Figure 13. Inside the system 1 control panel 2 cable routing latch 3 power supply unit 4 expansion-card riser connector (2) 5 memory-module socket (B3, B4) 6 processor 2 7 memory-module socket (B1, B2) 8 memory-module socket (A1, A5, A2, A6) 9 processor 1 10 memory-module socket (A3, A7, A4, A8) 11 cooling fan (5) Cooling shroud The cooling shroud aerodynamically directs the airflow across the entire system.
Removing the cooling shroud Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section. 3 If installed, remove the full-length PCIe card. Steps Holding the touch points, lift the cooling shroud away from the system. Figure 14.
Installing the cooling shroud Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section. 3 If applicable, route the cables inside the system along the chassis wall and secure the cables by using the cable-securing bracket. Steps 1 Align the tabs on the cooling shroud with the securing slots on the chassis. a b 2 Align the cooling shroud with the guide pin on the system board.
System memory Your system supports DDR4 registered DIMMs (RDIMMs). NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be 2400 MT/s depending on the following factors: • System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • Maximum supported DIMM frequency of the processors The system contains 12 memory sockets split into four sets—two sets of 4 sockets and two sets of 2 sockets each.
Memory channels are organized as follows: Processor 1 channel 0: memory sockets A1 and A5 channel 1: memory sockets A2 and A6 channel 2: memory sockets A3 and A7 channel 3: memory sockets A4 and A8 Processor 2 channel 0: memory sockets B1 channel 1: memory sockets B2 channel 2: memory sockets B3 channel 3: memory sockets B4 The following table shows the memory populations and operating frequencies for the supported configurations. Table 11.
Mode-specific guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC.
Figure 17. Removing the memory module 1 memory module 3 memory module ejector (2) 2 memory module socket Next steps 1 Install the memory module. 2 If you are removing a memory module permanently, install a memory module blank. 3 Install the cooling shroud. NOTE: The procedure to install a memory module blank is similar to the procedure to install a memory module.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module; insert both ends of the memory module simultaneously. 2 If a memory module or a memory module blank is installed in the socket, remove it.
5 Run the system memory test in the system diagnostics. Related links Safety instructions Before working inside your system Removing the cooling shroud Installing the cooling shroud After working inside your system SATADOM A SATADOM is a disk-on-module (DOM) form factor with an incorporated standard SATA data connection. By default, the SATADOM comes with a power cable installed and is set in a Read/Write position. The SATADOM uses an onboard SATA controller and does not require an additional controller.
Steps 1 Unplug the power cable from the SATADOM Tape Backup Unit (TBU) power connector. 2 Press the lock release on the SATADOM, and pull it up and away from the system. NOTE: After removing the SATADOM, place it in an anti-static container for reuse, return, or temporary storage. NOTE: Dell EMC recommends that you do not modify the SATADOM Read/Write default setting. Figure 19.
Installing the SATADOM Prerequisites 1 Follow the safety guidelines listed in the Safety instruction section. 2 Follow the procedure listed in the Before working inside your system section. 3 Remove the cooling shroud before installing SATADOM. NOTE: Dell EMC recommends that you do not modify the SATADOM Read/Write default setting. Steps 1 Press the lock release on the SATADOM, and plug the SATADOM into the preferred SATADOM connector on the system board.
If the hard drive is online, the green activity or fault indicator flashes when the hard drive is turned off. You can remove the hard drive when the hard drive indicators turn off. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have overwritten.
Removing a hard drive or a solid state drive from a hard drive carrier Prerequisites 1 Keep the Phillips #1 screwdriver ready. 2 Remove the hot swappable hard drive carrier from the system. Steps 1 Remove the screws from the slide rails on the hard drive carrier. 2 Lift the hard drive out of the hard drive carrier. Figure 22. Removing a hard drive from a hard drive carrier 1 screw (4) 3 hard drive carrier 2 hard drive Next steps If applicable, install a hard drive into the hard drive carrier.
Figure 23. Installing a hard drive into a hard drive carrier 1 screw (4) 3 hard drive carrier 2 hard drive Next steps Install the hot swappable hard drive carrier. Related links Installing a hot swappable hard drive carrier Cooling fans Your system supports: • Up to four cooling fans in a non-redundant power supply unit (PSU) configuration. • Up to five cooling fans in a redundant PSU configuration. NOTE: Fan 1 must be installed in a redundant PSU configuration.
Figure 24. Removing a cooling fan 1 cooling fan 3 cooling fan bracket 2 Next steps 1 Install the cooling fan. 2 Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing the cooling shroud Installing a cooling fan Installing the cooling shroud After working inside your system Installing a cooling fan Prerequisites NOTE: The procedure for installing each fan is identical.
