Owners Manual

Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
Replace an I/O module
Take the following actions to remove the faulted I/O module and install the replacement I/O module into the system.
Identify a faulted part from PowerStore Manager
Before you replace a part, ensure that you have identified its location within the system. Using PowerStore Manager, you can
identify and locate a faulted part.
Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance that contains the faulted part.
3. From the Hardware card, select the view of the system where the faulted part is located.
Faulted parts appear in red in the image of the system, and report a status of Faulted in the State field.
Base enclosure I/O module LEDs
Use the fault LEDs to identify the faulted part.
NOTE:
The ports look different depending on whether they are for copper or optical connections. The image below shows
ports for copper cables.
Figure 50. Base enclosure I/O module LEDs
Table 4. Base enclosure I/O module LEDs
LED Location State Description
Port link Green or blue Link up
Off Link down
Power fault Green Power on
50 Base enclosure service procedures