Setup Guide

Troubleshooting

The following chapter provides information for troubleshooting installation related errors.

Feature Management Dashboard does not populate

In a distributed setup, the management server where the Dell Server Management Pack suite is installed

first is selected to host all feature management activities such as discoveries, alerts, and tasks. The

management server on which the Dell Server Management Pack suite is installed first populates the

Feature Management Dashboard. However, if you have manually imported the Feature Monitoring

management pack without running the installer on the management server, the Feature Management

Pack host is not selected and hence, the Feature Management Dashboard does not populate.

To populate the Feature Management Dashboard:

1. In the OpsMgr console, click Authoring.

2. In Authoring, expand Management Pack Objects.

3. Click Object Discoveries.

4. In the Look for: field, search Dell Feature Management Host Discovery.

5. Right-click Dell Feature Management Host Discovery and select Overrides → Override the Object

Discovery → For all objects of class: Dell Feature Management Host Discovery.

6. To run the feature management activities, select FmpHostFqdn and set the override value to FQDN

of the management server.

NOTE: To schedule the feature management workflows in OpsMgr 2007 R2 clustered environment;

override the FmpHostFqdn value to the cluster’s FQDN.

Feature Management Dashboard task fails

Performing upgrade task in Feature Management Dashboard can result in data loss; for example, if there

are any dependencies or associations on the monitoring feature being modified, the upgrade task fails

with the appropriate message.

CAUTION: Overriding task parameters results in management pack or operational data loss.

1. Launch OpsMgr console and click Monitoring.

2. In the Monitoring pane, browse to Dell → Feature Management Dashboard.

Feature Management Dashboard displays the list of management packs present in OpsMgr and the

management pack version to which you can upgrade.