Dell PowerEdge R930 Owner's Manual Regulatory Model: E37S Series Regulatory Type: E37S001 August 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2015 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About the PowerEdge R930.......................................................................................... 8 Supported configurations for the PowerEdge R930 system....................................................................................8 Front panel ......................................................................................................................................................................... 10 Front panel features of the PowerEdge R930 system.
Options to install the operating system....................................................................................................................... 32 Methods to download firmware and drivers......................................................................................................... 32 Chapter 5: Pre-operating system management applications........................................................ 34 Options to manage the pre-operating system applications...............................
Installing the fan tray ................................................................................................................................................ 85 Cable management tray................................................................................................................................................... 87 Removing the cable management tray ..................................................................................................................
Power supply units.......................................................................................................................................................... 136 Hot spare feature.......................................................................................................................................................136 Removing an AC power supply unit.......................................................................................................................
Chapter 8: Using system diagnostics......................................................................................... 180 Dell Embedded System Diagnostics............................................................................................................................ 180 When to use the Embedded System Diagnostics.............................................................................................. 180 Running the Embedded System Diagnostics from Boot Manager.......................
1 About the PowerEdge R930 The Dell PowerEdge R930 is a rack server that supports up to four processors based on the Intel E7-8800/4800 v3 or v4 product family, eight memory risers with a capacity of 12 DIMMs per riser, and up to 24 hard drives/SSDs.
Figure 1.
Front panel The front panel provides access to the features available on the front of the server, such as the power button, NMI button, system identification tag, system identification button, and USB and VGA ports. The diagnostic LEDs or the LCD panel is prominently located on the front panel. The hot swappable hard drives are accessible from the front panel. Front panel features of the PowerEdge R930 system Figure 2. Front panel features of the PowerEdge R930 system 1. 3. 5. 7. 9. 11.
Table 1. Front panel features of the PowerEdge R930 system. (continued) Item Indicator, Button, or Connector 4 System identification button Icon Description NOTE: If the server stops responding during POST, press and hold the System ID button for more than five seconds to enter the BIOS progress mode. NOTE: To reset the iDRAC (if not disabled on the iDRAC setup page by pressing F2 during system boot), press and hold the System ID button for more than 15 seconds.
Figure 3. LCD panel features Table 2. LCD panel features Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: ● Press and hold the button to increase scrolling speed. ● Release the button to stop. NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling.
Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you to match an LCD message with an SEL entry.
Back panel features of the PowerEdge R930 system Figure 4. Back panel features of the PowerEdge R930 system 1. Power supply unit (PSU 3 and 4) 2. PCIe expansion card slots 3. Power supply unit (PSU 1 and 2) 4. Video connector 5. iDRAC Enterprise port 6. Ethernet port (4) 7. USB port (2) 8. Serial connector 9. System identification connector 10. System identification button Table 3.
Table 3. Back panel features of the PowerEdge R930 system (continued) Item Indicator, Button, or Connector Icon Description ● Two 100 Mbps/1 Gbps/10 Gbps and two SFP+/10 GbE T connectors ● Four SFP+/10 GbE T connectors 7 USB port (2) The USB ports are 4-pin, 2.0-compliant. These ports enable you to connect USB devices to the system. 8 Serial port Enables you to connect a serial device to the system. For more information, see the Technical specifications section.
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not turn on. Table 4. Hard drive indicator codes Drive-status indicator pattern Condition Flashes green twice per second Identifying drive or preparing for removal. Off Drive ready for insertion or removal. NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on.
Table 5. SSD LED indicator pattern (continued) State Name Slot/Device State Status LED (Green) Status LED (Amber) Device identify (blink) The device is identifying the On for 250 msec slot location or is indicating that the device has received a Off for 250 msec Prepare for Removal command from the host operating system. Off Device failed The host operating system no longer has access to the device because the device is not responding or has encountered a critical error condition.
Figure 8. AC PSU status indicator 1. AC PSU status indicator or handle Table 7. Redundant AC PSU status indicator Convention Power Indicator Pattern Condition A Green A valid power source is connected to the PSU and the PSU is operational. B Flashing green When the PSU firmware is being updated, the PSU handle flashes green. CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs will not function.
Table 7. Redundant AC PSU status indicator (continued) Convention Power Indicator Pattern Condition E Not lit Power is not connected. Internal dual SD module indicator codes The Internal Dual SD module (IDSDM) provides you with a redundant SD card solution. You can configure the IDSDM for storage or as the OS boot partition. The IDSDM card offers the following features: ● Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and provides redundancy.
2 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 9. Additional documentation resources for your system (continued) Task Document Location To identify the version of iDRAC available on your system, on the iDRAC web interface, click ? > About. For information about installing the www.dell.com/ operating system, see the operatingsystemmanuals operating system documentation. Managing your system For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
Table 9. Additional documentation resources for your system (continued) Task Document Location components, see the Error Code Lookup. Troubleshooting your For information about identifying system and troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide. 22 Documentation resources www.dell.
3 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • • • • • • • • • • • Chassis dimensions Chassis weight Processor specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications Chassis dimensions This section describes the physical dimensions of the system. Figure 10.
Table 10. Dimensions of the Dell PowerEdge R930 system X Xa Y Z (with bezel) Za (without bezel) Z (without bezel) Za (without bezel) Zb 482.4 mm (18.99 inches) 422 mm (16.61 inches) 172.6 mm (6.8 inches) 802.3 mm (31.58 inches) 35 mm (1.37 inches) 787.7 mm (31.01 inches) 20.4mm (0.80 inch) 767.3 mm (30.20 inches) Chassis weight This section describes the weight of the system. Table 11. Chassis weight System Maximum weight (with all hard drives/SSDs) PowerEdge R930 59 kg (130.
Table 13.
