Administrator Guide

Table Of Contents
[no] enable
DellEMC(conf-supportassist-serv-default)#enable
DellEMC(conf-supportassist-serv-default)#
4. Configure the URL to reach the SupportAssist remote server.
SUPPORTASSIST SERVER mode
[no] url uniform-resource-locator
DellEMC(conf-supportassist-serv-default)#url https://192.168.1.1/index.htm
DellEMC(conf-supportassist-serv-default)#
Viewing SupportAssist Configuration
To view the SupportAssist configurations, use the following commands:
1. Display information on the SupportAssist feature status including any activities, status of communication, last time
communication sent, and so on.
EXEC Privilege mode
show support-assist status
DellEMC#show support-assist status
SupportAssist Service: Installed
EULA: Accepted
Server: default
Enabled: Yes
URL: https://stor.g3.ph.dell.com
Server: Dell
Enabled: Yes
URL: http://1.1.1.1:1337
Service status: Enabled
Activity State Last Start Last Success
----------------------- ------- ------------------------ ------------------------
core-transfer Success Feb 15 2016 09:43:41 IST Feb 15 2016 09:43:56 IST
event-transfer Success Feb 15 2016 09:47:43 IST Feb 15 2016 09:48:21
IST
full-transfer Success Feb 15 2016 09:36:12 IST Feb 15 2016 09:38:27 IST
DellEMC#
2. Display the current configuration and changes from the default values.
EXEC Privilege mode
show running-config support-assist
DellEMC# show running-config support-assist
!
support-assist
enable all
!
activity event-transfer
enable
action-manifest install default
!
activity core-transfer
enable
!
contact-company name Dell
street-address F lane , Sector 30
address city Brussels state HeadState country Belgium postalcode S328J3
!
contact-person first Fred last Nash
email-address primary des@sed.com alternate sed@dol.com
phone primary 123422 alternate 8395729
preferred-method email
time-zone zone +05:30 start-time 12:23 end-time 15:23
902
SupportAssist