White Papers

18
RACADM
This section describes the RACADM commands that you can use for generating and retrieving SupportAssist Collections.
racadm supportassist accepteula
Note: The End User License Agreement (EULA) must be accepted before you register SupportAssist.
To accept the EULA, use the supportassist accepteula command.
Output:
SRV074: The SupportAssist End User License Agreement (EULA) is accepted by iDRAC user <iDRAC username> via iDRAC
RACADM interface
racadm supportassist geteulastatus
To get the information about EULA acceptance, use the supportassist geteulastatus command.
Output:
SRV074: The SupportAssist End User License Agreement (EULA) is accepted by iDRAC user <iDRAC username> via iDRAC
RACADM interface
racadm supportassist collect
To start a SupportAssist Collection and optionally export the collection to network share and/or send it to Dell EMC, run the
supportassist collect command. It also supports an option to filter the report for Personally Identifiable Information. The supported
options are as follows:
-t: <logtype> : The supported log types are:
SysInfo – System Information
OSAppAll – OS and Application data
TTYLog – TTYLog data
Debug – Debug logs and core files
If –t option is not specified, System Information Data is collected.
Multiple options can be given by using a comma as a delimiter.
The options are case-insensitive.
-l: <CIFS/NFS share> : Network share location where the collection must be exported.
-u: <username> : Username for the remote share where the collection must be exported.
-p: <password> : Password for the remote share where the collection must be exported.
--filter : The collection will be filtered for Personally Identifiable Information.
--upload : To send Collection to Dell
 To generate a collection with all data sets included, and to export it to a CIFS network share, use the following command:
racadm supportassist collect -t SysInfo, OSAppAll, TTYLog,Debug -l //192.168.10.24/share -u username -p passwd
 To generate a collection with all data sets included, and to export it to a NFS network share, use the following command:
racadm supportassist collect -t SysInfo, OSAppAll, TTYLog,Debug –l 10.94.161.103:/supportassist_share
 To generate a collection and to send it to Dell EMC (when iDRAC is registered for SupportAssist), use the following command.
Note: For information on registering for SupportAssist, see the SupportAssist on Dell EMC’s 14th generation of PowerEdge
servers technical white paper.
racadm supportassist collect -t SysInfo, OSAppAll, TTYLog,Debug --upload
Note:
 Export to network share and upload to Dell EMC can be combined in a single collect command.
 If none of the export or upload options are specified, the Collection is generated and persisted in iDRAC.