Table 15. Supported hard drive and SSD options for the PowerEdge R930 system (continued) Hard drive system Description This configuration supports: ● 6 Gbps and 12 Gbps I/O operations on SAS drives. ● 6 Gbps on SATA drives. Twenty four hard drive systems (SAS/SATA) Up to twenty four 2.5 inch, internal, hot-swappable SAS/SATA hard drives. This configuration supports: ● 6 Gbps and 12 Gbps I/O operations on SAS drives. ● 6 Gbps on SATA drives.
Table 16. USB specifications System Front panel Back panel Internal PowerEdge R930 Two 4-pin, USB 2.0-compliant port Two 4-pin, USB 2.0-compliant port One 4-pin, USB 2.0-compliant port NIC ports The PowerEdge R930 system supports four 10/100/1000 Mbps Network Interface Controller (NIC) ports on the back panel. Serial connector The serial connector connects a serial device to the system.
Table 18. Temperature specifications (continued) Temperature Specifications Continuous operation (for altitude less than 950 m or 3117 ft) 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. Maximum temperature gradient (operating and storage) 20°C/h (68°F/h) Table 19. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times.
Table 24. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: This condition applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor. NOTE: Air entering the data center must have MERV11 or MERV13 filtration.
Table 27. Expanded operating temperature specifications (continued) Expanded operating temperature Specifications Less than or equal to 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point. NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate down to –5°C or up to 45°C for a maximum of 1% of its annual operating hours. For temperatures between 40°C and 45°C, de-rate maximum allowable temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
4 Initial system setup and configuration Topics: • • • Setting up your system iDRAC configuration Options to install the operating system Setting up your system Complete the following steps to set up your system: 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation Placemat at Dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5.
Log in to iDRAC You can log in to iDRAC as: ● iDRAC user ● Microsoft Active Directory user ● Lightweight Directory Access Protocol (LDAP) user The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Downloading the drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Ensure that you clear the web browser cache before downloading the drivers and firmware. 1. Go to Dell.com/support/drivers. 2. In the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box, and then click Submit.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Viewing System Setup To view the System Setup screen, perform the following steps: 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
System Profile Settings on page 54 Miscellaneous Settings on page 55 iDRAC Settings utility on page 57 Device Settings on page 58 Related tasks Viewing System BIOS on page 36 Viewing System BIOS To view the System BIOS screen, perform the following steps: 1. Turn on, or restart your system. 2.
Related references System BIOS on page 35 Related tasks Viewing System BIOS on page 36 Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
Option Description NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu. Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default. Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure.
Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. 1. On the System Setup Main Menu screen, click System BIOS > Boot Settings. 2. Click Boot Option Settings > Boot Sequence. 3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. 4.
Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings(n = 1 to 4) Enables you to control the configuration of the PXE device.
Option Description ISCSI Device n (n Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device = 1 to 4) automatically. System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.
Option TPM Security Description NOTE: The TPM menu is available only when the TPM module is installed. Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements. TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click System Security. 5. On the System Security screen, click Secure Boot Custom Policy Settings.
Using your system password to secure your system If you have assigned a setup password, the system accepts your setup password as an alternate system password. 1. Turn on or reboot your system. 2. Type the system password and press Enter. When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password.
System Information You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version. Related references System Information details on page 45 System BIOS on page 35 Related tasks Viewing System Information on page 45 Viewing System Information To view the System Information screen, perform the following steps: 1. Turn on, or restart your system. 2.
Related references System Information on page 45 System Information details on page 45 Related tasks Viewing System Information on page 45 Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as memory testing and node interleaving.
Option Description System Memory Testing Specifies whether the memory tests are run during system boot. Options are Enabled and Disabled. This option is set to Disabled by default. Memory Operating Mode Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set to Optimizer Mode by default.
Related references Processor Settings on page 47 Processor Settings details on page 48 Processor Settings details The Processor Settings screen details are explained as follows: Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core.
Option Description Option Description Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Related references Processor Settings on page 47 Related tasks Viewing Processor Settings on page 47 SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.
Option Description Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by default. Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only for ATA and AHCI modes. Write Cache Enables or disables the command for Embedded SATA drives during POST. Port A Sets the drive type of the selected device.
Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. Related references System BIOS on page 35 Related tasks Integrated Devices details on page 51 Viewing Integrated Devices on page 51 Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: 1. Turn on, or restart your system. 2.
Option Description Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available for shared network access by the embedded management controller. The embedded NIC1 and NIC2 options are only available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and NIC2 option is mutually exclusive with the Integrated Network Card 1 option. Configure the Embedded NIC1 and NIC2 option by using the NIC management utilities of the system.
2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Serial Communication.
Related tasks Viewing Serial Communication on page 52 System Profile Settings You can use the System Profile Settings screen to enable specific system performance settings such as power management. Related references System BIOS on page 35 Related tasks System Profile Settings details on page 54 Viewing System Profile Settings on page 54 Viewing System Profile Settings To view the System Profile Settings screen, perform the following steps: 1. Turn on, or restart your system. 2.
Option Description Energy Efficient Turbo Enables or disables the Energy Efficient Turbo option. Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted to be within the turbo range based on workload. C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to Enabled by default. C States Enables or disables the processor to operate in all available power states.
Related tasks Miscellaneous Settings details on page 56 Viewing Miscellaneous Settings on page 56 Viewing Miscellaneous Settings To view the Miscellaneous Settings screen, perform the following steps: 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
Related references Miscellaneous Settings on page 55 Related tasks Viewing Miscellaneous Settings on page 56 iDRAC Settings utility The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC settings utility. NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
Device Settings Device Settings enables you to configure device parameters. Related references System BIOS on page 35 Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded system management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell EMC system embedded Unified Extensible Firmware Interface (UEFI) applications.
Related references Boot Manager on page 58 Boot Manager main menu on page 59 Boot Manager main menu Menu item Description Continue Normal Boot The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found. One-shot Boot Menu Enables you to access boot menu, where you can select a one-time boot device to boot from.
6 Installing and removing system components This section provides information about installing and removing the R930 components.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be populated always with either a component or with a blank. Before working inside your system Follow the safety guidelines listed in the Safety instructions section. 1. Turn off the system, including any attached peripherals. 2.
Front bezel (optional) The front bezel is attached to the front side of the system and prevents accidents while removing the hard drive or when pressing the reset or power button. The front bezel can also be locked for additional security. Removing the optional front bezel Follow the safety guidelines listed in the Safety instructions section. 1. Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. 2. Unlock the bezel by using the key. 3.
Figure 12. Installing the optional front bezel a. front bezel b. bezel lock Related references Safety instructions on page 60 System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system cover activates the intrusion switch. Removing the system cover 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Turn off the system, including any attached peripherals.
Figure 13. Removing the system cover a. latch release lock b. system cover c. system cover latch 1. Install the system cover. Related references Safety instructions on page 60 Before working inside your system on page 61 Related tasks Removing the optional front bezel on page 62 Installing the optional front bezel on page 62 Installing the system cover 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section.
Figure 14. Installing the system cover a. latch release lock b. system cover c. latch 1. 2. 3. 4. If removed, install the front bezel. Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Follow the procedure listed in the After working inside your system section. Inside the system CAUTION: Many repairs may only be done by a certified service technician.
Figure 15. Inside the system 1. 3. 5. 7. 9. 11. 13. left expansion card riser assembly right power supply bay cable management tray hard drive backplane control panel board release tab for hard drive backplane (2) left power distribution board 2. 4. 6. 8. 10. 12. 14.
● Two Scalable Memory Interconnect-2 (SMI-2) ports that help DIMMs to connect with the processor. ● Two Scalable Memory Buffers (SMB) that provide access to the DIMMs. NOTE: GT/s indicates memory bus speed in GigaTransfers per second. SMI-2 ports operate in two modes: ● Performance Mode (2:1) up to 3.2 GT/s for higher bandwidth ● Lock Step Mode (1:1) up to 1.
The following table shows the memory populations and operating frequencies for the supported configurations (Performance Mode (2:1)): Table 31. Memory population DIMM Type DIMMs Populated/ Channel (DPC) DIMM Size Operating Frequency (in MT/s) Maximum DIMM Rank/ Channel DDR4 2400 MT/s (1.
Mode-specific guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. Advanced Error Correction Code Advanced Error Correction Code (ECC) mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single DRAM chip failures during normal operation. The installation guidelines for memory modules are as follows: ● Memory modules must be identical in size, speed, and technology.
Fault Resilient Memory Fault Resilient Memory (FRM) mode operates with the parts of redundant system memory, leaving the rest of the system memory in non-mirror mode. It reduces the cost of memory mirroring by mirroring just the critical portion of memory versus mirroring the entire memory space. It provides additional flexibility to optimize cost, performance, or RAS by providing high degree of reliability to memory at lower cost than mirroring the entire system memory.
Table 34.
Figure 17. Removing the memory riser blank a. memory riser blank b. guide on the memory riser and fan cage (2) c. connector protective cap 1. Install the memory riser blank or memory riser. 2. Follow the procedure listed in the After working inside your system section.
Figure 18. Installing the memory riser blank a. memory riser blank b. guide on the memory riser and fan cage (2) c. connector protective cap Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 60 Related tasks Before working inside your system on page 61 After working inside your system on page 61 Removing a memory riser CAUTION: Many repairs may only be done by a certified service technician.
Figure 19. Removing the memory riser a. memory riser and fan cage b. memory riser handle c. handle lock 1. Install a memory riser or a memory riser blank. 2. Follow the procedure listed in the After working inside your system section.
CAUTION: Use the memory riser handle, while installing and removing the memory risers. Handling the memory riser without using the handle may cause injury. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. If installed, remove the memory riser blank and the protective cap on the memory riser connector. 1.
Removing memory modules from the memory riser CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 22. Removing a memory module a. memory module b. memory module socket c. memory module ejector (2) 1. If you are removing a memory module permanently, install a memory module blank. NOTE: The procedure for removing and installing a memory module blank is identical to removing and installing a memory module. 2. Install the memory riser. 3. Follow the procedure listed in the After working inside your system section.
2. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 3. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket. 4. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket.
Figure 24. Closing the memory riser a. memory riser b. flip out bracket (2) c. memory riser handle 1. Install the memory riser. 2. Follow the procedure listed in the After working inside your system section. 3. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory. 4. If the value is incorrect, one or more of the memory modules may not be installed properly.
a. Memory risers b. Cooling fans c. Memory riser blanks, if installed 1. Slide the cage handle lock in the direction of the arrow. 2. Holding the cage handle in the unlocked position and rear handle, lift the memory riser and fan cage away from the system. Figure 25. Removing the memory riser and fan cage 1. 3. 5. 7. cage handle lock memory riser and fan cage guide rail (2) chassis 2. cage handle 4. rear handle 6. guide on the chassis (2) 1. Install the memory riser and fan cage.
After working inside your system on page 61 Installing the memory riser and fan cage CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Related references Safety instructions on page 60 Related tasks Before working inside your system on page 61 Installing a memory riser on page 74 Installing a cooling fan on page 83 Installing a memory riser blank on page 72 After working inside your system on page 61 Cooling fans Your system supports six hot-swappable cooling fans that are mounted in a memory riser and fan cage. These fans provide cooling for the processors, expansion cards, and memory modules.
Figure 27. Removing a cooling fan a. cooling fan b. release tab (2) 1. Install the cooling fan. 2. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 60 Related tasks Before working inside your system on page 61 Installing a cooling fan on page 83 After working inside your system on page 61 Installing a cooling fan CAUTION: Many repairs may only be done by a certified service technician.
Figure 28. Installing a cooling fan a. cooling fan b. release tab (2) The release tabs click into place when the cooling fan is firmly seated. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 60 Related tasks Before working inside your system on page 61 After working inside your system on page 61 Removing the fan tray CAUTION: Many repairs may only be done by a certified service technician.
Figure 29. Removing the fan tray 1. tab on the fan tray (2) 3. captive screw (3) 5. connector on the system board 2. fan tray 4. slot on the memory riser guide 1. Install the fan tray. 2. Install the following: a. Memory riser and fan cage b. Memory risers c. Cooling fans d. Memory riser blanks, if installed 3. Follow the procedure listed in the After working inside your system section.
1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 1. Align the captive screws on the fan tray with the screw holes on the system board while lowering the fan tray into the system. NOTE: ● Ensure that the tabs on the fan tray are seated in the slots on the memory riser guide. ● Ensure that the connector on the fan tray engages with the connector on the system board. 2.
Cable management tray The cable management tray is located above the heat sinks. It is used to route and manage the cables connecting the storage and expansion cards to various connectors on the backplane. NOTE: Cable management tray also facilitates proper cooling of the system. It helps control airflow to the processors and the expansion cards on the risers, when the risers are installed. Removing the cable management tray CAUTION: Many repairs may only be done by a certified service technician.
Figure 32. Removing the cable management tray a. slots on the chassis (4) b. cable management tray hook (4) c. cable management tray 1. Install the following: a. Memory riser and fan cage b. Cooling fans c. Memory risers d. Memory riser blanks, if removed 2. Follow the procedure listed in the After working inside your system section.
Installing the cable management tray CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 34. Installing the cable management tray a. slots on the chassis (4) b. cable management tray hook (4) c. cable management tray 1. Install the following: a. Memory riser and fan cage b. Cooling fans c. Memory risers d. Memory riser blanks, if removed 2. Follow the procedure listed in the After working inside your system section.
Selecting the correct drive class enables the critical areas of quality, functionality, performance, and reliability to be optimized for the target implementation. NOTE: Do not mix Enterprise Class Drives with Entry Hard Drives. Choosing the right drive type depends on the usage pattern. Improper use of Entry Hard Drives (workload rating exceed 55 TB/ year) leads to significant risk and increase the drives failure rate.
Figure 35. Removing a 2.5-inch hard drive blank a. hard drive blank b. release button If removed, install the front bezel. Related references Safety instructions on page 60 Related tasks Removing the optional front bezel on page 62 Installing the optional front bezel on page 62 Installing a 2.5-inch hard drive blank 1. Follow the safety guidelines listed in the Safety instructions section. 2. If installed, remove the front bezel.
Removing a hot swappable hard drive carrier 1. Follow the safety guidelines listed in the Safety instructions section. 2. If installed, remove the front bezel. 3. Using the management software, prepare the hard drive for removal. For more information, see the documentation for the storage controller. If the hard drive is online, the green activity or fault indicator flashes when the hard drive is turned off. You can remove the hard drive when the hard drive indicators turn off.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system.
Removing a hot swappable hard drive from a hard drive carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 40. Installing a hard drive into a hard drive carrier a. screw (4) b. hard drive c. hard drive carrier Optical drive (optional) Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be categorized into two basic types: optical disc readers and optical disc writers. Removing the optical drive CAUTION: Many repairs may only be done by a certified service technician.
Figure 41. Removing the optical drive 1. optical drive connector 3. pull tab 5. ejector handle 2. cable 4. optical drive carrier 6. release latch 1. Install the optical drive. 2. Follow the procedure listed in the After working inside your system section.
Figure 42. Installing the optical drive 1. optical drive connector 3. pull tab 5. ejector handle 2. cable 4. optical drive carrier 1. Follow the procedure listed in the After working inside your system section.
1. Locate the USB port or USB memory key on the system board. To locate the USB port, see the System board jumpers and connectors section. 2. If installed, remove the USB memory key from the USB port. Figure 43. Removing the internal USB memory key a. USB memory key b. USB port 3. Insert the replacement USB memory key into the USB port. Figure 44. Installing the internal USB memory key a. USB memory key b. USB port 1. Follow the procedure listed in the After working inside your system section. 2.
Table 35.
Table 36.
5. Lift the blank away from the system. Figure 45. Removing the left or right expansion card riser blank 1. left riser blank 3. right riser blank 2. release tab on the PCI retention rocker 4. chassis 1. Install the left or right expansion card riser. 2. Follow the procedure listed in the After working inside your system section.
Figure 46. Installing the left or right expansion card riser blank 1. left riser blank 3. right riser blank 2. release tab on the PCI retention rocker 4. chassis 1. Follow the procedure listed in the After working inside your system section.
Figure 47. Removing the left or right expansion card riser 1. left expansion card riser 3. riser handle 5. guide pin 2. right expansion card riser 4. riser panel 6. riser guide on VR bracket 1. Install the expansion card into the expansion card riser. 2. Install the left or right expansion card riser. 3. Follow the procedure listed in the After working inside your system section.
1. Holding the expansion card riser by its sides, align the riser with the riser panel slot and the connector on the system board. 2. Insert the expansion card riser into the system. NOTE: Ensure that the riser edge slides into the riser guide on the system board. 3. Insert the riser edge connector into the PCIe connector on the system board until the riser is fully seated. Figure 48. Installing the left or right expansion card riser 1. left expansion card riser 3. riser handle 5. guide pin 2.
