Reference Guide

Additional Resources.....................................................................................................................5
Chapter 1: Introduction................................................................................................................. 6
Audience................................................................................................................................................................................ 6
Running the service scripts...............................................................................................................................................6
Chapter 2: Service Commands.......................................................................................................7
Clear alerts (svc_alert)...................................................................................................................................................... 7
Shut down and reboot an appliance (svc_appliance).................................................................................................9
Reboot an appliance (svc_appliance reboot)......................................................................................................... 9
Shut down an appliance (svc_appliance shutdown)........................................................................................... 10
Capture array configuration data (svc_arrayconfig)................................................................................................ 10
Capture current cluster configuration (svc_arrayconfig run)........................................................................... 11
List saved configuration files (svc_arrayconfig list)............................................................................................ 11
Download a configuration file (svc_arrayconfig download).............................................................................. 12
Make space on the root partition (svc_cleanup).......................................................................................................13
Clear firmware update (svc_clear_fw_update_alert).............................................................................................. 14
Shut down a SAN cluster (svc_cluster).......................................................................................................................15
Diagnose a create cluster failure (svc_cluster_diag)............................................................................................... 15
Cluster management (svc_cluster_management).................................................................................................... 16
Remove and reattach an appliance..........................................................................................................................17
Check status of or restart container (svc_container_mgmt)................................................................................ 18
Support materials (svc_dc).............................................................................................................................................19
Generate a support materials bundle (svc_dc run)............................................................................................ 20
Delete a support materials bundle (svc_dc delete)............................................................................................. 21
List support materials (svc_dc list)........................................................................................................................ 22
List all support material profiles (svc_dc list_profiles)...................................................................................... 22
List all system dump files (svc_dc list_dumps)................................................................................................... 23
Download an existing support materials bundle (svc_dc download)..............................................................23
Synchronize support materials inventory (svc_dc sync).................................................................................. 24
System diagnostics (svc_diag)......................................................................................................................................25
Collect flash and NVMe statistics (svc_drive_stats)...............................................................................................27
Factory reset (svc_factory_reset)...............................................................................................................................28
Help (svc_help)................................................................................................................................................................. 29
Hypervisor diagnostics (svc_hypervisor)....................................................................................................................30
Inject troubleshooting software tool (svc_inject)..................................................................................................... 31
Install service tools (svc_inject run).......................................................................................................................32
Delete an injected service tool (svc_inject delete).............................................................................................33
Display information about a specific package (svc_inject info).......................................................................33
Generate root/recovery package key (svc_inject generate-key)...................................................................34
Deactivate service escalation (svc_inject deactivate)...................................................................................... 34
View service escalation status (svc_inject status).............................................................................................34
Review system journal logs (svc_journalctl).............................................................................................................. 35
Log level configuration (svc_log_config)....................................................................................................................37
Contents
Contents 3