Setup Guide

40
Getting Help
Dell Support e-mail addresses
[e-mail]•
[e-mail]•
[e-mail]• (Latin America and
Caribbean countries only)
[e-mail]• (Asian/Pacific
countries only)
Dell Marketing and Sales e-mail addresses
[e-mail]• (Asian/Pacific
countries only)
[e-mail]• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com•
Log in as user: anonymous, and use your
e-mail address as your password.
Product Information
If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 42.
Returning Items for Repair Under
Warranty or for Credit
Prepare all items being returned, whether for
repair or credit, as follows:
Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.
For the telephone number to call for your 2.
region, see “Contacting Dell” on page 42.
Include a copy of the invoice and a letter 3.
describing the reason for the return.