Install Guide

In the Prerequisite Checker screen, I get the following message. What can
I do to resolve this problem?
An error occurred while attempting to execute a Visual Basic Script. Please confirm that
Visual Basic files are installed correctly.
This error occurs when the prerequisite checker calls the systems management script, vbstest.vbs (a Visual Basic script), to
verify the installation environment, and the script fails. The possible causes are:
● Incorrect Internet Explorer Security Settings.
Ensure that Tools > Internet Options > Security > Custom level > Scripting > Active scripting is set to Enable.
Ensure that Tools > Internet Options > Security > Custom level > Scripting > Scripting of Java applets is
set to Enable.
● Windows Scripting Host (WSH) has disabled the running of VBS scripts. WSH is installed during operating system
installation, by default. On Windows 2003, WSH can be configured to prevent the running of scripts with a .VBS extension.
1. Right-click My Computer on the desktop and click Open > Tools > Folder Options > File Types.
2. Look for the VBS file extension and ensure that File Types is set to VBScript Script File.
3. If not, click Change and choose Microsoft Windows Based Script Host as the application that gets invoked to run the
script.
● WSH is the wrong version, corrupted, or not installed. WSH is installed during operating system installation, by default.
Download WSH from msdn.microsoft.com.
Is the time shown during installation or uninstallation by Windows Installer
Services accurate?
No. During installation or uninstallation, the Windows Installer Service may display the time remaining for the current task to
complete. This is only an approximation by the Windows Installer Engine based on varying factors.
Can I launch my installation without running the prerequisite checker?
How do I do that?
Yes, you can. For example, you can run the MSI of the managed system software, directly from srvadmin\windows
\SystemsManagementx64. In general, it is not a good idea to bypass the prerequisite checker as there could be important
information that you would not know otherwise.
How do I know what version of systems management software is installed
on the system?
Navigate to the Windows Control Panel and double-click Add/Remove Programs and select systems management
software. Select the link for support information.
Where can I see the Server Administrator features that are currently
installed on my system?
Navigate to the Windows Control Panel and double-click Add/Remove Programs to view the Server Administrator features
that are currently installed.
Frequently Asked Questions
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