Reference Guide
Table Of Contents
- Contents
- Finding Information
- Microsoft Windows Desktop
- Monitors and Displays
- Navigation Devices (Mouse, Keyboard, Touch Pad)
- Printers-Settings and Drivers
- Drives and Media
- Shutting Down Your Computer
- Windows Vista®
- Windows® XP
- Shutdown States
- Docking and Undocking Your Laptop Computer
- Shutting Down Your Computer When it Fails to Shut Down Normally
- Shutting Down a Computer When it Stops Responding and Displays a Solid Blue Screen
- Starting Your Computer in Safe Mode
- Restarting Your Computer After a Power Loss
- Files and Folders
- Managing Applications (Programs)
- Maintenance Tasks (Enhance Performance and Ensure Security)
- Power (Power Settings, Power Protection Devices, and Batteries)
- Networks (LAN, Wireless, Mobile Broadband)
- Overview
- Local Area Networks (LAN)
- Wireless Local Area Networks (WLAN)
- Ad Hoc Networks
- Mobile Broadband (or Wireless Wide Area Network) Networks
- WiMAX
- WPAN
- Managing Your Network
- Locating Networks With the Dell Wi-Fi Catcher™ Network Locator
- Managing Networked Computers With Intel® Active Management Technology
- Accessing the Internet
- Overview
- Setting up Your Internet Connection
- Troubleshooting Problems Connecting to the Internet
- Web Browser Settings
- Internet Security and Privacy
- Controlling Pop-ups
- Controlling Unwanted Toolbars
- Content Advisory/Parental Controls
- Bookmarking Favorite Websites
- Searching for Information on the Internet
- Changing the Internet Communications Protocol (TCP/IP) Settings
- Printing a Web Page
- Freeing up Space and Protecting Your Computer
- Maintaining Privacy by Blocking and Deleting Cookies
- Multimedia (CDs/DVDs, 5.1 Audio, MP3s, TVs, Digital Cameras, and Projectors)
- Overview
- CDs, DVDs, and Blu-ray Disc™ Media
- 5.1 Audio
- Laptop Media Devices (MP3 Players)
- Playing Media Using the Dell Travel Remote
- Adjusting the Volume on Your Computer
- Enabling S/PDIF Digital Audio Through the Media Software
- Enabling S/PDIF Digital Audio in the Windows Audio Driver
- Setting up the Cyberlink (CL) Headphones
- Using a Digital Camera With Your Computer
- Using Windows Media Player
- Connecting Your Computer to a TV and Adjusting Display Settings
- Accessing a TV With Your Computer Using a TV Tuner Card
- Connecting Your Computer to a TV or Audio Device
- Physically Connecting Your Computer to a TV or Audio Device
- Performing the Basic Connection Steps
- Selecting the Correct Input Signal From the TV Menu
- Evaluating Suggested Connection Configurations
- Enabling the Display View for the Computer and the TV
- Configuring Display Settings
- Adjusting Display Settings With the Vendor Video Card Control Panel
- Using the Wizards
- Troubleshooting Display Settings
- Security and Privacy
- Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords
- Smart Cards
- Fingerprint Readers
- Facial Recognition Software
- Using a Firewall to Secure Your Computer
- Encrypting Files and Folders
- Using Antivirus Software
- Maintaining Security When Using a Public Wireless Network
- Reducing the Risk of Getting Computer Viruses
- Dealing With Cookies
- Avoiding Spyware and Malware
- Microsoft®Windows® XP Pro Remote Desktop
- Restoring Your Operating System
- Troubleshooting
- Troubleshooting Tools
- Solving Problems
- Battery Problems
- Drive Problems
- Optical Drive Problems
- E-Mail, Modem, and Internet Problems
- Error Messages
- IEEE 1394 Device Problems
- Keyboard Problems for External Keyboards
- Lockups and Software Problems
- Memory Problems
- Mouse Problems
- Network Problems
- Power Problems
- Printer Problems
- Scanner Problems
- Sound and Speaker Problems
- Touch Pad or Mouse Problems for Laptop Computers
- Video and Monitor Problems
- Power Lights
- Dell Technical Update Service
- System Setup
- Ports
- Getting Help
- Glossary
278 Troubleshooting
PROGRAM — Enter the system setup program and correct the date or time (see
"Entering the System Setup Program
" on page 308). If the problem persists, replace the
CMOS battery.
T
IME-OF-DAY NOT SET – PLEASE RUN THE SYSTEM SETUP PROGRAM — Enter the
system setup program and correct the date or time (see
"Entering the System Setup
Program
" on page 308). If the problem persists, replace the CMOS battery.
T
IMER CHIP COUNTER 2 FAILED — Run the Dell Diagnostics (see "Running the Dell
Diagnostics" on page 281).
T
HE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE SYSTEM CAN ONLY
BOOT WITH A 130-W POWER ADAPTER OR GREATER. STRIKE THE F1 KEY TO
SHUTDOWN.—Connect a 130-W or greater AC adapter to the computer or docking
station.
NOTE: This message concerning the requirement of an AC power adapter type of
130-W or greater applies to laptop computers that require a 130-W or greater AC
adapter.
T
HE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. THE
BATTERY MAY NOT CHARGE. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO
MATCH THE POWER AVAILABLE. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR
GREATER FOR BEST SYSTEM PERFORMANCE. STRIKE THE F3 KEY (BEFORE THE F1 OR
F2
KEY) IF YOU DO NOT WANT TO SEE POWER WARNING MESSAGES AGAIN. STRIKE
THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY.—Connect the correct
AC adapter to the computer or docking station.
T
HE COMPUTER IS DOCKED AND ONLY BATTERY POWER IS DETECTED. THIS CAN
HAPPEN IF THE POWER ADAPTER IS MISSING, THE POWER CORD IS UNPLUGGED, OR
THE COMPUTER IS NOT PROPERLY CONNECTED TO THE DOCKING STATION. YOU
SHOULD UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER
CORD. STRIKE THE F1 KEY TO SHUTDOWN.
T
HE AMOUNT OF SYSTEM MEMORY HAS CHANGED. IF YOU DID NOT CHANGE YOUR
MEMORY... TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. STRIKE THE F1
KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. PRESS F5 TO RUN ONBOARD
DIAGNOSTICS.—
• Reseat the memory (for instructions, see your computer’s
Service Manual
).
• If memory was not removed or installed, memory module or system board failure
may have occurred. Contact Dell for assistance (see "Contacting Dell" on page 337).
UNSUPPORTED MEMORY. STRIKE THE F1 KEY TO SHUTDOWN.—Ensure that the
memory you are using is supported by your computer (see the documentation shipped
with your computer).
WARNING: A
XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN