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Probable Cause: Using the BOSS-S1 CLI, when you run the CLI commands using non-administrative user privileges, the
error No Adapter found is displayed.
Corrective
Action:
Use root/sudo administrator privilege while you run the CLI commands.
LC log displays fan unavailability error
Issue: LC log displays The BOSS-S1 device does not have a fan installed in it error
message.
Probable Cause: Currently there is no fan requirement for BOSS-S1, which might be required in future based on M.2
thermal requirement.
Corrective
Action:
No action required. This error message can be ignored.
Updating BOSS-S1 controller firmware using iDRAC or
LC fails
Issue: Updating firmware on a BOSS-S1 controller from versions A00 to A01 using iDRAC/LC fails.
Probable Cause: The systems management support is not enabled in the firmware version A00. iDRAC/LC update is
supported only on the firmware version A01 and later.
Corrective
Action:
Use UEFI, OS DUP, or BOSS -S1 CLI to update firmware.
Physical disk size not updated in iDRAC
Probable Cause:
When Collect System Inventory on Reboot (CSIOR) is disabled, iDRAC displays partial information about
BOSS-S1 components.
Corrective
Action:
Ensure that CSIOR is enabled in iDRAC for the server to collect the system inventory on reboot.
NOTE: Ensure that the BOSS-S1 controller firmware and iDRAC firmware are updated to the latest
version.
Physical disk/Virtual disk missing in iDRAC
Probable Cause:
When Collect System Inventory on Reboot (CSIOR) is disabled, iDRAC displays partial information about
BOSS-S1 components.
Corrective
Action:
Ensure that CSIOR is enabled in iDRAC for the server to collect the system inventory on reboot.
NOTE: Ensure that the BOSS-S1 controller firmware and iDRAC firmware are updated to the latest
version.
Back Ground Activity task progress in HII does not
report real-time status
Issue:
Back Ground Activity (BGA) task progress in HII does not report the real-time status of running tasks.
Probable Cause: This is an expected firmware behavior, and there is no functionality loss.
28 Troubleshooting