PERC H200.
PERC H200.book Page 2 Tuesday, July 13, 2010 4:15 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ________________________________________ Information in this publication is subject to change without notice. © 2009-2010 Dell Inc.
PERC H200.book Page 3 Tuesday, July 13, 2010 4:15 PM Contents 1 CAUTION: Safety Instructions . SAFETY: General . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . 9 SAFETY: When Working Inside Your System . . . . . . 10 Protecting Against Electrostatic Discharge . . . . . . 10 . . . . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . . . . . . 13 SAFETY: Battery Disposal 2 Overview Operating System Support . About RAID . 3 . . . . . . . . . . . . . . . 14 . .
PERC H200.book Page 4 Tuesday, July 13, 2010 4:15 PM 4 Hardware Installation . . . . . . . . . . . . . . Installing the PERC H200 and 6Gbps SAS HBA Cards. . . . . . . . . . . . . . . . . . . . . . Installing the PERC H200 Modular Card . 5 Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . 28 31 . . . . . . . . . . . . . 32 Creating the Driver Media . . . . . . . . . . . . . 32 . . . . . . . . . . .
PERC H200.book Page 5 Tuesday, July 13, 2010 4:15 PM 6 PERC H200 and 6Gbps SAS HBA BIOS . . . . . . . . . . . . . POST Messages . . . . . . . . . . . 43 . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . . . . 43 . . . . . . . . . 44 . . . . . . . . . . . . . . . . . . 44 BIOS Fault Code Messages Booting With Multiple Controllers Configuration Utility . Starting the Configuration Utility . Functions Performed . . . . . . . . . 44 . . . . . . . . . . . . . . . .
PERC H200.book Page 6 Tuesday, July 13, 2010 4:15 PM 7 Troubleshooting . BIOS Boot Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Background Activities . General Issues 61 . . . . . . . . . . . . . . . . . . . . . . 61 . . . . . . . . . . . . . . 62 . . . . . . . . . . 63 . . . . . . . . . . . . . . . . . . 65 Configuration Utility Error Messages BIOS Error Messages A Updating the Firmware . . . . . . . . . . . . . Firmware Package Update Utility . . .
PERC H200.book Page 7 Tuesday, July 13, 2010 4:15 PM C Regulatory Notices . . . . . . . . . . . . . . . . . D Corporate Contact Details (Taiwan Only) . . . . . . . . . . . . . . . . . . . . . . 79 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PERC H200.
PERC H200.book Page 9 Tuesday, July 13, 2010 4:15 PM CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage. WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. See "SAFETY: Battery Disposal" on page 11. NOTE: For complete information on U.S.
PERC H200.book Page 10 Tuesday, July 13, 2010 4:15 PM SAFETY: When Working Inside Your System Before you remove the system covers, perform the following steps in the sequence indicated. CAUTION: Except as expressly otherwise instructed in Dell documentation, only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
PERC H200.book Page 11 Tuesday, July 13, 2010 4:15 PM You can also take the following steps to prevent damage from electrostatic discharge: • When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before unwrapping the antistatic package, be sure to discharge static electricity from your body.
PERC H200.
PERC H200.book Page 13 Tuesday, July 13, 2010 4:15 PM Overview The Dell™ PowerEdge™ RAID Controller (PERC) H200 and the 6Gbps SAS HBA cards are part of the third generation of the Dell Serial-Attached SCSI (SAS) RAID controllers. The PERC H200 and 6Gbps SAS HBA cards comply with the T10 SAS 2.0 specification, providing upto 6 Gb/sec throughput, and improved hardware performance.
PERC H200.book Page 14 Tuesday, July 13, 2010 4:15 PM Figure 2-1. 6Gbps SAS HBA Hardware Architecture 1 2 1 2 x4 external SAS connectors 2 PCI-E connector Operating System Support The PERC H200 and 6Gbps SAS HBA cards support the following operating systems: • Microsoft® Windows Server® 2003 family • Microsoft Windows Server 2008 family, including Hyper-V Virtualization • Microsoft Windows Server 2008 R2 • Red Hat® Enterprise Linux® version 4.7, version 4.8, and version 5.
