book.book Page 1 Monday, August 8, 2011 9:23 AM Dell Management Console Version 2.0.
book.book Page 2 Monday, August 8, 2011 9:23 AM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ____________________ Information in this document is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
book.book Page 3 Monday, August 8, 2011 9:23 AM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . What’s New in This Release. . . . . . . . . . . . . . . 13 . . . 14 . . . . 16 Planning to Configure the Dell Management Console . . . . . . . . . . . . . 18 Other Documents You May Need . . . . . . . . . . . . 20 Getting Started With Dell Management Console . Planning Your Dell Management Console Installation . . . . . . . . . . . . . . . . .
book.book Page 4 Monday, August 8, 2011 9:23 AM Enabling HTTPS . . . . . . . . . . . . . . . . . . . . . 29 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 30 Performance Tuning 3 . . . . . . . . . . . . . . . . . . . Migrating the Dell OpenManage IT Assistant Discovery Settings . . . . . . . 31 . . . . . . . 31 . . . . . . . . 32 . . . . . . . . . . 32 . . . . . . . . . . . . . . . . . 32 Importing IT Assistant Discovery Settings The Database Migration User Interface .
book.book Page 5 Monday, August 8, 2011 9:23 AM 5 Dell Management Console User Interface . . . . . . . . . . . Console Modes . . . . . . . . . . 51 . . . . . . . . . . . . . . . . . . . . . 52 Home Menu—Dell Management Console Portal Page for Basic Console. . . . . . . . . . . . . . 54 Home Menu—Dell Management Console Portal Page for Standard Console . . . . . . . . . . . . 55 . . . . . . . . . . . 56 Toggling Between Console Modes Modifying the Dell Management Console Portal Page .
book.book Page 6 Monday, August 8, 2011 9:23 AM Viewing Discovered Devices . Point to Note . . . . . . . . . . . 74 . . . . . . . . . . . . . . . . . . . . 76 Resource Manager Discovery Logs . . . . . . . . . . . . . . . . . 76 . . . . . . . . . . . . . . . . . . . 78 Discovery Performance . . . . . . . . . . . . . . . 78 Alert-initiated Discovery . . . . . . . . . . . . . . 79 Troubleshooting Discovery . . . . . . . . . . . . .
book.book Page 7 Monday, August 8, 2011 9:23 AM Pushing Altiris Agent to Managed Nodes Deleting Server Administrator Package from Management Station . . . . . . . . . . . . . . . . 90 . . . . . . . . . . 90 . . . . . . . . . . . . . . 92 Creating an Agent Deploy Task . Viewing the Task Details Changing Default Location of the Software Library . . . . . . . . . . 8 . . . . . . . . 93 Managing Jobs and Tasks . . . . . . . . . . . . 95 The Jobs and Tasks User Interface . . . . . . . . . .
book.book Page 8 Monday, August 8, 2011 9:23 AM Knowing Your Hardware Configuration Task User Interface . . . . . . . . . . . . . . . . . . . . . 117 Creating a Hardware Configuration Task . . . . . 117 . . . . . . . . . . . . . . . . . 119 10 Power Monitoring Dependencies for Power Monitoring Metrics for Power Monitoring . . . . . . . . . . 121 . . . . . . . . . . . . 122 . . . . . . . 123 . . . . . . . . . . . . .
book.book Page 9 Monday, August 8, 2011 9:23 AM Installing Systat for Linux Performance Monitoring . . . . . . . . . . . 135 Metrics for Performance . . . . . . . . . . . . . . 136 Threshold Values for Performance Monitoring . . . . . . . . . . . . . . 140 . . . . . . . . . . . . . . . 141 Enabling Monitor Policies . Changing a Poll Setting . . . . . . . . . . . . . . . 142 Adding a Task to a Rule . . . . . . . . . . . . . . . 142 . . . . . . . . . . . . . . . . . . .
book.book Page 10 Monday, August 8, 2011 9:23 AM Configuring SMTP Server . . . . . . . . . . . . . Creating Health Monitor E-mail Task . . . . . . . Scheduling Health Monitor E-mail Tasks . 159 . . . . 160 12 Dell Patch Management Solution . . . . . 161 About the Dell Patch Management Solution . . . . . 162 . . . . . . . 163 Prerequisites for Altiris Agent Enabled Patch Management . . . . . . . . . . . Prerequisites for Lifecycle Controller Enabled Patch Management . . . . . . . . . .