2. Follow the procedure listed in the Before working inside your system section. 3. Disconnect the cables connected to the expansion card. 4. Remove the expansion card riser. 1. Slide the expansion card latch. 2. Remove the expansion card from the expansion card riser. 3. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot, and insert the expansion card latch.
Figure 50. Removing the expansion card (full-length) from the left expansion card riser a. expansion card (full-length) b. expansion card latch c. expansion card riser Figure 51. Removing the expansion card from the right expansion card riser 1. expansion card riser 3. expansion card latch 2. expansion card connector on the riser 4. expansion card 1. Install an expansion card into the expansion card riser. 2. Install the expansion card riser. 3. Re-connect the cables to the expansion card.
4. Follow the procedure listed in the After working inside your system section.
Figure 52. Installing the expansion card (half-length) from the left expansion card riser a. expansion card (half-length) b. expansion card latch c.
Figure 53. Installing the expansion card (full-length) from the left expansion card riser a. expansion card (full-length) b. expansion card latch c. expansion card riser To enable the installation of full-length expansion card in expansion card risers, ensure the metal brackets are removed from the back of the memory cage and fan cage. See the illustration below for removing the metal brackets. Figure 54. Removing the metal brackets to install the full-length expansion cards a. memory riser and fan cage b.
c. right metal bracket Figure 55. Installing the expansion card from the right expansion card riser 1. expansion card riser 3. expansion card latch 1. 2. 3. 4. 2. expansion card connector on the riser 4. expansion card Install the expansion card riser. Connect the cables to the expansion card. Follow the procedure listed in the After working inside your system section. Install any device drivers required for the card as described in the documentation for the card.
1. 2. 3. 4. 5. 6. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Disconnect the cables connected to the Network Daughter Card (NDC) riser. If connected, disconnect all the cables connected to the left expansion card riser. If installed, remove the left expansion card riser. Locate the NDC riser (on PCIe slot 2). 1. Release the PCI retention rocker to unlock the NDC riser. 2.
Installing the Network Daughter Card riser CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. 2. 3. 4. 5.
Related tasks Before working inside your system on page 61 Removing the left or right expansion card riser on page 103 Installing the left or right expansion card riser on page 104 After working inside your system on page 61 Network daughter card The Network Daughter Card (NDC) contains the complete Network Interface Card (NIC) subsystem, it replaces the traditional LAN-on-Motherboard (LOM) design with the flexible new features, network types, speed and easy to upgrade from 1G to 10G LAN speeds.
Figure 58. Removing the NDC 1. captive screw (2) 3. screw hole (2) 5. NDC riser card 2. NDC 4. connector on the NDC riser card 1. Install the network daughter card. 2. Install the NDC riser. 3. Follow the procedure listed in the After working inside your system section.
2. Press the NDC at its edges to ensure that the connector on the NDC engages with the connector on the NDC riser card. 3. Tighten the captive screws to secure the NDC to the NDC riser card. Figure 59. Installing the NDC 1. captive screw (2) 3. screw hole (2) 5. NDC riser card 2. NDC 4. connector on the NDC riser card 1. Install the NDC riser. 2. Follow the procedure listed in the After working inside your system section.
The chassis intrusion switch is located on the Network Daughter Card (NDC) riser, connected to the NDC riser card. It is used to detect unauthorized access to the inside of the system. The intrusion is indicated on the Embedded Server Management (ESM) when the system cover is open. Removing the chassis intrusion switch CAUTION: Many repairs may only be done by a certified service technician.
Related tasks Before working inside your system on page 61 Removing the Network Daughter Card riser on page 111 Removing the network daughter card on page 114 Installing the chassis intrusion switch on page 118 After working inside your system on page 61 Installing the chassis intrusion switch CAUTION: Many repairs may only be done by a certified service technician.
Related tasks Before working inside your system on page 61 Installing the network daughter card on page 115 Installing the Network Daughter Card riser on page 113 After working inside your system on page 61 SD vFlash card (optional) An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent on-demand local storage and a custom deployment environment that enables automation of server configuration, scripts, and imaging.
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Reinstall the SD card(s) into the corresponding slots. Locate the SD card slot on the internal dual SD module, and press the card to release it from the slot. Figure 63. Removing an internal SD card 1. IDSDM 3. SD card 2 5. SD card slot 1 2. SD card 1 4. SD card slot 2 Follow the procedure listed in the After working inside your system section.
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-install the SD card(s) into the corresponding slots. 1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and insert the contact-pin end of the card into the slot. NOTE: The slot is keyed to ensure correct insertion of the card. 2. Press the card into the card slot to lock it into place. Figure 64. Installing an internal SD card 1. IDSDM 3. SD card 1 5. SD card slot 2 2.
3. If installed, remove the SD cards. NOTE: Temporarily label each SD card with its corresponding slot number before removal. Reinstall the SD cards into the corresponding slots. 1. Locate the Internal Dual SD Module (IDSDM) on the Network Daughter Card (NDC) riser card. 2. Holding the pull tab, lift the IDSDM out of the system. Figure 65. Removing the internal dual SD module (IDSDM) a. IDSDM b. pull tab c. IDSDM connector 1. Install the IDSDM. 2. If removed, install the SD cards. 3.
2. Align the IDSDM with the connector on the system board. 3. Push the IDSDM until it is firmly seated on the system board. Figure 66. Installing the optional internal dual SD module a. IDSDM b. pull tab c. connector 1. Install the SD cards. NOTE: Re-install the SD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in the After working inside your system section.
NOTE: If applicable, remove the other PCIe cards prior to removing the storage controller card. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. If installed, remove the left expansion card riser. Remove the Network Daughter Card (NDC) riser. NOTE: The storage controller card is located next to the power supply bay, under the clamp. 1. Press and open the clamp. 2.
