User's Manual

152 Monitoring and Alerting
Event Console Web Part
The Event Console Web part on the Resource Manager displays all alerts
specific to this device. All alerts received from the monitor solution
contribute to the overall health for this device. For more information on
Event Console, see the Online Help.
Connection State Monitoring
The Connection state is part of health monitoring and affects the device roll-
up health. If the connection is lost, the device roll-up health is displayed as
critical.
When a device is in Disconnect or Connection lost state, the Notification
Server cannot communicate with the device and this state includes the
following:
Physical power loss
Network connectivity loss
Protocol stops responding
Agent stops responding
When troubleshooting a non-communicating device, consider the preceding
possibilities.
Point to Note
Dell Management Console uses the same protocols to discover and monitor
a device. For example, if you use a custom connection profile, which does
not include SNMP, the
Resource Manager
and
Performance Viewer
will not
display performance metrics and some health metrics, such
as:
Device Agent Health – OpenManage Storage Management
Device Agent Health – Dell Remote Access Controller IB (In Band)
book.book Page 152 Monday, August 8, 2011 9:23 AM