PERC H200.book Page 15 Tuesday, July 13, 2010 4:15 PM About RAID RAID is a group of multiple independent physical disks that provide high performance or better data availability by increasing the number of drives used for saving and accessing data. A RAID disk subsystem improves I/O performance and data availability. The physical disk group appears to the host system as a single storage unit. Data throughput improves because multiple disks can be accessed simultaneously.
PERC H200.book Page 16 Tuesday, July 13, 2010 4:15 PM Figure 2-2. Example of RAID 0 stripe element 1 stripe element 5 stripe element 9 stripe element 2 stripe element 6 stripe element 10 stripe element 3 stripe element 7 stripe element 11 stripe element 4 stripe element 8 stripe element 12 RAID 1 With RAID 1, data written to one disk is simultaneously written to another disk. If one disk fails, the contents of the other disk can be used to run the system and rebuild the failed physical disk.
PERC H200.book Page 17 Tuesday, July 13, 2010 4:15 PM RAID 10 RAID 10 requires two or more mirrored sets working together. Multiple RAID 1 sets are combined to form a single array. Data is striped across all mirrored drives. Since each drive is mirrored in RAID 10, no delay is encountered because no parity calculation is done. This RAID strategy can tolerate the loss of multiple drives as long as two drives of the same mirrored pair do not fail.
PERC H200.
PERC H200.book Page 19 Tuesday, July 13, 2010 4:15 PM PERC H200 and 6Gbps SAS HBA Features This section provides the specifications of the Dell™ PowerEdge™ RAID Controller (PERC) H200 and 6Gbps SAS HBA cards. Table 3-1 compares the specifications of the PERC H200 Adapter and PERC H200 Integrated and PERC H200 Modular cards. Table 3-1.
PERC H200.book Page 20 Tuesday, July 13, 2010 4:15 PM Table 3-1.
PERC H200.book Page 21 Tuesday, July 13, 2010 4:15 PM Table 3-1. Specifications of PERC H200 (continued) Specification PERC H200 Adapter PERC H200 Integrated PERC H200 Modular Maximum 10 number of physical disks configured in a single RAID disk 10 4 Maximum number of configured disks (including hot spares) 14 4 14 NOTE: The actual number of drives that is supported depends on the specific platform and expander support.
PERC H200.book Page 22 Tuesday, July 13, 2010 4:15 PM Table 3-2. Specifications of 6Gbps SAS HBA Specification 6Gbps SAS HBA Lead Free Yes Supported operating systems Microsoft Windows Server 2003 family, Microsoft Windows Server 2008 family, Windows Server 2008 R2, Red Hat Enterprise Linux version 4 Update 7 and later, version 5 Update 3 and later, SUSE Linux Enterprise Server version 10 Service Pack 2 and later (64-bit only), and version 11 Gold and later (64-bit only).
PERC H200.book Page 23 Tuesday, July 13, 2010 4:15 PM LED Port Activity Feature for 6Gbps SAS HBA Only The 6Gbps SAS HBA controllers are equipped with port activity or status LEDs. The LEDs enable you to quickly determine the status of an external SAS port. Each x4 connector has its own set of LEDs. Table 3-3 describes the color of the LEDs and corresponding SAS port state. Table 3-3. x4 Connector LEDs Description LED Color SAS Port State Off It means any one of the following: • Power is off.
PERC H200.book Page 24 Tuesday, July 13, 2010 4:15 PM Physical Disk Cache Policy The default cache policy on a physical disk is Enabled in SATA drives and Disabled on SAS drives. When physical disk caching is Enabled, disk I/O performance is improved, but a power outage or equipment failure might result in data loss or corruption. NOTE: It is recommended that you use a backup power source for all Dell production systems.
