Users Guide

Table 5. Network bandwidth requirements (continued)
Requirement LAN bandwidth* WAN bandwidth**
For monitoring and collection of
system information from up to 100
devices
0.5 Gpbs 10 Mbps
For monitoring and collection of
system information from up to 300
devices
0.5 Gpbs 10 Mbps
For monitoring and collection of
system information from up to
1000 devices
1 Gpbs 20 Mbps
For monitoring and collection of
system information from up to
4000 devices
1 Gpbs 20 Mbps
* Network bandwidth required for monitoring and collecting system information from devices within a single site.
** Network bandwidth required for monitoring and collecting system information from devices that are distributed across
multiple sites.
The following table lists the ports that must be open on the local system.
Table 6. Network port requirements on the local system
Port Direction Usage
22 Out For adding the local system running a Linux operating system and for collecting system
information
25 Out For SMTP communication (required for SupportAssist Enterprise to send certain email
notifications through the SMTP server utilized by your company)
80 Out For HTTP communication
135 Out For adding the local system running Windows (WMI) and to collect system information
162 In For receiving alerts (SNMP traps) from remote devices
443 Out For Secure Socket Layer (SSL) communication, WS-Man communication, and verifying
SupportAssist Enterprise update information
1311 Out For Dell OpenManage Server Administrator (OMSA) communication
5700 In For opening SupportAssist Enterprise securely (HTTPS) from a remote system
5701, 5702, 5703,
and 5704
In For collecting system information from devices
5706 In For IPMI communication with iDRACs that are present in a Microsoft Azure Stack
environment
9099 In For opening SupportAssist Enterprise (HTTP) from the local system
61616 In For processing SupportAssist Enterprise tasks
The following table lists the ports that must be open on remote devices that you want to monitor or collect system information
by using SupportAssist Enterprise.
Table 7. Network port requirements on remote devices
Device Type Port Usage
Server /
Hypervisor
22 For adding a remote device running a Linux operating system and to collect system
information
135 For adding a remote device running Windows (WMI) and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Getting started with SupportAssist Enterprise 21