Installation Manual

Recovering and Troubleshooting the Managed System 335
The iDRAC6 Express Card is bonded to iDRAC6 when you enter the Unified
Server Configurator (USC) application by pressing F10 during boot. If
bonding is successful, the following message is logged in the SEL and LCD—
iDRAC6 Upgrade Successful. If bonding fails, the following message is
logged in the SEL and LCD—iDRAC6 Upgrade Failed. Further, when
an iDRAC6 Express Card containing an old or out–of–date iDRAC6 firmware
which does not support the specific platform is inserted on the motherboard
and the system is booted, a log is generated on the POST screen—iDRAC
firmware is out-of-date. Please update to the latest
firmware. Update the iDRAC6 Express Card with the latest iDRAC6
firmware for the specific platform. For more information, see the Dell
Lifecycle Controller User Guide.
Viewing the Last System Crash Screen
NOTE: The last crash screen feature requires the managed system with the Auto
Recovery feature configured in Server Administrator. In addition, ensure that the
Automated System Recovery feature is enabled using the iDRAC6. Navigate to the
Services page under the Network/Security tab in the iDRAC Settings section to
enable this feature.
To view the Last Crash Screen page:
1
In the
System
tree, click
System
.
2
Click the
Logs
tab and then click
Last Crash
Screen
.
The Last Crash Screen page displays the most recent crash screen. The
last system crash information is saved in iDRAC6 memory and is
remotely accessible.
For more information on the buttons displayed on the
Last Crash Screen
page see the iDRAC6 Online Help.
NOTE: Due to fluctuations in the Auto Recovery timer, the Last Crash Screen may
not be captured when the System Reset Timer is set to a value less than 30 seconds.
Use Server Administrator or IT Assistant to set the System Reset Timer to at least
30 seconds and ensure that the Last Crash Screen functions properly.
See "Configuring the Managed System to Capture the Last Crash Screen" on
page 313 for additional information.