PERC H200.book Page 25 Tuesday, July 13, 2010 4:15 PM Hardware Installation This chapter describes how to install the Dell™ PowerEdge™ RAID Controller (PERC) H200 and 6Gbps SAS HBA cards. Installing the PERC H200 and 6Gbps SAS HBA Cards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
PERC H200.book Page 26 Tuesday, July 13, 2010 4:15 PM 6 Insert the controller gently, but firmly, until the controller is firmly seated in the PCI-E slot. See Figure 4-1. NOTE: Figure 4-1 displays the 6Gbps SAS HBA, but the installation instructions in this section are common for the H200 Integrated, H200 Adapter and 6Gbps SAS HBA. NOTE: The H200 Integrated card may have a dedicated PCI slot. For additional details, see the system’s Hardware Owner's Manual on the Dell Support website at support.dell.com.
PERC H200.book Page 27 Tuesday, July 13, 2010 4:15 PM 7 Tighten the bracket screw, if any, or use the system’s retention clips to secure the controller to the system’s chassis. 8 For a PERC H200 card, connect the cables from the end devices or the backplane of the system to the controller. See Figure 4-2. Figure 4-2.
PERC H200.book Page 28 Tuesday, July 13, 2010 4:15 PM Figure 4-3. Connecting the Cable for 6Gbps SAS HBA 1 2 1 6Gbps SAS HBA 2 Cable from the external enclosure 10 Replace the cover of the system. See your system’s Hardware Owner’s Manual or the User’s Guide for more information on closing the system. 11 Reconnect the power cable(s) and network cables, and then turn on the system. NOTE: Ensure that you do not connect a hard disk and tape drive to the same PERC H200 card.
PERC H200.book Page 29 Tuesday, July 13, 2010 4:15 PM Installing the PERC H200 Modular Card NOTE: For more information on removing and installing blade system parts, see your system’s Hardware Owner’s Manual or the User’s Guide from the Dell Support website at support.dell.com. The storage controller card is located below the hard drive bays of the Dell Blade system. To remove the storage controller card: 1 Remove the Dell Blade system from the Blade system chassis.
PERC H200.book Page 30 Tuesday, July 13, 2010 4:15 PM To install your new storage controller card: 1 Unpack the new storage controller card and check for damage. NOTE: If the card is damaged, contact Dell technical support. 2 Place the storage controller card onto the system board. Align the storage controller card such that the tabs on the system board tray fit through the notches on the edges of the storage controller card.
PERC H200.book Page 31 Tuesday, July 13, 2010 4:15 PM Driver Installation The Dell™ PowerEdge™ RAID Controller (PERC) H200 and 6Gbps SAS HBA cards require software drivers to operate with Microsoft® Windows®, Red Hat® Enterprise Linux®, and SUSE® Linux operating systems.
PERC H200.book Page 32 Tuesday, July 13, 2010 4:15 PM Installing the Windows Driver This section documents the procedures used to install the Windows driver. Creating the Driver Media Perform the following steps to create the driver media: 1 From the Dell Support website at support.dell.com, browse to the download section for the system. 2 Locate and download the latest PERC H200 or 6Gbps SAS HBA card driver to the system.
PERC H200.book Page 33 Tuesday, July 13, 2010 4:15 PM 4 From the list of drivers displayed, select the driver that you require. Select the self-extracting zip file and click Run. Copy the driver to a diskette drive, CD, DVD, or USB drive. Repeat this step for all the drivers that you require.
PERC H200.book Page 34 Tuesday, July 13, 2010 4:15 PM 3 Press the key. The system prompts for the driver media to be inserted. NOTE: The driver can be provided using a properly formatted USB key. Check the Dell Support website at support.dell.com for additional details. 4 Insert the driver media in the media drive and press . A list of SAS controllers appears. 5 Select the right driver for the installed controller and press to load the driver.
