User Manual

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Universal Serial Bus (USB) Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
USB interface
is not working
USB
peripherals
are not
working
• Check that your monitor is turned On.
• Ensure USB Selection is set correctly in the
USB Selection menu.
• Reconnect the upstream cable to your
computer.
• Reconnect the USB peripherals (downstream
connector).
• Switch Off and then turn On the monitor
again.
• Reboot the computer.
• Some USB devices like external portable HDD
require higher electric current; connect the
device directly to the computer system.
• Disconnect one upstream USB cable when
using two upstream connections.
USB Type-C
port does not
supply power
USB
peripherals
can not be
charged
• Check that the connected device is compliant
with the USB-C specification. The USB Type-
C port supports USB 2.0 and an output of
90 W.
• Check that you use the USB Type-C cable
shipped with your monitor.