White Papers

Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec

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Introduction

This document explains how to upgrade a Dell

PowerVault

DL Backup-to-Disk Appliance Powered by

Symantec

Backup Exec

from Windows Server 2008 x64 to Windows Server 2008 R2. It details the

various prerequisites that must be met prior to the upgrade of the operating system, as well as

procedures to be completed after the OS upgrade to get the appliance back to a working state.

NOTE : Dell strongly recommends that you engage Dell Support for assistance during the upgrade of the

operating system. If the required steps for the OS upgrade are not followed properly, the DL Backup-

to-Disk Appliance could become unusable

Technical Resources

The following table lists additional documentation available for reference.

Vendor Document or Resource Title Location

Symantec Symantec Backup Exec 2010 Administrator’s Guide

backupexec.com/compatib

ility/

Dell

Dell PowerVault DL Backup to Disk Appliance

support.dell.com/manuals

Prerequisites

This white paper assumes that the DL Backup to Disk Appliance has already been configured. The

following prerequisites must be met before initiating an upgrade of the operating system

 Windows Server 2008 x64 – Service Pack 2 (SP2)

 Backup Exec 2010 R3 (See TechNote159346

for steps to download and install BE2010 R3)

 All Live Updates have been applied

Note: Dell recommends that all disk storage should be provisioned prior to the upgrade.



IMPORTANT: Upgrading the operating system on the DL Backup to Disk Appliance to Windows

2008 R2 before meeting the specified prerequisites can potentially lead to data loss.

Marking the Backup Exec Deduplication Storage Folder

The steps in this section are required if the Deduplication Storage Folder has been automatically

provisioned via the Storage Provisioning Option (SPO). If the DSF has been created manually, then

proceed to the next section.

During the upgrade to Windows Server 2008 R2, Windows removes the mount path for the Deduplication

Storage Folder (DSF). In order to locate the DSF after the Windows R2 upgrade, follow the steps below

to add a Windows drive letter.

1. Using an account with system administrator privileges, launch a command window:

Start -> Run “cmd”

2. Type DISKPART and issue the following commands:

a. LIST VOLUME (locate the DSF volume # based on the volume with the mount path of

"C:\Program Files\Symantec\Backup Exec\PDDE_Volume"