Reference Guide

Dell Networking W-Series Instant 6.4.0.2-4.1 | Syslog Messages Reference Guide Security Messages | 13
132016 Local Database Server not available to cache the machine auth for user [name:%s]
[mac:%m]
Description: Internal server is not available for caching the machine authentication for
the specified User.
Recommended Action: Run the aaa test-server pap internal command to verify
connectivity to the local database server. If unavailability of local database server
persists and controller is a local-controller, verify connectivity to master-controller. If all
else fails, restart the udbserver process on the master-controller by executing the
process restart udbserver command and restart the AUTH process on the local-
controller by executing the process restart auth command.
132017 Failed to update Machine Auth status to local DB for Station [mac:%m] [name:%s]
Description: Failed to update the Machine authentication Status for the specified User
because udbserver process is not responding.
Recommended Action: Run the aaa test-server pap internal command to verify
connectivity to the local database server. If unavailability of local database server
persists and controller is a local-controller, verify connectivity to master-controller. If all
else fails, restart the udbserver process on the master-controller by executing the
process restart udbserver and restart the AUTH process on the local-controller by
executing process restart auth.
132018 Station [mac:%m] [bssid:%m] was deleted before the response from the local database
server
Description: Station was deleted before receiving response from the Internal Server
due to high latency between local-controller’s AUTH process and master-controller’s
UDBSERVER process.
Recommended Action: Diagnose external IP-latency issues between master-
controller and local-controller and have the client re-attempt their authentication-
request.
132023 802.1x authentication is disabled in profile [prof:%s] Station [mac:%m] [bssid:%m]
Description: 802.1x authentication is disabled for the specified profile.
Recommended Action: Configure the specified aaa-profile to enable 802.1x
authentication.
132024 Station [mac:%m] pre-authenticating with Unknown AP [bssid:%m] vlan [vl:%d]
Description: Station is trying to pre-authenticate with an AP that is not registered. This
log-message is generated when we detect a race-condition between STM, SOS and
AUTH. AUTH is receiving EAP packets from SOS before it received the New-AP
message from STM. Execute show ap database to determine if STM is aware of the
AP. If not, try rebooting the AP by executing apboot or powercycling the AP. If
symptoms persist, then AUTH is either not receiving or not processing New-AP
messages from STM. If all else fails, restart the AUTH process by executing process
restart auth or reload the controller.
132025 Station [mac:%m] [bssid:%m] is not enabled for pre-auth.
Description: Preauthentication is always disabled
132026 Station [mac:%m] [bssid:%m] trying to pre-authenticate with AP that does not have
WPA2 enabled
Description: Station trying to preauhenticate with AP that is not WPA2 enabled.
Configure the ssid-profile to enable WPA2 and reload the AP.
132027 Station [mac:%m] associating to Unknown AP [bssid:%m] [menc:%d] [vl:%d]
Description: Station is trying to associate with AP that is not registered. This log-
message is generated when we detect a race-condition between STM, SOS and AUTH.
AUTH is receiving EAP packets from SOS before it received the New-AP message from
STM. If not, try rebooting the AP by executing apboot or powercycling the AP. If
symptoms persist, then AUTH is either not receiving or not processing New-AP
messages from STM. If all else fails, restart the AUTH process by executing process
restart auth or reload the controller.
Table 6 Security Error Messages (Continued)
Message ID Message and Description