Users Guide

Troubleshooting 144

Troubleshooting

This chapter describes troubleshooting for the Dell UPS Local Node Manager (ULNM).

Messages or Issues and Solutions

HTML pages

Cannot display the UPS properties page. HTTP 404 error with IE.

Solution:

• Check the URL entered.

https://<name or IP of the computer hosting Dell ULNM>:4680/

http://<name or IP of the computer hosting Dell ULNM>:4679/

Ubuntu's Software Center

“The package is of bad quality”

Solution:

• This is a known issue specific to Ubuntu Software Center. Click the “ignore and install” button.

Linux Graphical System Integration

Linux, Debian, and Ubuntu, with Gnome: “Open” shortcut is not present

Solution:

• The menu shortcut will appear the next time you launch Gnome.

In the meantime, open a Web browser and enter the following URL:

http://localhost:4679/

Linux OpenSUSE 11, with KDE: “Open” shortcut is not visible

Solution:

• To find ULNM icon, use the Search function from the Application Menu. You should then find the

Dell ULNM icon in the Favorites section.

0120_3-Dell ULNM UG.book Page 144 Saturday, November 2, 2013 5:34 PM