Reference Guide

Alert and Event Messages
67 Dell EMC PowerStore Events and Alerts Reference Guide
Event Code Severity Alert Call Home Message Repair flow System impact Knowledge Base Article
0x00D00201 MAJOR TRUE TRUE
Cluster connectivity to
SupportAssist is degraded.
Appliance status:
%(appliance_info).
Navigate to Settings ->
Support -> SupportAssist to
view the connectivity status
for the cluster. If the cluster
contains multiple
appliances, this allows you
to identify the appliance or
appliances that are
experiencing connectivity
problems.
SupportAssist connectivity
may be limited.
https://dell.com/support/artic
le/SLN317186
0x00D00202 CRITICAL TRUE FALSE
One or more appliances
are not connected to the
SupportAssist or SRS
Gateway. Appliance status:
%(appliance_info).
Navigate to Settings ->
Support -> SupportAssist to
view the connectivity status
for the cluster. If the cluster
contains multiple
appliances, this allows you
to identify the appliance or
appliances that are
experiencing connectivity
problems.
SupportAssist connectivity
may be limited.
https://dell.com/support/artic
le/SLN317186
0x00D00203 INFO FALSE FALSE
Cluster connectivity is
%(status). Appliance
status: %(appliance_info).
-
0x00D00204 MINOR FALSE FALSE
Cluster connectivity is
partially restored.
Appliance status:
%(appliance_info).
-
0x00D00205 MINOR TRUE FALSE
Lost contact with one or
more appliances, cluster
connectivity is unknown.
Appliance status:
%(appliance_info).
Navigate to Settings ->
Support -> SupportAssist to
view the connectivity status
for the cluster. If the cluster
contains multiple
appliances, this allows you
to identify the appliance or
appliances that are
experiencing connectivity
problems.
SupportAssist connectivity
may be limited.
-
0x00D00206 INFO FALSE FALSE SupportAssist is disabled. -
0x00D00301 INFO FALSE FALSE
SupportAssist was
successfully enabled for
the appliance.
-
0x00D00302 MAJOR TRUE FALSE
SupportAssist was not
enabled for the appliance
due to configuration error:
%(error_message)
Navigate to Settings ->
Support -> SupportAssist to
view and correct the
connectivity status for the
cluster and the appliance.
SupportAssist and CloudIQ
services are not available.
https://dell.com/support/artic
le/SLN317186