Reference Guide

Restart SupportAssist (svc_remote_support restart)
Format
svc_remote_support restart [-f] [-h] [-d]
Optional arguments
Qualifier Description
-h, --help Show the help message and exit.
-d,--debug Initiate verbose logging for debugging purposes.
-f, --factory_reset Reset SupportAssist to the factory state.
Use case
If SupportAssist cannot be configured or connect to Dell EMC Support, svc_remote_support restart --
factory_reset enables you to reinitialize SupportAssist.
Check the connectivity status (svc_remote_support connectivity)
Format
svc_remote_support connectivity [-h] [--connectivity_stats [--count <value>]]
Optional arguments
Qualifier
Description
-h, --help Show the help message and exit.
--count
Display the last keep-alive results to help with debugging.
This argument is valid when the connectivity_stats option is used.
--connectivity_stats
Display the connectivity data for the local appliance.
Repair PowerStore software (svc_repair)
This service script enables you to repair PowerStore software while keeping persistent configuration information such as
hostname, host registration, and user data. This per-node operation overwrites the system partition with a PowerStore software
image that is stored on a back-end system device.
Usage
Function
Diagnostic and Recovery
Mode Service
Usage Service
Service Commands 69