book.book Page 11 Monday, August 8, 2011 9:23 AM Compliance Assessment Task . . . . . . . . . . . . . 175 . . . . . . . . . . . . . 176 Manage Dell Hardware Updates Staging and Distributing DUPs Stage and Distribute Wizard Rollout Jobs . . . . . . . . . . . . 177 . . . . . . . . . . . . . . . . . . . . . . . 179 Creating a Rollout Job 180 . . . . . . . . . . Lifecycle Controller Enabled Rollout Job . Rollback Report 179 . . . . . . . . . . . . . . . Viewing Status of Rollout Jobs . . . .
book.book Page 12 Monday, August 8, 2011 9:23 AM Viewing Reports . . . . . . . . . . . . . . . . . . . . 189 Metrics Reports . . . . . . . . . . . . . . . . . . . . 190 Viewing Group Metric Reports . . . . . . . . . . . . Configuring Reports—Custom Target Group A Virtualization . . . . . 191 . . . . . . . . . . . . . . . . . . . . . 193 Supported Virtualization Operating Systems . . . . . . . . . 193 193 Host-Virtual Machine Association Inventory . . . . . . . . 194 . . . . . . . . . .
book.book Page 13 Monday, August 8, 2011 9:23 AM 1 Introduction Dell Management Console is a one-to-many systems management application that provides enhanced discovery, inventory, monitoring, patch updates, and reporting features. Dell Management Console is a Web-based graphical user interface (GUI) with a scalable, modular console for basic hardware management as well as advanced functions, such as asset management, enhanced security, and compliance.
book.book Page 14 Monday, August 8, 2011 9:23 AM Management Console. With Basic Console, you can use these features— Configuration, switch to Standard Console, Dell Management Console Portal, Discovery and Inventory, Events and Alerts, All Devices, and Help. • Launch the warranty support site and view the current warranty information. • Get warranty report with information on the server model number and the system shipped date. • Get the inventory information provided by LifeCycle Controller 1.4.
book.book Page 15 Monday, August 8, 2011 9:23 AM 2 Install Dell Management Console — You can install Dell Management Console using the Dell Management Console DVD or from the Dell website at dell.com/openmanage. For more information on installing the Dell Management Console, see "Installing, Uninstalling, and Upgrading Dell Management Console" on page 23.
book.book Page 16 Monday, August 8, 2011 9:23 AM g Management Information Base (MIB) — If your network has non-Dell devices, import the appropriate MIBs to recognize the traps received from those devices. For more information, see "Importing MIBs" on page 83. h Performance and health monitoring — Monitor real-time health and performance of network devices. i Patch management — Deploy updates to a single system or a group of systems at a time using the Altiris Agent or LC enabled patch updates.
book.book Page 17 Monday, August 8, 2011 9:23 AM • Microsoft SQL Express 2008, SQL Express 2005, SQL Server 2005 SP1, SQL Server 2005 SP2, SQL Server 2005 SP3, SQL Server 2008 SP1, or SQL Server 2008 R2 • (Recommended) A remote database, 8 or more processor cores, and at least 8 GB memory available for larger environments • Windows Internet Explorer version 7.0 or 8.0 (32-bit only) For more information, see DellTechCenter.com.
book.book Page 18 Monday, August 8, 2011 9:23 AM I have a multi-tiered network with management systems in various parts of the world. How would that affect the way I install Dell Management Console? Having management stations in different parts of the world affects the way you install Dell Management Console. For more information, see the Symantec documentation on tiered infrastructure. Symantec documents are available in the Help Documentation Library.
book.book Page 19 Monday, August 8, 2011 9:23 AM Table 1-1.
book.book Page 20 Monday, August 8, 2011 9:23 AM How can I enable my managed devices so I can manage them using Dell Management Console? For Dell PowerEdge systems using the SNMP and WMI protocols, the Dell OpenManage Server Administrator should be installed on the managed system to get the most manageability. You can manage other non-server devices if protocols and credentials have been correctly set up in Dell Management Console.
book.book Page 21 Monday, August 8, 2011 9:23 AM Symantec Management Platform 7.1 Security Model 33271 The Symantec Management Platform 7.1 security model has these features: • Symantec Role is now a Symantec Management Platform Internal entity. (No Windows User Group created). • Symantec User is Symantec Management Platform internal entity. • Symantec Role can contain other Symantec Roles and Symantec Users.
