Release Notes

NOTE: SupportAssist can also be installed on a domain controller.
Windows operating systems
● Microsoft Windows Server 2008 R2 SP1 Standard, Enterprise, and Datacenter
● Windows Server 2012 R2 Standard and Datacenter
● Windows Server 2012 Standard, Essentials, and Datacenter
● Windows Server 2016 Standard, Essentials, and Datacenter
● Windows 2008 Small Business Server
● Windows 2011 Small Business Server
● Windows Server Core 2012
● Windows Server Core 2012 R2
● Windows Server Core 2016
Linux operating systems
● Red Hat Enterprise Linux 7.x
● Red Hat Enterprise Linux 6.x
● Red Hat Enterprise Linux 5.x
● CentOS 7.x
● CentOS 6.x
● Novell SUSE Linux Enterprise Server 12 SP1
● Novell SUSE Linux Enterprise Server 12 SP2
● SUSE Linux Enterprise Server 12
● SUSE Linux Enterprise Server 11 SP4
● SUSE Linux Enterprise Server 10 SP4
● Oracle Linux 7.x
● Oracle Linux 6.x
● Debian 7.x
● Debian 8.x
● Ubuntu 14.x
● Ubuntu 16.x
NOTE: Installation of SupportAssist Enterprise is not supported on Red Hat Enterprise Linux 6.6.
Hardware requirements
The hardware requirements for installing and using SupportAssist Enterprise vary depending on:
● The number of devices you want to monitor
● The SupportAssist Enterprise functionality you want to use — collection of system information only or both monitoring and
collection of system information
You can install SupportAssist Enterprise on a virtual machine or 9th or later generation PowerEdge server.
NOTE:
For more information on the hardware requirements for installing and using SupportAssist Enterprise, see the Dell
EMC SupportAssist Enterprise Version 1.2 User’s Guide at Dell.com/ServiceabilityTools.
The following table provides a summary of the minimum hardware requirements on the server where you want to install
SupportAssist Enterprise.
Table 1. Hardware requirements for installing and using SupportAssist Enterprise
Requirement Processor Installed memory (RAM) Hard drive (free space)
For collection of system
information from a single
device
1 core 4 GB 1 GB
9