Users Guide

Health and Connection Status

The health and connection status of a device can also be displayed on the map. To overlay the pin with the health or

connection status of the device, move the mouse pointer over the Overlays menu at the top-right of the map, and click

Health or Connectivity. The health or connection status is indicated by the color and the icon displayed within the pin.

The following table provides information about the health status and pin overlay:

Pin Color Icon Health Status

Red Critical

Yellow Warning

Green Normal

Gray Unknown

The following table provides information about the connection status and pin overlay:

Pin Color Icon Connection Status

Blue On

Grey Off

Related Links

Using Map View

Multiple Devices at the Same Location

It is possible for two or more licensed devices to be placed at an identical location. These devices are displayed as a

multi-pin group on the map. If the devices are in a very close proximity on the map and the map is zoomed out, the pins

are displayed together as a multi-pin group. To view the count and the name of the devices in a multi-pin group, move

the mouse pointer over the multi-pin group. Double-click or right-click a multi-pin group and then select Details, to open

the Devices at this location window that lists the devices available at the location. On the Devices at this location

window, you can:

• Double-click a device to display only that device on the map.

• Right-click a device to view standard options for the devices, such as Referesh Inventory, Application Launch,

and so on, and other map-specific options such as Edit Location Details, and so on.

NOTE: Only licensed devices can be placed on the map. Device groups cannot be placed on the map.