Specifications

Memory Problems
Fill out the Diagnostics Checklist as you complete these checks.
Network Problems
Fill out the Diagnostics Checklist as you complete these checks.
PC Card Problems
you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes
anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to
support.dell.com and search for the keyword spyware.
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Run the Dell Diagnostics— If all tests run successfully, the error condition is related to a software problem.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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Ifyoureceiveaninsufficientmemorymessage— 
l Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
l See the software documentation for minimum memory requirements. If necessary, install additional memory.
l Reseat the memory modules to ensure that your computer is successfully communicating with the memory.
l Run the Dell Diagnostics.
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Ifyouexperienceothermemoryproblems— 
l Reseat the memory modules to ensure that your computer is successfully communicating with the memory.
l Ensure that you are following the memory installation guidelines.
l Run the Dell Diagnostics.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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Checkthenetworkcableconnector— Ensure that the network cable is firmly inserted into both the network connector on the back of the
computer and the network jack.
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Checkthenetworklightsonthenetworkconnector— No light indicates that no network communication exists. Replace the network
cable.
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Restart the computer and log on to the network again
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Checkyournetworksettings— Contact your network administrator or the person who set up your network to verify that your network
settings are correct and that the network is functioning.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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CheckthePCCard— Ensure that the PC Card is properly inserted into the connector.
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EnsurethatthecardisrecognizedbyWindows— Double-click the Safely Remove Hardware icon in the Windows taskbar. Ensure that
the card is listed.
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If you have problems with a Dell-providedPCCard— Contact Dell.
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