Release Notes

• On the Microsoft Windows 2008 SP2 SBS operating system, the listener creation link on the Prerequisite checker screen does not

work. See the Dell EMC Server Administrator Installation Guide for creating the HTTPS listener using the winrm command line utility.

(332601)

Known Issues and Workarounds

The following subsections list the currently known issues.

Known Issues on Microsoft Windows operating systems

Issue description: On Microsoft Windows operating system, SNMP walk stops working in a 32-bit to 64-bit upgrade installation.

Issue description: SNMP MIB walk does not display any information in an upgrade from 32-bit to 64-bit version of OpenManage 9.1.

Resolution: To resolve the issue, add this registry entry to the windows registry and restart OS SNMP service

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents]

"SysMgmtDataEngine"="SOFTWARE<\\Dell Computer Corporation\\OpenManage\\DataEngine\\SNMP Agent\

\CurrentVersion>".

Issue description: (JIT-80450) On Microsoft Windows operating system, in an upgrade from 32-bit to 64-bit, if SysMgmtx64.msi is

directly double-clicked and launched, upgrade will fail with a rollback.

Resolution: To avoid the failure, use setup.exe or run SysMgmtx64.msi with elevated rights (run as Administrator).

Issue description: If the uninstall operation is aborted, some of the Server Administrator component tree objects may not appear.

Resolution: To resolve this issue, Server Administrator installation must be repaired. Go to Start > Settings > Control panel > Add

Remove Programs. Select Repair on the Server Administrator installation.

Issue description: If the OpenManage 9.1 upgrade installation from 32-bit to 64-bit fails, perform the following steps:

1. Run the OMCleanup.exe from the OMDVD to clean the residual Server Administrator installation files from the system.

2. Install Server Administrator again.

NOTE:

The saved preferences and certificates from the previous installation will be stored in C:\ProgramData\Dell

\ServerAdministrator folder.

3. Copy the contents of the folder to the current successful installation folder and restart the webserver. All the preferences and

certificate will be restored.

Issue description: Server Administrator launch using the desktop icon fails in a remote desktop session. (BITS053605/JIT-95549)

When Server Administrator is deployed to a system with an active remote desktop session, launching Server Administrator in that session

fails with the error message: The program cannot start because libxml2.dll is missing from your computer or The program cannot

start because omacs64.dll is missing from your computer. To fix this issue, reinstall the program.

Resolution: To resolve this issue:

• Log off from the remote session and login again. (or)

• Perform the following steps in the same remote session:

1. Right-click My Computer.

2. Go to the Advanced tab.

3. Click Environment Variables.

The Environment Variables pop-up screen is displayed.

4. Click OK and exit from the screen.

Issue description: Configure HTTPS Listener link page does not time out. (498330). If you click the Configure HTTPS listener link in the

Prerequisite page, the page does not time out.

Resolution: To resolve this issue, close and reopen the page.

Issue description: Browser secure site warning message. (134991). When launching the Server Administrator Installation Guide from the

Prerequisite checker, a Windows message is displayed indicating that the page is blocked due to enhanced security configuration.

Resolution: Add this site to the Trusted Sites list, or minimize the security settings. Versions Affected: 8.3.0 and earlier.

Issue description: MSI reference counts affected for Intel SNMP agent install. MSI reference counting takes effect if you install the Intel

SNMP agent using the Intel MSI. Installs the Intel SNMP agent again using the Server Administrator installer.

Dell EMC OpenManage Installation and Management Release Notes Version 9.2.1