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book.book Page 23 Monday, August 8, 2011 9:23 AM Installing, Uninstalling, and Upgrading Dell Management Console 2 Dell Management Console uses the Symantec modular architecture to provide you with solutions that best fit your needs. The Dell Management Console is built on the Symantec infrastructure and leverages its key technologies for completing tasks, software deployment, and discovery and inventory of devices on the network.
book.book Page 24 Monday, August 8, 2011 9:23 AM Install Readiness Prerequisites • Microsoft Windows Server 2008 R2 (64-bit) • Microsoft ASP .NET framework • Microsoft Silverlight 3.0 • Microsoft SQL Express 2008, SQL Express 2005, SQL Server 2005, SQL Server 2008 SP1, or SQL Server 2008 R2 • At least 15 GB of free disk space. 20 GB of free disk space is recommended. • Internet Information Services 7.0 or lower • Microsoft Internet Explorer version 8.
book.book Page 25 Monday, August 8, 2011 9:23 AM • An error message is displayed when running the Discovery task, if Dell Management Console is installed without forcing SSL, and the altiris agents using SSL mode. To resolve, configure Dell Management Console and Altiris Agents to work in SSL mode, refer section Configuring Notification Server to use SSL knowledge base content in the secure web page kb.altiris.com. • If you are migrating databases from Dell Management Console versions 1.1 or 1.1.
book.book Page 26 Monday, August 8, 2011 9:23 AM 3 Click Next. 4 Accept the End User License Agreement and click Next. 5 In the Destination Folder dialog box, browse to a folder where you want to install Dell Management Console and click Begin Install. 6 When the installation is complete, select Automatically launch Symantec Installation Manager, and then click Finish. The Symantec Installation Manager (SIM) launches automatically.
book.book Page 27 Monday, August 8, 2011 9:23 AM 11 If some dependencies are missing, install the requirements online using the link provided. NOTE: Check the install readiness for the .Net certificate and the SQL Maximum Memory configuration. Click Check install readiness again and click Next. 12 On the Dell Management Console Configuration dialog box, enter the local administrator credentials. If you have configured e-mail information, you can verify the configuration by sending a test e-mail.
book.book Page 28 Monday, August 8, 2011 9:23 AM Points to Note After Installation • After installing the Dell Management Console, if you want to change the operating system and Symantec Management Console passwords, always change the Symantec Management Console password before changing the operating system password.
book.book Page 29 Monday, August 8, 2011 9:23 AM 3 Navigate through the install wizard until the Install Products dialog box is displayed. 4 Select the Dell Management Console option and click Uninstall. The Dell Management Console is uninstalled. NOTE: When you uninstall Dell Management Console, the Dell Management Console database is not uninstalled. Upgrading to the Latest Version of Dell Management Console You cannot upgrade to this version from the earlier version of Dell Management Console.
book.book Page 30 Monday, August 8, 2011 9:23 AM 7 In the right hand pane under Actions, click Bindings… Add, select Type HTTPS. 8 Under SSL Certificate, select the certificate that was created. 9 In Center pane, double click SSL Settings and select Require SSL. NOTE: While installing Dell Management Console, to enable HTTPS, in the page after the Install Readiness Check is done, select Use SSL to access the Management Platform .
book.book Page 31 Monday, August 8, 2011 9:23 AM Migrating the Dell OpenManage IT Assistant Discovery Settings 3 If you have not used Dell OpenManage IT Assistant or do not want to migrate discovery ranges to the Dell Management Console, skip this section. If you are an existing user of IT Assistant, read this section to know how to migrate discovery ranges to the Dell Management Console. The Dell Management Console allows you to migrate discovery setting information from IT Assistant 8.0 and later.
book.book Page 32 Monday, August 8, 2011 9:23 AM The Database Migration User Interface You can access the database migration link by clicking Home Dell Management Console Portal. In the Dell Enterprise Management Quick Start Web part, on the Getting Started tab, click Migrate Dell OpenManage IT Assistant Discovery Settings. Points to Note Before Migrating the IT Assistant Discovery Settings • You can migrate only the discovery ranges from IT Assistant 8.
