Administrator Guide

Table Of Contents
support-assist
DellEMC(conf)#support-assist
DellEMC(conf-supportassist)#
3. (Optional) Configure the contact information for the company.
SUPPORTASSIST mode
contact-company name {company-name}[company-next-name] ... [company-next-name]
DellEMC(conf)#support-assist
DellEMC(conf-supportassist)#contact-company name test
DellEMC(conf-supportassist-cmpy-test)#
4. (Optional) Configure the contact name for an individual.
SUPPORTASSIST mode
contact-person [first <first-name>] last <last-name>
DellEMC(conf)#support-assist
DellEMC(conf-supportassist)#contact-person first john last doe
DellEMC(conf-supportassist-pers-john_doe)#
5. (Optional) Configure the name of the custom server and move to SupportAssist Server mode.
SUPPORTASSIST mode
server server-name
DellEMC(conf)#support-assist
DellEMC(conf-supportassist)#server default
DellEMC(conf-supportassist-serv-default)#
You can configure a maximum of two servers:
● default server
● custom user configured server
6. Enable all activities and servers for the SupportAssist service.
SUPPORTASSIST mode
enable all
DellEMC(conf)#support-assist
DellEMC(conf-supportassist)#enable all
7. Trigger an activity event immediately.
EXEC Privilege mode
support-assist activity {full-transfer | core-transfer} start now
DellEMC#support-assist activity full-transfer start now
DellEMC#support-assist activity core-transfer start now
Configuring SupportAssist Activity
SupportAssist Activity mode allows you to configure and view the action-manifest file for a specific activity.
To configure SupportAssist activity, use the following commands.
1. Move to the SupportAssist Activity mode for an activity. Allows you to configure customized details for a specific activity.
SUPPORTASSIST mode
898
SupportAssist