Users Guide

6. Click Start > Run. In the Open box, type the IP address of the server running Support Live Image, and then press Enter.
The Samba shared folder data is displayed.
Testing network connectivity
1. On the server, connect the network cable to either the network port that is having issues or to NIC1.
2. Boot the system by using the Linux-Based Diagnostic Tools (Dell 12G-14G servers) option.
The CentOS desktop is displayed.
3. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
4. Open the terminal emulator and perform the following:
● Type ifconfig and then press Enter to display the network interface parameters, such as the IP address.
● Type route and then press Enter to determine the default gateway.
● Type ping ip_address —b and then press Enter to verify if you can ping the default gateway.
Assigning static IP address and default gateway
1. Boot the system by using the Linux-Based Diagnostics Tools (Dell 12G-14G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type su — and then press Enter.
The Password prompt is displayed.
4. Type dell and press Enter.
The root user command prompt is displayed.
5. Type service NetworkManager stop and press Enter.
6. To assign a static IP, type ifconfig <eth0> <ip_address> netmask <subnet> and press Enter.
7. To assign a default gateway, type route add default gw <ip_address> and press Enter.
8. Type service NetworkManager start and then press Enter.
Generating PCI devices list
1. Boot the system by using the Linux-Based Diagnostic Tools (Dell 12G–14G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type lspci and press Enter.
The PCI devices list is displayed.
4. To export the PCI devices list to a file, at the command prompt:
● Type lspci > /var/data/lspci.txt
● Type lspci > /mnt/disc/folder_name/lspci.txt to copy to the local file system after remount, where
folder_name is the folder on the local file system. For instructions to remount, see Accessing And Remounting The
Local File System.
Clearing SBE logs
1. Boot the system by using the Linux-Based Diagnostic Tools (Dell 12G-14G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
18
Using Linux-based tools and utilities