User's Manual
Table Of Contents
- Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 User’s Guide
- Overview
- Features
- Physical Disk Power Management
- Types Of Virtual Disk Initialization
- Consistency Checks
- Disk Roaming
- FastPath
- Virtual Disk Migration
- Virtual Disk Write Cache Policies
- Virtual Disk Read Cache Policies
- Reconfiguration Of Virtual Disks
- Fault Tolerance
- The SMART Feature
- Patrol Read
- Redundant Path Support (For PERC H810 Only)
- Physical Disk Failure Detection
- Using Persistent Hot Spare Slots
- Physical Disk Hot Swapping
- Using Replace Member And Revertible Hot Spares
- Controller Cache Preservation
- Battery Transparent Learn Cycle
- Deploying The PERC Card
- Driver Installation
- Pre-Installation Requirements For Windows Driver Installation
- Creating The Device Driver Media For Windows Driver Installation
- Downloading Drivers From The Dell Systems Service And Diagnostic Tools Media For Windows
- Downloading Drivers From The Dell Support Website For Windows
- Installing Driver During a Windows Server 2008/2008 R2 Installation
- Installing Windows Server 2008/2008 R2 For A New RAID Controller
- Updating Existing Windows Server 2008 Or Windows Server 2008 R2
- Updating The Linux Driver
- Management Applications For PERC Cards
- Dell OpenManage Storage Management
- BIOS Configuration Utility
- Virtual Disk Management
- Creating Virtual Disks
- Selecting Virtual Disk Parameters
- Converting Physical Disk To RAID Capable For PERC H310
- Converting Physical Disk To Non-RAID For PERC H310
- Initializing Virtual Disks
- Checking Data Consistency
- Running A Data Consistency Check
- Importing Or Clearing Foreign Configurations Using The VD Mgmt Menu
- Importing Or Clearing Foreign Configurations Using The Foreign Configuration View Screen
- Break Mirror
- Managing Preserved Cache
- Managing Dedicated Hot Spares
- Deleting Virtual Disks
- Deleting Disk Groups
- Clearing The Configuration
- BIOS Configuration Utility Menu Options
- Physical Disk Management
- Controller Management
- UEFI RAID Configuration Utility
- CacheCade
- Security Key And RAID Management
- Troubleshooting
- BIOS Error Messages
- Discovery Error Message
- Extra Enclosure Error Message
- Cache Data Lost Error Message
- Missing Disks In Virtual Disk Error Message
- Previous Configuration Of Disks Removed Error Message
- Missing Virtual Disks Error Message
- Dirty Cache Data Error Message
- BIOS Disabled Error Message
- Drive Configuration Changes Error Message
- Adapter At Baseport Not Responding Error Message
- Offline Or Missing Virtual Drives With Preserved Cache Error Message
- Virtual Disks Offline Error Message
- Virtual Disks Degraded Error Message
- Virtual Disks Partially Degraded Error Message
- Memory Or Battery Problem Error Message
- Firmware Fault State Error Message
- Foreign Configuration Found Error Message
- Foreign Configuration Not Found In
Error Message - Previous Configuration Cleared Or Missing Error Message
- Invalid SAS Topology Detected Error Message
- Multibit ECC Errors Detected Error Messages
- Configured Disks Removed Or Not Accessible Error Message
- Battery Discharged Or Disconnected Error Message
- Degraded State Of Virtual Disks
- Memory Errors
- Preserved Cache State
- General Issues
- Physical Disk Issues
- Physical Disk In Failed State
- Unable to Rebuild A Fault Tolerant Virtual Disk
- Fatal Error Or Data Corruption Reported
- Physical Disk Displayed As Blocked
- Multiple Disks Become Inaccessible
- Rebuilding A Failed Physical Disk
- Virtual Disk Fails During Rebuild Using A Global Hot Spare
- Virtual Disk Fails During Rebuild Using A Dedicated Hot Spare
- Physical Disk Fails During Reconstruction On Redundant Virtual Disk
- Virtual Disk Fails Rebuild Using A Dedicated Hot Spare
- Physical Disk Takes A Long Time To Rebuild
- SMART Errors
- Replace Member Errors
- Linux Operating System Errors
- Disk Carrier LED Indicators
- BIOS Error Messages
- Appendix: RAID Description
Virtual Disks Partially Degraded Error Message
Error Message:
x Virtual Disk(s) Partially Degraded, where x is the number of
virtual disks partially degraded.
Probable Cause: This message is displayed when the BIOS detects a single disk failure in a RAID 6 or RAID 60
configuration.
Corrective
Action:
You must check why the member disk is not present to correct the problem. The BIOS does not
take any action.
Memory Or Battery Problem Error Message
Error Message:
Memory/Battery problems were detected. The adapter has
recovered, but cached data was lost. Press any key to continue
Probable Cause: The message occurs under the following conditions:
• The adapter detects data in the controller cache that has not yet been written to the
disk subsystem.
• The controller detects an Error-Correcting Code (ECC) error while performing its cache
checking routine during initialization.
• The controller discards the cache rather than sending it to the disk subsystem because
the data integrity cannot be guaranteed.
• The battery may be under charged.
Corrective
Action:
Allow the battery to charge fully to resolve this problem. If the problem persists, the battery or
controller memory may be faulty. Contact Dell Technical Support.
Firmware Fault State Error Message
Error Message: Firmware is in Fault State.
Corrective
Action:
Contact Dell Technical Support.
Foreign Configuration Found Error Message
Error Message:
Foreign configuration(s) found on adapter. Press any key to
continue, or ’C’ to load the configuration utility or ’F’ to
import foreign configuration(s) and continue.
Probable Cause: When a controller firmware detects a physical disk with existing foreign metadata, it flags the
physical disk as
foreign
and generates an alert indicating that a foreign disk was detected.
Corrective
Action:
Press <F> at this prompt to import the configuration (if all member disks of the virtual disk are
present) without loading the BIOS Configuration Utility (<Ctrl> <R>). Or press <C> to enter the
BIOS Configuration Utility (<Ctrl> <R>) and either import or clear the foreign configuration.
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