Support Matrix

● SC420
● SC360
● SC460
● SC480
Table 15. Supported protocol, port, and firmware version for Supported Storage SC Series devices
Model Collection protocol Port used Latest supported
firmware version
SCv2000 REST 443 7.2
SCv2020 REST 443 6.6
SCv2080 REST 443 —
SCv3000 REST 443 7.2
SCv3020 REST 443 7.2
SC4000 REST 443 6.6.x and 6.7.x
SC4020 REST 443 7.2
SC5020 REST 443 7.2
SC7020 REST 443 7.2
SC8000 REST 443 6.6.5
SC9000 REST 443 6.6 and 6.7
Supported network attached storage (NAS) devices
Table 16. NAS devices
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
Storage SC Series
FS8600* No Yes — —
FS8610i No Yes — —
Storage PS Series
FS7500* No Yes — —
FS7600* No Yes — —
FS7610* No Yes — —
Storage MD Series
NX3500* No Yes — —
NX3600* No Yes — —
NX3610* No Yes — —
* Inventory and addition of the NAS device is not supported through the OpenManage Essentials adapter. To enable
SupportAssist Enterprise capabilities for the device, add the device directly in SupportAssist Enterprise.
Table 17. Supported protocols, ports, and firmware version for NAS devices
Model Collection protocol Ports used Latest supported
firmware version
Storage SC Series
14 Overview