Installing the integrated storage controller card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Related references Safety instructions on page 60 Before working inside your system on page 61 Related tasks Installing the Network Daughter Card riser on page 113 Installing the left or right expansion card riser on page 104 After working inside your system on page 61 Processors and heat sinks Use the following procedures when: ● Removing and installing a heat sink ● Installing an additional processor ● Replacing a processor NOTE: To ensure proper cooling, you must install a processor blank in any empty p
Figure 69. Removing the heat sink 1. heat sink 3. retention sockets (4) 2. retention screws (4) 4. processor shield 1. Install the heat sink. 2. Follow the procedure listed in the After working inside your system section.
2. Follow the procedure listed in the Before working inside your system section. 3. Keep the Phillips #2 screwdriver ready. 4. Remove the heat sink. WARNING: The processor is hot to touch for some time after the system has been powered down. Allow the processor to cool before removing it. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 1.
5. unlock icon Figure 71. Removing a processor 1. 3. 5. 7. close first socket-release lever processor processor shield socket 2. 4. 6. 8. pin-1 indicator of processor slot (4) open first socket-release lever socket keys (4) 1. Replace the processor(s). 2. Install the heat sink. 3. Follow the procedure listed in the After working inside your system section.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Keep the Phillips #2 screwdriver ready. If you are upgrading your system, download the latest system BIOS version from Dell.
Figure 72. Installing a processor 1. 3. 5. 7. socket-release lever 1 processor processor shield processor socket 2. 4. 6. 8. pin–1 corner of the processor slot (4) socket-release lever 2 tab (4) NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions. 1. 2. 3. 4. 5. Install the heat sink. If removed, reinstall the PCIe expansion card riser. If disconnected, reconnect the cables to the expansion card(s).
Installing a heat sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: This is a Field Replaceable Unit (FRU).
Figure 74. Installing the heat sink a. b. c. d. heat sink retention screw (4) retention screw slot (4) processor shield 1. Install the following: 2. 3. 4. 5. a. Fan tray b. Cable management tray c. Memory riser and fan cage d. Memory riser e. Cooling fans Install the cooling shroud. Follow the procedure listed in the After working inside your system section. While booting, press F2 to enter System Setup and verify that the processor information matches the new system configuration.
Figure 75. Removing the processor and heat sink blank 1. slot (2) 3. processor and heat sink blank 5. processor socket 2. tab (2) 4. release tab 1. Install the heat sink and processor or the heat sink processor blank 2. Install the following: a. Memory risers b. Cooling fans c. Memory riser and fan cage d. Cable management tray e. Fan tray 3. Follow the procedure listed in the After working inside your system section.
Installing a processor and heat sink blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Installing the cable management tray on page 89 Installing the memory riser and fan cage on page 81 Installing a cooling fan on page 83 Installing a memory riser on page 74 After working inside your system on page 61 Power supply units Your system supports up to four 750 W or four 1100 W AC power supply units (PSUs) that are connected to the system power distribution boards. NOTE: When two identical PSUs are installed, the PSU configuration can be set to redundant (1 + 1) mode.
2. Press the release latch and slide the PSU out of the chassis by using the PSU handle. Figure 77. Removing an AC PSU 1. release latch 3. PSU 5. PSU handle 2. PSU cable connector 4. power connector ● If applicable, install the AC PSU. ● If applicable, install the PSU blank.
NOTE: When installing, hot swapping, or hot-adding a new PSU, wait for 15 seconds for the system to recognize the PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU is discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the PSU is functioning properly. Figure 78. Installing an AC PSU 1. release latch 3. PSU 5. PSU handle 2. PSU cable connector 4.
Figure 79. Removing the PSU blank 1. tab at the bottom of PSU blank 3. tab on the PSU blank (2) 5. slot at the bottom of the chassis 2. PSU blank 4. slot on the chassis (2) Install the PSU or PSU blank.
Figure 80. Installing the PSU blank 1. tab at the bottom of PSU blank 3. tab on the PSU blank (2) 5. slot at the bottom of the chassis 2. PSU blank 4. slot on the chassis (2) Power distribution board Your system supports two Power Distribution Boards (PDBs) connected to the system board. PDBs are located on the left and right sides of the system and supports AC power supply for your system. Removing the power supply unit bay CAUTION: Many repairs may only be done by a certified service technician.
Figure 81. Removing the PSU bay 1. connector on the system board 3. left power supply bay 5. spring latch 2. PDB 4. right power supply bay 1. Install the PSU bay. 2. Install the following: a. AC PSU or power supply unit (PSU) blanks, if installed b. Expansion card risers, if installed c. Storage controller card for the left PSU bay 3. Follow the procedure listed in the After working inside your system section.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 1. Orient the power supply unit (PSU) bay to the side of the chassis. 2. Align the following: a.
Removing the power distribution board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. 2. 3. 4.
Related tasks Removing the left or right expansion card riser on page 103 Removing the integrated storage controller card on page 123 Removing an AC power supply unit on page 136 Removing the power supply unit blank on page 138 Removing the power supply unit bay on page 140 Installing the power distribution board on page 144 After working inside your system on page 61 Installing the power distribution board CAUTION: Many repairs may only be done by a certified service technician.
Related references Safety instructions on page 60 Before working inside your system on page 61 Related tasks Installing the power supply unit bay on page 141 Installing an AC power supply unit on page 137 Installing the power supply unit blank on page 139 Installing the integrated storage controller card on page 125 Installing the left or right expansion card riser on page 104 After working inside your system on page 61 System battery The system battery is used to power the real-time clock and storing the
Figure 86. Installing the system battery a. system battery b. system battery slot 1. 2. 3. 4. 5. Install the cooling shroud. Follow the procedure listed in the After working inside your system section. While booting, press F2 to enter System Setup and ensure the battery is operating properly. Enter the correct time and date in the System Setup Time and Date fields. Exit System Setup.
b. c. d. e. Memory risers Cooling fans Memory riser and fan cage SAS expander daughter card NOTE: Not applicable for the 2.5 inch (x4) SAS/SATA backplane configuration. 5. Disconnect the SAS/SATA/SSD data, signal, and power cables from the backplane and system board. 1. Push the release tabs in the direction of the arrow. 2. Lift the backplane away from the system until the hooks and slots on the backplane disengage from the hooks and slots on the chassis. Figure 87. Removing the 2.
