Owner's Manual

Dell Embedded Open Manage Server Administrator
The Dell Update Package for Dell Embedded Open Manage Server Administrator can only be applied in a
pre-operating system environment that uses the Embedded Linux (ELI) through the Dell OpenManage
Deployment Toolkit (DTK).
BMC firmware and BP firmware
When upgrading the BMC/ESM firmware or the BP firmware on PowerEdge x8xx or x9xx servers with the
Windows Server 2003 R2 IPMI driver installed, the update may take up to 20 minutes to complete.
To expedite such updates on PowerEdge x8xx or x9xx servers, you can uninstall the R2 IPMI driver before
performing the firmware upgrade operation using the command "rundll32 ipmisetp.dll, RemoveTheDevice"
from a command prompt. After the firmware flash is complete, you can install the driver again by
executing the command "rundll32 ipmisetp.dll, AddTheDevice". On PowerEdge x9xx servers, the driver can
be re-installed by performing a "Scan for hardware changes" in the Device Manager.
11G iDRAC
When upgrading the iDRAC firmware for the first time on a server with Windows operating system, the
following message might be displayed: “Windows has finished installing new devices. The software that
supports the device requires that you restart the computer. You must restart your computer before the
new settings will take effect. Do you want to restart your computer now?”
Select “No” to ignore this message. This message is due to the creation of a temporary USB device used
for storing the firmware image. If you select “Yes”, the firmware update process stops.
DRAC 5 firmware
Before updating the DRAC firmware, ensure that the following conditions are met:
- USB is enabled
- IPMI is working properly
- DRAC Virtual Flash is not in use by the operating system or another application
- WMI service is running
Power Supply Unit firmware
Power Supply Unit firmware updates can be performed only on Life Cycle Controller enabled systems.
All PERC firmware and all SAS firmware (All storage controller firmware)
 Only devices connected to a PERC SAS controller can be updated at this time. This includes PERC5,
PERC6, H200, H700, H800, SAS5 and SAS6 controllers.
 Do not run storage controller update packages if the controller is in use by other applications.
The firmware upgrade may fail if any of the RAID controllers in the system are performing an I/O
background task (consistency check, background initialization, rebuild, or reconstruction). Allow the