Print from SharePoint Administrator's Guide August 2016
Contents 2 Contents Overview........................................................................................................ 3 Deployment readiness checklist.................................................................4 Configuring the SharePoint server settings..............................................5 Enabling authentication types.......................................................................................................................... 5 Configuring site bindings...........
Overview Overview Use the application to print documents saved in Microsoft SharePoint servers. This document provides instructions on how to configure, use, and troubleshoot the application.
Deployment readiness checklist Deployment readiness checklist Make sure that: You have any of the following SharePoint servers: – SharePoint Server 2013 – SharePoint Server 2010 – SharePoint Server 2007 You have the SharePoint URL (URL of the site collection). ____________________________________________________________ You have one of the following information to configure NT LAN Manager (NTLM) authentication: – For default credentials, you need the default user name and password.
Configuring the SharePoint server settings 5 Configuring the SharePoint server settings The following instructions are applicable only to SharePoint 2013 and SharePoint 2010. Before you begin, make sure that: • You have access to the Windows Internet Information Services (IIS) Manager and the SharePoint Central Administration site. • The SharePoint server settings are configured properly so that the features and authentication methods work properly with the application.
Configuring the SharePoint server settings 6 5 If necessary, add HTTP and HTTPS bindings. Use port 80 for HTTP, and port 443 for HTTPS. Note: If you are configuring HTTPS, then select the SSL certificate. 6 Click OK. Configuring SSL settings The application supports HTTP and HTTPS URLs. HTTPS uses a Secure Sockets Layer (SSL) certificate to establish a secure connection between the printer and the SharePoint server.
Configuring the SharePoint server settings Authentication type Smart Card Authentication Client Embedded Web Server SSL settings 7 SharePoint server settings Ignore Accept Required Disabled X Ignore User Certificates X Provide User Certificates Note: For more information on configuring SSL and client certificates for Smart Card Authentication Client, see the Smart Card Authentication Client Administrator’s Guide. 7 From the Actions pane, click Apply.
Configuring the application 8 Configuring the application Adding or editing a profile 1 Open a Web browser, and then type the printer IP address. Note: Locate the IP address on the printer home screen. 2 Click Settings or Configuration. 3 Depending on your printer model, do one of the following: • Click Apps > Apps Management. • Click Device Solutions > Solutions (eSF). • Click Embedded Solutions. 4 Select the application from the list, and then click Configure.
Configuring the application 9 • If you select Prompt for user credentials, then you are prompted for the assigned function access control credentials. 5 Click Apply. Configuring Kerberos authentication Note: Make sure that Kerberos authentication is enabled in the SharePoint server. For more information, see “Enabling authentication types” on page 5. 1 Add or edit a profile. 2 From the Authentication section, set the authentication type to Kerberos.
Configuring the application 10 4 In the Print from SharePoint menu, select the Kerberos security template that you created. 5 Click Submit. Configuring SharePoint settings 1 Add or edit a profile. 2 From the SharePoint Settings section, type the SharePoint URL. Note: Exclude the default page of the site, document libraries, or folders when typing the URL. For example, to add https://SharePointURL/Docs/default.aspx, type https://SharePointURL/Docs. 3 Type the URL scheme for My Site.
Configuring the application Exporting or importing a configuration file 1 Open a Web browser, and then type the printer IP address. Note: Locate the IP address on the printer home screen. 2 Click Settings or Configuration. 3 Depending on your printer model, do one of the following: • Click Apps > Apps Management. • Click Device Solutions > Solutions (eSF). • Click Embedded Solutions. 4 Select the application from the list, and then click Configure. 5 Export or import the configuration file.
Using the application Using the application Printing documents 1 From the home screen, touch the application profile icon. 2 If prompted, enter your credentials. 3 Navigate to the document library or folder where your document is saved. Note: To open your personal site or folder, touch My Site from the navigation bar. 4 Select a document, and then print it. Notes: • For the list of supported file types, see the Readme file. • For unsupported file types, you can only view the information.
Troubleshooting 13 Troubleshooting Application error Try one or more of the following: Check the diagnostic log 1 Open a Web browser, and then type IP/se, where IP is the printer IP address. 2 Click Embedded Solutions, and then do the following: a Clear the log file. b Set the logging level to Yes. c Generate the log file. 3 Analyze the log, and then resolve the problem. Note: After resolving the problem, set the logging level to No.
Troubleshooting 3 Analyze the log, and then resolve the problem. Note: After resolving the problem, set the logging level to No. Make sure that you have access rights to the SharePoint URL 1 Open a Web browser, and then type the SharePoint URL. 2 Log in using an administrator account. Note: If you do not have an administrator account, then contact your SharePoint administrator. 3 From the landing page, click the settings icon, and then click Site Settings.
Troubleshooting 15 Contact your sales representative If you still cannot resolve the problem, then contact your sales representative. Cannot access My Site Try one or more of the following: Make sure that you specify the correct URL scheme for My Site in the configuration page for the application For more information, see “Configuring SharePoint settings” on page 10. Make sure that My Site is configured properly in the SharePoint server For more information, contact your SharePoint administrator.
Troubleshooting 16 Cannot print documents Try one or more of the following: Make sure that the PDF file is not encrypted Make sure that you have access rights to the SharePoint URL 1 Open a Web browser, and then type the SharePoint URL. 2 Log in using an administrator account. Note: If you do not have an administrator account, then contact your SharePoint administrator. 3 From the landing page, click the settings icon, and then click Site Settings.
Troubleshooting 17 c Click Install MD5 key, and then browse to the file containing the NTP authentication credentials. Click Submit. 4 Submit the changes.
Notices 18 Notices Edition notice August 2016 The following paragraph does not apply to any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
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Index 27 Index A E adding profiles 8 alternate access mapping configuring 7 application error 13 application icon customizing 10 authentication settings configuring 8, 9 authentication types enabling 5 editing profiles 8 enabling authentication types 5 exporting a configuration file 11 C cannot access My Site 15 cannot access site 15 cannot authenticate user 14 cannot connect to the SharePoint server 13 cannot print documents 16 checklist deployment readiness 4 clocks out of sync 16 configuration file exporti