Figure 88. Removing the 2.5 inch (x24) SAS/SATA backplane 1. backplane jumper connector for the expander daughter card 3. hard drive connector (24) 5. backplane power cable (2) 7. memory riser guide 9. backplane miscellaneous signal cable 11. backplane jumper connector 148 Installing and removing system components 2. release tab (2) 4. 6. 8. 10. 12.
Figure 89. Removing the 2.5 Inch (x24) SAS/SATA plus (x8) PCIe SSD backplane 1. 3. 5. 7. 9. 11. 13. primary PCIe SSD extender mini-SAS HD connector (4) secondary PCIe SSD extender mini-SAS HD connector (4) backplane hook (8) power connector on the system board (2) miscellaneous signal connector on the system board guide expander connector 2. 4. 6. 8. 10. 12.
Figure 90. Cabling—2.5 inch (x4) SAS/SATA backplane with PERC 9 1. SAS cable connector on the integrated storage controller 2. integrated storage controller card (PERC 9) card 3. system board 4. cable management tray 5. SAS connector on the backplane 6.
Figure 91. Cabling—2.5 inch (x24) SAS/SATA backplane with PERC 9 1. SAS (A and B) cable connector on the integrated storage controller card 3. system board 5. x24 hard drive backplane 7. backplane jumper cable connector on the expander daughter card 9. SAS A cable connector on the expander daughter card 11. backplane jumper cable connector on the backplane 2. integrated storage controller card (PERC 9) 4. cable management tray 6. SAS B cable connector on the expander daughter card 8.
Figure 92. Cabling—2.5 inch (x24) SAS/SATA plus (x8) PCIe SSD backplane (left and right side) 1. SAS (A&B) cable connector on the integrated storage controller card 3. system board 5. secondary PCIe SSD extender mini-SAS HD connector (A to D) 7. SAS B cable connector on the expander daughter card 9. SAS A cable connector on the expander daughter card 11. primary PCIe SSD extender mini-SAS HD connector (A to D) 152 Installing and removing system components 2. integrated storage controller card (PERC 9) 4.
Figure 93. Cabling— x24 backplane with dual PERC and dual SAS expander cards 1. SAS cable connector on the primary integrated storage controller card 3. integrated storage controller card (secondary card) 5. x24 hard drive backplane 7. primary daughter card SAS A connector 9. secondary daughter card SAS A connector 2. integrated storage controller card (primary card) 4. SAS cable connector on the secondary integrated storage controller card 6. primary daughter card SAS B connector 8.
Removing a memory riser on page 73 Removing a cooling fan on page 82 Removing the memory riser and fan cage on page 79 Removing the SAS expander daughter card on page 158 Installing the hard drive backplane on page 154 After working inside your system on page 61 Installing the hard drive backplane CAUTION: Many repairs may only be done by a certified service technician.
Figure 94. Installing the 2.5 inch (x4) SAS/SATA backplane 1. 3. 5. 7. SAS connector hard drive connector (4) guide power connector on the system board 2. 4. 6. 8.
Figure 95. Installing the 2.5 inch (x24) SAS/SATA backplane 1. backplane jumper connector for the expander daughter card 3. hard drive connector (24) 5. backplane power cable (2) 7. memory riser guide 9. backplane miscellaneous signal cable 11. backplane jumper connector 156 Installing and removing system components 2. release tab (2) 4. 6. 8. 10. 12.
Figure 96. Installing the 2.5 Inch (x24) SAS/SATA plus (x8) PCIe SSD backplane 1. 3. 5. 7. 9. 11. 13. 1. 2. 3. 4. primary PCIe SSD extender mini-SAS HD connector (4) secondary PCIe SSD extender mini-SAS HD connector (4) backplane hook (8) power connector on the system board (2) miscellaneous signal connector on the system board guide expander connector 2. 4. 6. 8. 10. 12.
Installing a cooling fan on page 83 Installing a memory riser on page 74 Installing a hot swappable hard drive carrier on page 93 Installing the optional front bezel on page 62 After working inside your system on page 61 SAS expander daughter card The systems storage uses SAS expander daughter card to facilitate: ● Transition of SAS technology from 6 Gbps to 12 Gbps ● Maximize the hard disk drive space ● Provide the configuration flexibility and cabling and signalling issues of the system The daughter card
Figure 97. Removing the SAS expander daughter card a. SAS expander daughter card b. release tab (2) 1. Install the SAS expander daughter card. 2. Reconnect the SAS cables connected to the SAS expander daughter card and hard drive backplane. 3. Follow the procedure listed in the After working inside your system section.
Figure 98. Installing the SAS expander daughter card a. SAS expander daughter card b. release tab (2) 1. Reconnect the SAS cables connected to the SAS expander daughter card and hard drive backplane. 2. Follow the procedure listed in the After working inside your system section.
Figure 99. Removing the control panel board 1. screw (2) 3. display module cable 5. control panel board 2. control panel connector cable 4. USB connector cable 6. standoff (2) 1. Install the control panel board. 2. Reconnect all the cables to the control panel board. 3. Follow the procedure listed in the After working inside your system section.