PERC H200.book Page 35 Tuesday, July 13, 2010 4:15 PM Installing a Windows Server 2003, Windows Server 2008 or Windows Server 2008 R2 Driver for a New RAID Controller Perform the following steps to configure the driver for the RAID controller on a system that already has Windows installed: 1 Turn off the system. 2 Install the new RAID controller in the system. 3 Turn on the system. The Windows operating system detects the new controller and displays a message to inform you.
PERC H200.book Page 36 Tuesday, July 13, 2010 4:15 PM Updating the Windows Driver Perform the following steps to update the Windows driver for the PERC H200 card that is already installed on your system: NOTE: It is important that you close all applications on your system before you update the driver. 1 Follow the step below according to your operating system. • For Windows Server 2003: Click Start→Settings→Control Panel→System. • For Windows Server 2008: Click Start→Settings→Control Panel→System.
PERC H200.book Page 37 Tuesday, July 13, 2010 4:15 PM 10 Follow the steps in the wizard and browse to the location of the driver files. 11 Select the .inf file from the USB key or other media. 12 Click Next and continue the installation steps in the Wizard. 13 Click Finish to exit the wizard and reboot the system for the changes to take place. Installing Linux Driver Use the procedures in this section to install the driver for Linux. The driver is updated frequently.
PERC H200.book Page 38 Tuesday, July 13, 2010 4:15 PM The package is a gzipped tar file. After downloading the package to a Linux system, perform the following steps: 1 Unzip the package using gunzip. 2 Untar the file using tar -xvf. The DUD image can be transferred to a USB flash key, system floppy disk slot, or USB floppy device depending upon the availability of the media type and the operating system. • USB key method: Transfer the appropriate .
PERC H200.book Page 39 Tuesday, July 13, 2010 4:15 PM Creating a DUD Using DKMS Perform the following steps to create the DUD using the DKMS tool. NOTE: The driver must be installed on the system where this procedure is performed. 1 Install the DKMS-enabled mpt2sas driver rpm package.
PERC H200.book Page 40 Tuesday, July 13, 2010 4:15 PM Installing SUSE Linux Enterprise Server Using the DUD NOTE: For information about creating a driver diskette, see "Creating a DUD" on page 37. To install SUSE Linux Enterprise Server using the DUD: 1 Insert the appropriate SUSE Linux Enterprise Server Service Pack media in the system. 2 For SLES 10, select for the DUD. For SLES 11, select . The system displays three options: Yes, No, and File. Choose Yes to install the driver.
PERC H200.book Page 41 Tuesday, July 13, 2010 4:15 PM Installing the RPM Package With DKMS Support Perform the following steps to install the RPM package with DKMS support: 1 Uncompress the gzipped tarball driver release package. 2 Install the DKMS package using the command: rpm -ihv dkms.noarch.rpm 3 Install the driver package using the command: rpm -ihv mpt2sas.noarch.rpm NOTE: Use rpm -Uvh when updating an existing package.
PERC H200.
PERC H200.
PERC H200.book Page 44 Tuesday, July 13, 2010 4:15 PM Booting With Multiple Controllers When booting a system with multiple PERC H200 and/or SAS 6 Gb HBA cards, ensure that the boot device is attached to the adapter at the lowest boot order number. Proper boot order must be specified in the controller BIOS to ensure the system boots correctly.
PERC H200.book Page 45 Tuesday, July 13, 2010 4:15 PM Table 6-1. Functions of the Configuration Utility Function Description Adapter List Lists all the PERC H200 and 6Gbps SAS HBA cards in the system. Global Properties Lists static and modifiable properties applicable to all PERC H200 and 6Gbps SAS HBA cards in the system. Adapter Properties Main screen for the selected controller. Lists the static and modifiable properties for the selected PERC H200 and 6Gbps SAS HBA cards.