book.book Page 33 Monday, August 8, 2011 9:23 AM • Microsoft Windows Authentication — Ensure that the username and password is the same for both IT Assistant and Dell Management Console. • Mixed/SQL Authentication — Provide the administrator SQL login credentials for the IT Assistant database. The given SQL login credentials should be enabled and have the appropriate server roles and user mapping for the remote database. IT Assistant creates its database in the Windows Authentication mode only.
book.book Page 34 Monday, August 8, 2011 9:23 AM 3 On the left pane, select Security and change the Server authentication to SQL Server and Windows Authentication mode. 4 Right-click the instance name again, select Restart to restart SQL Server service for the changes to take effect. Enabling Remote Connection To enable a remote connection: 1 Open SQL Server Surface Area Configuration. 2 Select Surface Area Configuration for Services and Connections.
book.book Page 35 Monday, August 8, 2011 9:23 AM If IT Assistant is configured on a named instance of a database, specify that information in the Database Server Name. For example, MyITAssistant\MyNamedInstance. Select the required authentication mode. Click Next. 7 The second page displays the discovery ranges retrieved from the IT Assistant database that you provided in the previous pane. The Include Range listbox displays all enabled include ranges retrieved from IT Assistant.
book.book Page 36 Monday, August 8, 2011 9:23 AM Viewing Migrated Data in Dell Management Console To view the migrated data in Dell Management Console: 1 Click Home Discovery and Inventory Network Discovery 2 On the Network Discovery Task Management Web part, in the Available Tasks tab, you can view the various migrated scan groups (Discovery Tasks.) The migrated discovery tasks are displayed as IT Assistant Migrated Discovery Task - .
book.book Page 37 Monday, August 8, 2011 9:23 AM Migrating to Dell Management Console 4 This section provides information on migrating Dell Management Console versions for 32-bit Windows 2003 R2 operating system to this release of Dell Management Console for 64-bit Windows 2008 R2 operating system. NOTE: You must migrate to Dell Management Console 2.0, and then upgrade to Dell Management Console 2.0.2. (as we do not support direct migration to Dell Management Console 2.0.2).
book.book Page 38 Monday, August 8, 2011 9:23 AM • When working with Dell Management Console version 2.0 installed on a Windows 2008 R2 server; If you run the 64-bit platform supported Migration executable (Dell_Migration_Package_*_x64.exe) and in NSUpgrade Setup, select Repair; then an error message is displayed. As workaround, run the 64-bit Migration executable from the Upgrade folder. Migrating to Dell Management Console Version 2.
book.book Page 39 Monday, August 8, 2011 9:23 AM 5 "Using local or remote SQL server for Symantec Installation Manager migration method" on page 46 6 "Exporting and Importing CM/KMS Keys using NS Upgrade Wizard" on page 46 Migration Using Database To migrate to Dell Management Console using database: 1 "Backing-up Dell Management Console version 1.1 or 1.1.x Database" on page 40 2 "Restoring Dell Management Console version 1.1 or 1.1.
book.book Page 40 Monday, August 8, 2011 9:23 AM Backing-up Dell Management Console version 1.1 or 1.1.x Database To back-up Dell Management Console version 1.1 or 1.1.x database: 1 In Microsoft SQL Server Management Studio, select the Dell Management Console database, right-click and select Tasks Back Up. The Back Up Database screen is displayed. 2 Check the database back-up file location, and click OK. 3 In the database back-up result, click OK.
book.book Page 41 Monday, August 8, 2011 9:23 AM Restoring Dell Management Console version 1.1 or 1.1.x Database To restore the Dell Management Console version 1.1 or 1.1.x database: 1 In Microsoft SQL Server Management Studio, select Database, rightclick and select Restore Database. The Restore Database screen is displayed. 2 Select From device and click (...). The Specify Backup screen is displayed.
book.book Page 42 Monday, August 8, 2011 9:23 AM 3 From Backup media drop-down list, select File, and then click Add. 4 In Locate Backup File, select the Dell Management Console version 1.1 or 1.1.x back-up file, and click OK.
book.book Page 43 Monday, August 8, 2011 9:23 AM 5 In Specify Backup screen, the selected file is listed under Backup location. Click OK. 6 In the Restore Database, click OK. 7 In the database back-up restore result, click OK. The Dell Management Console is restored.