Figure 100. Installing the control panel board 1. screw (2) 3. display module cable 5. control panel board 2. control panel connector cable 4. USB connector cable 6. standoff (2) 1. Reconnect all the cables to the control panel board. 2. Follow the procedure listed in the After working inside your system section.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Disconnect the cables connected to the system board, SAS backplane, and control panel board. Remove the following: a. b. c. d. e. f. g. h. i. j. k. l. m. n.
Figure 101. Removing the system board 1. tabs on the system board (2) 3. release pin 5. memory riser guide 2. slots on the chassis 4. metal bracket 1. Install the system board. 2. Reconnect the cables to the system board, hard drive backplane, control panel board, and the optical drive cable. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the shimstock pieces. 3. Follow the procedure listed in the After working inside your system section.
Removing a heat sink on page 126 Removing a processor and heat sink blank on page 133 Removing a processor on page 127 Removing an AC power supply unit on page 136 Removing the power supply unit bay on page 140 Removing the power distribution board on page 143 Removing the Network Daughter Card riser on page 111 Removing the left or right expansion card riser on page 103 Removing an expansion card from expansion card risers on page 105 Removing the integrated storage controller card on page 123 Replacing th
Figure 102. Installing the system board 1. tabs on the system board (2) 3. release pin 5. memory riser guide 2. slots on the chassis 4. metal bracket 1. Install the following: a. Power supply unit bay (2) with power distribution board (2) b. Power supply units c. NDC riser d. Expansion card risers, expansion card, integrated storage controller e. Processors and heat sinks f. Processor blank and heat sink blank g. Fan tray h. Memory riser and fan cage i. Memory risers (8) j. Cooling fans (6) k.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the shimstock pieces. 3. Follow the procedure listed in the After working inside your system section. 4. Ensure that you perform the following steps: a. If the service tag is not backed up in the backup flash device, enter the system service tag manually. For more information, see the Entering the system Service Tag by using System Setup section. b. Update the BIOS and iDRAC versions. c.
Trusted Platform Module Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and secret RSA key burned in as it is produced, it can perform the platform authentication. NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certified service technicians.
7 Troubleshooting your system Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Troubleshooting the video subsystem NOTE: Ensure that the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled. NOTE: The VGA ports are not hot-pluggable. 1. Check the cable connections (power and display) to the monitor. 2. Check the video interface cabling from the system to the monitor. If the tests run successfully, the problem is not related to video hardware.
1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a known working cable, and turn on the system and the I/O serial device. If the problem is resolved, replace the interface cable with a known working cable. 3. Turn off the system and the I/O serial device, and swap the serial device with a compatible device. 4. Turn on the system and the I/O serial device. If the problem persists, see the Getting help section.
● ● ● ● ● ● ● ● ● ● ● Hard drive backplane USB memory key Hard drive tray Cooling shroud Expansion card risers (if installed) Expansion cards Cooling fan assembly (if installed) Cooling fan(s) Memory modules Processor(s) and heat sink(s) System board 4. Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3 except the expansion cards. 6. Install the system cover. 7. Turn on the system and attached peripherals.
If the tests fail, see Getting Help. Troubleshooting the system battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
● External airflow is not obstructed. ● A cooling fan is not removed or has not failed. ● The expansion card installation guidelines have been followed. Additional cooling can be added by one of the following methods: From the iDRAC web GUI: 1. Click Hardware > Fans > Setup. 2. From the Fan Speed Offset drop-down list, select the cooling level that is required or set the minimum fan speed to a custom value. From F2 System Setup: 1.
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 6. Remove the system cover. 7. Remove the memory risers. 8. Check the memory channels and ensure that they are populated correctly. 9. Reseat the memory modules in their sockets. 10. Install the memory risers. 11. Install the system cover. 12. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 13. Enter System Setup and check the system memory setting.
Troubleshooting a micro SD card NOTE: Certain micro SD cards have a physical write-protect power on the card. If the write-protect switch is turned on, the micro SD card is not writable. NOTE: IDSDM and vFlash slots are not hot-pluggable. 1. Enter System Setup, and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the system cover.
Troubleshooting a drive or SSD CAUTION: This troubleshooting procedure can erase data stored on the drive. Before you proceed, back up all files on the drive. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
If the tests fail, see the Getting help section. 14. For each expansion card you removed in step 10, perform the following steps: a. b. c. d. e. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Remove the system cover. Reinstall one of the expansion cards. Install the system cover. Run the appropriate diagnostic test. See the Using system diagnostics section. If the problem persists, see the Getting help section.
Related references Getting help on page 187 Using system diagnostics on page 180 Safety instructions on page 60 Related tasks Removing the system cover on page 63 Removing an expansion card from expansion card risers on page 105 Installing an expansion card into the expansion card risers on page 108 Installing the system cover on page 64 Troubleshooting processors CAUTION: Many repairs may only be done by a certified service technician.
8 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. Systemhealth Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
9 Jumpers and connectors Topics: • • • System board jumper settings System board connectors Disabling a forgotten password System board jumper settings For information about resetting the password jumper to disable a password, see Disabling a forgotten password on page 185. Table 37. System board jumper settings Jumper Setting PWRD_EN Description The password reset feature is enabled (pins 2–4). The password reset feature is disabled (pins 4–6).
System board connectors Figure 103. System board jumpers and connectors Table 38.
Table 38.
Table 39. Expander daughter card board jumpers and connectors (unified mode) (continued) Item Connector Description 5 J_SAS_B1 SAS B1 connector 6 J_SAS_A1 SAS A1 connector Figure 105. Expander daughter card board jumpers and connectors (performance mode) Table 40.
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the system disables the new password(s) the next time it boots. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 6. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 7. Remove the system cover. 8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6. 9. Install the system cover.
10 Getting help Topics: • • • Contacting Dell EMC Documentation feedback Accessing system information by using QRL Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area.
Quick Resource Locator (QRL) Figure 106.
