Reference Guide

26 Quick Reference Guide

If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and

problem description and contact Dell (see "Contacting Dell" in your

User’s

Guide)

NOTE: The Service Tag for your computer is located at the top of each test

screen. If you contact Dell, support personnel will ask for your Service Tag.

If you run a test from the

Custom Test or Symptom Tree

option, click the

applicable tab described in the following table for more information.

When the tests are complete, close the test screen to return to the

Main

screen. To exit the Dell Diagnostics and restart the computer, close

the

Main

screen.

Remove the Dell

Drivers and Utilities

media (if applicable).

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and the

problem description.

Help Describes the test and may indicate requirements for running

the test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for

all devices from system setup, memory, and various internal

tests, and it displays the information in the device list in the

left pane of the screen. The device list may not display the

names of all the components installed on your computer or

all devices attached to your computer.

Parameters Allows you to customize the test by changing the test

settings.