PERC H200.book Page 46 Tuesday, July 13, 2010 4:15 PM Table 6-1. Functions of the Configuration Utility (continued) Function Description Select/Deselect Provides the ability to select or deselect a Boot Device. as Boot Device Verify Provides the ability to verify all sectors on the device and to reassign defective Logical Block addresses (LBAs). Consistency Check Provides the ability to run a consistency check on an optimal volume. Delete Provides the ability to delete the selected volume.
PERC H200.book Page 47 Tuesday, July 13, 2010 4:15 PM Select New Volume Type The three options for creating a new volume are: • Create RAID 1 Volume • Create RAID 10 Volume • Create RAID 0 Volume Additional information about the disk type options is displayed on the screen. Create New Volume The Create New Volume screen allows you to select disks for a new volume. 1 Press to create the volume once the volume is configured. 2 Save the changes when prompted to do so.
PERC H200.book Page 48 Tuesday, July 13, 2010 4:15 PM Table 6-2. Volume Field Descriptions (continued) Field Description Volume Status Status of the current volume The status definitions are given as: Optimal—All members of the volume are online and ready. Degraded—One or more members of a RAID 1 or RAID 10 volume have failed or are offline. The volume can be returned to the Optimal state by replacing the failed or offline member.
PERC H200.book Page 49 Tuesday, July 13, 2010 4:15 PM Table 6-2. Volume Field Descriptions (continued) Field Description Hot Spare Specifies whether or not the disk is a hotspare Drive Status Ok - Disk is online and fully functional. Missing - Disk is not detected. Failed - Disk is not accessible or has reported a failure. Initing - Disk is initializing. CfgOffln - Disk is offline at host's request. UserFail - Disk is marked failed at host's request. Offline - Disk is offline for some other reason.
PERC H200.book Page 50 Tuesday, July 13, 2010 4:15 PM View Volume The View Volume screen allows you to view the current volume configuration. Press to view the next volume. See Table 6-2 to view descriptions of each virtual disk property. Manage Volume The Manage Volume screen is used to manage the current volume. The options are Manage Hotspares, Consistency Check, Activate Volume, and Delete Volume. Table 6-3.
PERC H200.book Page 51 Tuesday, July 13, 2010 4:15 PM Table 6-3. Manage Volume Field Descriptions (continued) Field Description Consistency This option is used to run a consistency check on a Check redundant RAID volume. This option is grayed out under the following conditions: • The volume is RAID 0 • The volume is not optimal • The volume has a consistency check pending • The volume is already running a consistency check Activate Volume This option is used to activate an inactive (foreign) volume.
PERC H200.book Page 52 Tuesday, July 13, 2010 4:15 PM The PERC H200 card supports a minimum of two drives and maximum of 10 drives for a RAID 0 volume. Two drives are required to configure a RAID 1 volume, and a minimum of four drives and a maximum of 10 drives for a RAID 10 volume. There can be no more than 14 configured drives in any system, including a maximum of two global hot spares.A configured drive is a drive that is part a RAID volume or is a hot spare.
PERC H200.book Page 53 Tuesday, July 13, 2010 4:15 PM 5 Press and then select Save changes when the virtual disk has been fully configured. The Configuration Utility pauses while the virtual disk is being created. CAUTION: RAID 0 does not provide any data protection in the event of disk failure. It is primarily used to increase performance. NOTE: Once the number of disks in a RAID virtual disk is set, it cannot be changed.
PERC H200.book Page 54 Tuesday, July 13, 2010 4:15 PM 5 Press and then select Save changes when the virtual disk has been fully configured. NOTE: There is an option to create a hot spare for a RAID 1 virtual disk. After the virtual disk is created, entering the Manage Hot Spares screen allows the option to assign a hot spare. Only drives that are compatible with the new virtual disk configuration can be selected. The maximum number of hot spares allowed is two.
