Owner's Manual

Using Dell Online Diagnostics 19
3
Using Dell Online Diagnostics
You can access Dell Online Diagnostics in two ways: from a graphical
user interface (GUI) and from a command line interface (CLI). This section
describes both the interfaces.
Using the GUI
When you launch Online Diagnostics in the GUI mode, the splash
screen appears indicating the progress of device-discovery, until enumeration
is complete. The splash screen also provides important information related to
running Online Diagnostics. Discovery or enumeration of the devices occurs
only when the application is launched. If your system hardware has changed,
restart the application to re-enumerate the devices on your system.
CAUTION: Connecting or removing a USB or a CD/DVD device from
a Red Hat Enterprise Linux or SUSE Linux Enterprise Server while the enumeration
is in progress may cause the system to hang.
NOTE: If the system fails to discover USB controllers, ensure that the USB
Controllers are enabled in the BIOS and USB Controller support is set to
ON with BIOS support in the BIOS Setup menu.
NOTE: GUI mode is not supported on VMware ESX. Only CLI mode is supported.
Menu Options
The File menu provides the following options:
• Exit: Use this option to exit the application.
•
Save Configuration: Use this option to save the configuration details of
the devices detected by Online Diagnostics. The configuration details are
saved to
config.html , which is contained in an archive file. You can specify
any name for this archive file, for example,
config.zip . This option is
available only when Online Diagnostics is not running any tests. If you
have any system or device problems, you can save the configuration details
in the
config.zip file and provide the file when contacting technical support.