Administrator Guide

Table 14. Known issues (continued)
Description Workaround
restart when you hotplug or turn off/on the monitor when using the
DP audio in JVDI.
you first set the DP audio in the ThinOS client and
then launch the ICA session.
Audio output is poor when you enable the JVDI audio during the full
screen video call on Wyse 5060 and 3040 thin clients. This is due to
the hardware performance limitation.
Use the JVDI video call with window mode on Wyse
5060 and 3040 thin clients.
JVDI troubleshooting logs show incorrect information. There is no workaround in this release.
Cisco Jabber call statistics
Table 15. Cisco Jabber call statistics on Wyse 5470 Thin Client
Citrix Apps and Desktops VDI Video resolution Frame rate
7.15 LTSR Windows 10 x64 1280 x 720p 25 fps
Table 16. Cisco Jabber call statistics on Wyse 5470 All-in-One Thin Client
Citrix Apps and Desktops VDI Video resolution Frame rate
7.15 LTSR Windows 10 x64 1280 x 720p 25 fps
Using Citrix ADC
ThinOS supports Citrix application delivery controller (ADC), formerly known as Citrix NetScaler. The following authentication
methods are supported on ThinOS:
● Lightweight Directory Access Protocol (LDAP)
● RSA
● DUO
● SMS PASSCODE
● OKTA
Configuring Citrix NetScaler Gateway using LDAP and RSA
To configure the Citrix NetScaler Gateway using LDAP and RSA authentication, do the following:
1. Go to NetScaler > NetScaler Gateway > Virtual Servers, and click Edit.
2. Set the primary and secondary authentications based on the following scenarios:
● If you use LDAP and RSA login, ensure that the primary authentication is LDAP and secondary authentication is RADIUS.
● If you use RSA and LDAP login, ensure that the primary authentication is RSA and secondary authentication is LDAP.
● If you use only LDAP login, ensure that the primary authentication is LDAP and secondary authentication is none.
3. Add the following INI parameter in the wnos.ini file, and configure your file server:
pnliteserver=<fqdn of NS Server> CAGAuthMethod={LDAP,LDAP+RSA,RSA+LDAP}
Storefront={yes,no}
For more information about configuring Citrix NetScaler Gateway with LDAP, RSA authentication, see the Citrix NetScaler
Gateway Guide at www.citrix.com.
Configuring Citrix NetScaler Gateway using DUO
To configure the Citrix NetScaler Gateway using DUO authentication, do the following:
1. Go to NetScaler > NetScaler Gateway > Virtual Servers, and click Edit.
2. Ensure that the primary authentication is RADIUS that is configured with the DUO authentication RADIUS.
Configuring the connection brokers
97