PERC H200.book Page 55 Tuesday, July 13, 2010 4:15 PM CAUTION: Data on all disks will be lost. It is recommended that you back up all data before performing these steps. There are several limitations when creating a RAID 10 virtual disk: • All disks must be either Dell-compliant SAS or SATA HDDs or SSDs. • SAS and SATA physical disks cannot be used in the same virtual disk. • HDDs and SSDs cannot be used in the same virtual disk.
PERC H200.book Page 56 Tuesday, July 13, 2010 4:15 PM Viewing Virtual Disk Properties Follow these steps to view the properties of RAID 0, RAID 1 or RAID 10 virtual disks: 1 Select a controller from the Adapter List in the Configuration Utility. 2 Select the RAID Properties option. • If there are no existing virtual disks, you will be prompted to create a RAID 0, RAID 1 or RAID 10 virtual disk. • If there is one existing virtual disk, select View Existing volume.
PERC H200.book Page 57 Tuesday, July 13, 2010 4:15 PM 1 Select Activate Volume. 2 Press Y to proceed with the activation or press N to abandon it. After a pause, the virtual disk will become active. NOTE: Activation of migrated virtual disks is only supported when the migrated virtual disk(s) is in an optimal state and contains all the physical disks.
PERC H200.book Page 58 Tuesday, July 13, 2010 4:15 PM Hot Spare Failover If a RAID 1 or RAID 10 virtual disk enters a degraded state, a compatible hot spare automatically begins rebuilding the degraded virtual disk. The "missing" or "failed" member of the degraded virtual disk is displayed as a ‘missing’ global hot spare. The "missing" or "failed" drive must be replaced with a drive compatible with an existing virtual disk(s).
PERC H200.book Page 59 Tuesday, July 13, 2010 4:15 PM Assigning a Preferred Boot Device When installing an operating system on the PERC H200 card, it is strongly recommended that the desired Preferred Boot Device is selected in the configuration utility. In the SAS topology screen in , you can scroll down to either select the desired unconfigured physical disk or virtual disk and assign that device as the Preferred Boot Device by pressing .
PERC H200.book Page 60 Tuesday, July 13, 2010 4:15 PM The message looks something like the following for a virtual disk assignment: Current Boot Device set to volume at handle 79 NOTE: Since this is not a user-selected Preferred Boot Device, it is not marked as Boot under Device Information in . If this device goes missing, the next device in the next available slot is selected as the Boot Device. Configured virtual disks are chosen as a boot device over unconfigured physical disks.
PERC H200.book Page 61 Tuesday, July 13, 2010 4:15 PM Troubleshooting To get help with problems with your Dell™ PowerEdge™ RAID Controller H200 or 6Gbps SAS HBA cards, you can see "Getting Help" on page 73 or access the Dell Support website at support.dell.com. BIOS Boot Order If you intend to boot to the controller, ensure it is set appropriately in the system's BIOS boot order. See your system documentation for more information.
PERC H200.book Page 62 Tuesday, July 13, 2010 4:15 PM General Issues NOTE: For additional troubleshooting information, see the SAS RAID Storage Manager User’s Guide and the OpenManage Storage Services User’s Guide on the Dell Support website at support.dell.com. Table 7-1. General Issues Issue Suggested Solution No Physical Disks The message appears due to one of the following reasons: Found message appears • The driver is not supported on the operating system.
PERC H200.book Page 63 Tuesday, July 13, 2010 4:15 PM Physical Disk Related Issues Table 7-2. Physical Disk Issues Issue Suggested Solution The system does not boot from the PERC H200 card. Go to the Configuration Utility and verify the controller's boot order and also ensure that the desired Preferred Boot Device is set correctly. NOTE: See your system documentation for information about boot device selection. Also, see "Assigning a Preferred Boot Device" on page 59.
PERC H200.book Page 64 Tuesday, July 13, 2010 4:15 PM Configuration Utility Error Messages NOTE: These error messages are displayed inside the Configuration Utility. Restart your system and retry if you encounter any of these. NOTE: If the error message continues to be displayed even after following the steps mentioned in Table 7-3 for the resolution of the error, contact Dell Support for advanced troubleshooting. For information on how to contact Dell Technical Support, see "Getting Help" on page 73.
