Owner's Manual
Table Of Contents
- User’s Guide
- Getting Started With Dell Update Packages
- Using Dell Update Packages
- Performing BIOS and Firmware Updates Using Dell Linux Online Repository
- Update and Rollback in Unified Server Configurator - Lifecycle Controller Enabled
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- Yum and Up2date Repository Management Software Caches Incorrect Repository Metadata
- Use Dell Linux Repository with yum and Red Hat Enterprise Linux Version 4
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Windows Troubleshooting and FAQs
- Index
62 Windows Troubleshooting and FAQs
DUPs are not available for all devices. Dell will continue to make additional
DUPs available for more devices in future releases. See the readme.txt file for
a list of devices currently supported by DUPs.
Question: I'm using a software distribution tool to deploy my applications or
operating system updates to my remote servers. Can I use DUPs with this tool
to remotely update my servers?
Answer: DUPs are designed to work with most software distribution tools.
See the documentation for your tool for more information.
Question: Where can I find the error messages generated by a DUP that is
running in unattended mode?
Answer: The execution messages are stored in the Package log file and in the
Windows System Event Log (SEL), which are described in "DUP Message
Logs" on page 65 section of this guide.
The Package log file resides in the following default directory:
C:\Users\<user>\AppData\Local\Dell\UpdatePackage\Log
The Windows SEL is available through the Windows Event Viewer.
Question: When I execute a DUP from the command line prompt,
I continue to see Windows dialog boxes and pop-up messages. Can I direct
the output to the command line prompt console?
Answer: Use the /s and /l options to direct the output to the log files.
Question: How can I gain access to the DUP dependency information and
other information?
Answer: This information is displayed on the initial graphical user interface (GUI)
screen when you run the DUP.
Some information is also available by using the CLI /c /s options. (You must
use the /c /s options together.) However, this method provides limited
information, such as the version of the update and whether it is applicable for
the target system.
Question: Can I use DUPs on other vendors’ systems?
Answer: No. DUPs are designed for use on Dell systems only.