Steps 1 Lower the fan into the cooling fan bracket. 2 Connect the power cable to the power cable connector on the system board. Figure 25.
Figure 26. Installing a cooling fan Next steps 1 Install the cooling shroud. 2 Follow the procedure listed in the After working inside your system section.
Table 12.
2 Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Installing the expansion card riser After working inside your system Installing the expansion card riser Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section. 3 Install the expansion card into the expansion card riser.
Related links Safety instructions Before working inside your system Installing an expansion card After working inside your system Removing an expansion card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section. 3 Disconnect any cables connected to the expansion card or expansion card riser. 4 If installed, remove the expansion card riser.
Related links Safety instructions Before working inside your system Removing the expansion card riser Installing an expansion card Installing the expansion card riser After working inside your system Installing an expansion card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section. 3 Remove the expansion card riser. Steps 1 Locate the expansion card connector on the riser.
Related links Safety instructions Before working inside your system Removing the expansion card riser Installing the expansion card riser After working inside your system iDRAC port card The iDRAC port card consists of the SD vFlash card slot and an iDRAC port. The iDRAC port card features a dedicated NIC port and is used for remote, advanced management of the system through the network. An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card.
Figure 31. Removing the internal SD module (ISDM) 1 ISDM 2 LED status indicator (2) 3 SD card 4 SD card slot 1 5 ISDM connector The following table describes the ISDM indicator codes: Table 13. ISDM indicator codes Convention ISDM indicator code Description A Green Indicates that the card is online. B Flashing green Indicates rebuild or activity. C Flashing amber Indicates card mismatch or that the card has failed.
2 Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system After working inside your system Installing the internal SD module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section. Steps 1 Locate the internal SD module (ISDM) connector on the system board.
Next steps 1 Install the SD card. 2 Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system After working inside your system Power supply units Your system supports 550 W AC (redundant) power supply units (PSUs). When two identical PSUs are installed, the power supply configuration is redundant (1 + 1). In redundant mode, power is supplied to the system equally from both PSUs to maximize efficiency.
Figure 33. Removing a redundant PSU 1 release latch 2 PSU connector 3 PSU 4 power connector 5 PSU handle Next steps Install the PSU. NOTE: If you are removing the PSU permanently, install a PSU blank. Related links Safety instructions Installing a redundant power supply unit Installing a redundant power supply unit Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section.
Figure 34. Installing a redundant PSU 1 release latch 2 PSU cable connector 3 PSU 4 power connector 5 PSU handle Next steps 1 If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the rack documentation of the system. 2 Connect the power cable to the PSU and plug the cable into a power outlet. CAUTION: When connecting the power cable, secure the cable with the strap.
Figure 35. Removing the system battery 1 system battery 2 system battery slot 3 To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs. 4 Press the battery into the connector until it snaps into place. Figure 36. Installing the system battery 1 system battery 2 system battery slot Next steps 1 Install the cooling shroud. 2 If removed, install the expansion card riser.
7 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell EMC for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. Systemhealth Provides the current overview of the system performance.
8 Jumpers and connectors Topics: • System board jumper settings • System board connectors • Disabling forgotten password System board jumper settings For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 14. System board jumper settings Jumper Setting PWRD_EN Description The password reset feature is enabled (pins 2–4). The password reset feature is disabled (pins 4–6).
System board connectors Figure 37. System board jumpers and connectors Table 15.
Item Connector Description 13 J_PSWD_NVRAM For more information, see the System board jumper setting section. 14 SLOT3 PCIE_G3_X16(CPU1) PCIe card connector 3 15 SLOT2 PCIE_G3_X16(CPU1) PCIe card connector 2 NOTE: The PCIE_G3_X8 and PCIE_G3_X16 are the two different types of risers supported on XC430 Xpress. You can install an expansion card on the system board only using expansion card riser.
Disabling forgotten password The software security features of the system include a system password and a setup password. The password jumper enables or disables password features and clears any password(s) currently in use. Prerequisites Steps 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Remove the system cover. 3 Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4. 4 Install the system cover.
9 Getting help Topics: • Contacting Dell EMC • Documentation feedback • Accessing system information by using QRL Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area.
• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview • Your system service tag to quickly access your specific hardware configuration and warranty information • A direct link to Dell to contact technical assistance and sales teams Steps 1 Go to Dell.com/QRL and navigate to your specific product or 2 Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your appliance or in the Quick Resource Locator section.