PERC H200.book Page 65 Tuesday, July 13, 2010 4:15 PM BIOS Error Messages Table 7-4. BIOS Error Messages Message Meaning Press to Enable BIOS When the BIOS is disabled, you are given the option to enable it by entering the Configuration Utility. You can change the setting to Enabled in the configuration utility. Adapter configuration Start the Configuration Utility and confirm the may have changed, configuration of the PERC H200 or 6Gbps SAS HBA reconfiguration is controller.
PERC H200.book Page 66 Tuesday, July 13, 2010 4:15 PM Table 7-4. BIOS Error Messages (continued) Message Meaning Volume (xx:yy:zzz) is Lists the current state of the specified virtual disk currently in state when it is not optimal. The state may include: “STATE” • INACTIVE: The virtual disk is inactive, possibly foreign, or could be in any one of the states mentioned below. • DEGRADED: The virtual disk is in a degraded state and has lost redundancy.
PERC H200.book Page 67 Tuesday, July 13, 2010 4:15 PM Table 7-4. BIOS Error Messages (continued) Message Meaning ERROR! Adapter Malfunctioning! The adapter did not initialize properly. There may be a problem with the adapter configuration. Reload the BIOS configuration. Invoke the configuration utility again and see if the issue persists. MPT firmware fault The LSI Logic MPT firmware faulted. Contact Dell.
PERC H200.book Page 68 Tuesday, July 13, 2010 4:15 PM Table 7-4. BIOS Error Messages (continued) Message Meaning MPT BIOS Fault xxh encountered at adapter PCI (xxh, xxh, xxh) Fault 01: No I/O port assigned to the adapter. Fault 02: A MPT firmware fault occurred. Fault 03: No image for firmware download boot. Fault 04: Firmware download boot checksum error. Fault 05: IOC hardware error. Fault 06: MPT firmware communication error. Fault 07: PCI bus master error.
PERC H200.book Page 69 Tuesday, July 13, 2010 4:15 PM Table 7-4. BIOS Error Messages (continued) Message Meaning ERROR: Preferred boot device is missing, reconfiguration is suggested! The message indicates that the preferred boot device selected in the Configuration Utility is no longer available. You must enter the Configuration Utility and specify the physical or virtual disk to be the boot device. For details on assigning boot device preference, see "Assigning a Preferred Boot Device" on page 59.
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PERC H200.book Page 71 Tuesday, July 13, 2010 4:15 PM Updating the Firmware Updating the Dell™ PowerEdge™ RAID Controller H200 or 6Gbps SAS HBA card firmware package is achieved by flashing the firmware package. The firmware package can be flashed while the controller is in use. The system must be restarted for all changes to take effect. If there is a failure while flashing the firmware package (such as a power outage) the controller reverts back to the earlier version of the firmware.
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PERC H200.book Page 73 Tuesday, July 13, 2010 4:15 PM Getting Help CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you need assistance with a technical problem, perform the following steps: 1 Complete the procedures in the section "Troubleshooting Your System" of your system’s Hardware Owner’s Manual. 2 Run the system diagnostics and record any information provided.
PERC H200.book Page 74 Tuesday, July 13, 2010 4:15 PM Online Services You can access Dell Support at support.dell.com. Select your region on the Welcome To Dell Support page, and fill in the requested details to access help tools and information. You can learn about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.
PERC H200.book Page 75 Tuesday, July 13, 2010 4:15 PM Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See the contact information for your region. Dell Enterprise Training Dell Enterprise training is available; see www.dell.com/training for more information.
PERC H200.book Page 76 Tuesday, July 13, 2010 4:15 PM Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call, see the contact information for your region. 2 Include a copy of the invoice and a letter describing the reason for the return.
