Owners Manual
Table Of Contents
- Dell EMC PowerStore Installation and Service Guide for PowerStore 1000, 3000, 5000, 7000, and 9000 Models
- Contents
- Additional Resources
- Install a new base enclosure and optional expansion enclosure
- Install a new base enclosure
- Install a 25-drive expansion enclosure
- Summary of tasks for installing an expansion enclosure
- Verify shipping package contents
- Choose where to install the expansion enclosure
- Removing a filler panel
- Install the rails in the cabinet
- Install the expansion enclosure on the rails
- Installing drives
- Installing the front bezel
- Cable the base enclosure to the expansion enclosure
- Connect expansion enclosure power cables
- Add a 25-drive expansion enclosure
- Summary of tasks for adding an expansion enclosure
- Verify shipping package contents
- Choose where to install the expansion enclosure
- Removing a filler panel
- Install the rails in the cabinet
- Install the expansion enclosure on the rails
- Installing drives
- Installing the front bezel
- Connect expansion enclosure power cables
- Cable the base enclosure to the new expansion enclosure
- Base enclosure service procedures
- Replace a faulted drive in the base enclosure
- Add a new drive to the base enclosure
- Replace a power supply
- Replace an embedded module
- Replace a 4-port card
- Before you begin
- Identify a faulted 4-port card from PowerStore Manager
- Identify a faulted part from PowerStore Manager
- Embedded module LEDs
- Power down the node
- Remove an embedded module
- Remove a 4-port card
- Install a 4-port card
- Install an embedded module
- Power up the node
- Verify the operation of a new 4-port card
- Return a faulted part
- Replace an SFP
- Replace an I/O module
- Replace a fan module
- Before you begin
- Identify a faulted fan module from PowerStore Manager
- Power down the node
- Remove the node
- Remove the top cover from the node
- Remove the faulted fan module
- Install a new fan module
- Install the top cover on the node
- Install the node
- Power up the node
- Verify the operation of a replacement fan module
- Return a faulted part
- Replace a dual inline memory module (DIMM)
- Before you begin
- Identify a faulted DIMM from PowerStore Manager
- Power down the node
- Remove the node
- Remove the top cover from the node
- Remove the faulted dual inline memory module
- Install the dual inline memory module
- Install the top cover on the node
- Install the node
- Power up the node
- Verify the operation of a replacement DIMM
- Return a faulted part
- Replace an internal M.2 boot module
- Before you begin
- Identify a faulted internal M.2 boot module from PowerStore Manager
- Power down the node
- Remove the node
- Remove the top cover from the node
- Remove the faulted internal M.2 boot module
- Install the internal M.2 boot module
- Install the top cover on the node
- Install the node
- Power up the node
- Verify the operation of a replacement internal M.2 boot module
- Return a faulted part
- Replace an M.2 boot module adaptor
- Before you begin
- Identify a faulted M.2 boot module adaptor from PowerStore Manager
- Power down the node
- Remove the node
- Remove the top cover from the node
- Remove the faulted M.2 boot module adaptor
- Install the M.2 boot module adaptor
- Install the top cover on the node
- Install the node
- Power up the node
- Verify the operation of a replacement M.2 boot module adaptor
- Return a faulted part
- Replace a node
- Before you begin
- Identify a faulted node from PowerStore Manager
- Power down the node
- Remove the node
- Remove the top cover from the node
- Transfer parts from the faulted node to the replacement node
- Install the top cover on the node
- Install the node
- Power up the node
- Verify the operation of a replacement node
- Return a faulted part
- Expansion enclosure service procedures
- Safety precautions for handling replaceable units
- Power control procedures
- Power control procedure considerations
- Power control procedures preview
- Powering off procedures for PowerStore node
- Powering on procedures for PowerStore node
- Rebooting procedures for a PowerStore node
- Powering off procedures for PowerStore appliances
- Powering on procedures for PowerStore appliances
- Powering off procedures for PowerStore cluster
- Powering on procedures for PowerStore cluster
- Transferring the internal battery backup module
- Data collection
- Support Notifications
- Reinitialize the system
Figure 47. Locking the release lever
3. Connect each cable into the same port from which it was removed.
Power up the node
Power up the node as described in Power control procedures.
Verify the operation of a new 4-port card
Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance where you replaced the 4-port card.
3. On the Components card, under Rear View, expand BaseEnclosure.
4. Expand the node that includes the 4-port card, expand EmbeddedModule, and then select 4PortCard.
The status of the replacement 4-port card should read Healthy. If the status is still Faulted, wait a few minutes and
refresh PowerStore Manager. If the status does not change, ensure that the embedded module and 4-port card are correctly
seated, or contact your service provider.
Return a faulted part
About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
48
Base enclosure service procedures