PERC H200.book Page 77 Tuesday, July 13, 2010 4:15 PM Regulatory Notices For additional regulatory information, please go to the Regulatory Compliance Homepage on www.dell.com at the following location: www.dell.com/regulatory_compliance.
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PERC H200.book Page 79 Tuesday, July 13, 2010 4:15 PM Corporate Contact Details (Taiwan Only) Pursuant to Article 11 of the Commodity Inspection Act, Dell provides the following corporate contact details for the certified entity in Taiwan for the products addressed by this document: Dell B.V. Taiwan Branch 20/F, No. 218, Sec. 2, Tung Hwa S.
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PERC H200.book Page 81 Tuesday, July 13, 2010 4:15 PM Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in this document. A Adapter An adapter enables the computer system to access peripheral devices by converting the protocol of one bus or interface to another. An adapter may also provide specialized function. Adapters may reside on the system board or be an add-in card. Other examples of adapters include network and SCSI adapters.
PERC H200.book Page 82 Tuesday, July 13, 2010 4:15 PM Controller A chip that controls the transfer of data between the microprocessor and memory or between the microprocessor and a peripheral device such as a physical disk or the keyboard. In Storage Management, the hardware or logic that interacts with storage devices to write and retrieve data and perform storage management. RAID controllers perform RAID functions such as striping and mirroring to provide data protection.
PERC H200.book Page 83 Tuesday, July 13, 2010 4:15 PM F Firmware Software stored in read-only memory (ROM) or Programmable ROM (PROM). Firmware is often responsible for the behavior of a system when it is first turned on. A typical example would be a monitor program in a system that loads the full operating system from disk or from a network and then passes control to the operating system.
PERC H200.book Page 84 Tuesday, July 13, 2010 4:15 PM M MHz Megahertz or one million cycles per second is a unit of frequency commonly used to measure the operating speed of a computer processor or any other electronic component. Mirroring The process of providing complete redundancy using two physical disks, by maintaining an exact copy of one physical disk’s data on the second physical disk.
PERC H200.book Page 85 Tuesday, July 13, 2010 4:15 PM P PCI Express (PCI-E) PCI Express (PCI-E) is an evolutionary upgrade to the existing Peripheral Component Interconnect (PCI) bus. PCI-E is a serial connection that operates more like a network than a bus. Instead of one bus that handles data from multiple sources, PCI-E has a switch that controls several point-to-point serial connections. These connections fan out from the switch, leading directly to the devices where the data needs to go.
PERC H200.book Page 86 Tuesday, July 13, 2010 4:15 PM R RAID Acronym for Redundant volume of Independent Disks (originally Redundant volume of Inexpensive Disks). It is an volume of multiple independent physical disks managed together to yield higher reliability and/or performance exceeding that of a single physical disk. The virtual disk appears to the operating system as a single storage unit. I/O is expedited because several disks can be accessed simultaneously.
PERC H200.book Page 87 Tuesday, July 13, 2010 4:15 PM SATA Serial Advanced Technology Attachment, a physical storage interface standard, is a serial link that provides point-to-point connections between devices. The thinner serial cables allow for better airflow within the system and permit smaller chassis designs.
PERC H200.book Page 88 Tuesday, July 13, 2010 4:15 PM SMART Acronym for Self-Monitoring Analysis and Reporting Technology. The self-monitoring analysis and reporting technology (SMART) feature monitors the internal performance of all motors, heads, and drive electronics to detect predictable drive failures. This feature helps monitor drive performance and reliability, and protects the data on the drive. When problems are detected on a drive, you can replace or repair the drive without losing any data.
PERC H200.book Page 89 Tuesday, July 13, 2010 4:15 PM X XP XP is a Microsoft Windows operating system. Released in 2001, it is built on the Windows 2000 kernel, making it more stable and reliable than previous versions of Windows. It includes an improved user interface and more mobility features, such as plug and play features used to connect to wireless networks.
PERC H200.
PERC H200.
PERC H200.