book.book Page 44 Monday, August 8, 2011 9:23 AM Setting up Database Owner To set up local administrator account as the database owner: 1 In Microsoft SQL Server Management Studio, select the restored Dell Management Console database, right-click and select Properties. The Database Properties screen is displayed. 2 Click Files, and then click the (...). The Select Database Owner screen is displayed.
book.book Page 45 Monday, August 8, 2011 9:23 AM 3 Click Check Names. 4 In Multiple Objects Found, select the administrator user, and click OK. 5 Check for the administrator user under object names, and then click OK. 6 In Database Properties, click OK. The local administrator account as database owner is set.
book.book Page 46 Monday, August 8, 2011 9:23 AM Using local or remote SQL server for Symantec Installation Manager migration method Use this method if you are using the Symantec Installation Manager for migrating Dell Management Console version 1.1 or 1.1.x databases.
book.book Page 47 Monday, August 8, 2011 9:23 AM 4 In Export / Import Task Selection, select Export data from an Altiris Notification Server to a file store, click Browse and select the location to export the file, and then click Next. 5 In Exporter Configuration, click Next. The data is exported to the datastore file (.adb) on the Dell Management Console 1.x system. 6 Copy the datastore (.adb) file exported from the Dell Management Console 1.x system to the Dell Management Console 2.
book.book Page 48 Monday, August 8, 2011 9:23 AM Configuring Database To configure the database: 1 From Dell Management Console, select Settings Notification Server Database Settings. The Database Settings screen is displayed. 2 Select the Dell Management Console 1.1 or 1.1.1 database that you backed up and restored, and then click Reconfigure Database. NOTE: A500 MB database may take 30 minutes or more to reconfigure. 3 After the database is reconfigured, click Save Changes.
book.book Page 49 Monday, August 8, 2011 9:23 AM Post Migration After completing migration, do the following: 1 If the Altiris agent is installed on the managed systems, after migration, the agent tries to access the earlier Dell Management Console 1.x server. Due to this, you cannot run client tasks and hardware updates (Dell Patch) on these managed nodes.
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book.book Page 51 Monday, August 8, 2011 9:23 AM Dell Management Console User Interface 5 This chapter describes the user interface (UI) of Dell Management Console. The underlying framework of the Symantec Notification Server provides a dynamic user interface with rich controls. Dell Management Console is located under C:\Program Files\Dell\Sysmgt\dmc. The launch icon is available under Start button Programs Dell OpenManage Applications Dell Management Console Dell Management Console.
book.book Page 52 Monday, August 8, 2011 9:23 AM Console Modes The Dell Management Console provides two console modes to enhance user interface experience. • Basic Console — Provides access to the basic features. • Standard Console — Provides access to all the features. The Standard Console is set as default. Based on your requirements and the accessibility rights provided, you can toggle between the console modes.
book.book Page 53 Monday, August 8, 2011 9:23 AM • Network Discovery — The network discovery functionality is identical to the Standard Console mode. You can create discovery tasks using this option. • Events and Alerts — Select to view the Event Console. • All Devices — Select to view the All Devices page. • Help menu provides access to the online help and other documentation links. You can find information about all features from this menu.
book.book Page 54 Monday, August 8, 2011 9:23 AM Selecting a sub-menu displays a page in which you can navigate through a tree structure on the left side. The right side consists of various Web parts, which are a graphical representation of data. For example, in the Jobs and Tasks portal page, the left hand pane displays a tree structure. The right hand pane displays the Quick Start - Jobs and Tasks, Task Servers, and Task Computer and Devices Web parts.
book.book Page 55 Monday, August 8, 2011 9:23 AM From the Dell Enterprise Management Quick Start Web part, you can do the following: • Access Dell Tech center URL and the Dell Management Console FAQ online. • Modify an existing or add a new Credential. • Discovering Dell PowerEdge servers and inventorying devices. • You can configure Dell Management Console to send e-mail alerts on the status of preselected devices’ health to specific users.
book.book Page 56 Monday, August 8, 2011 9:23 AM To get started with Dell Management Console, select the Dell Enterprise Management Quick Start Web part. The various tabs available on this Web part enable you to configure Dell Management Console. From the Dell Enterprise Management Quick Start Web part, you can do the following: • Migrating discovery ranges from Dell OpenManage IT Assistant. • Discovering devices on the network and monitoring them.
book.book Page 57 Monday, August 8, 2011 9:23 AM Modifying the Dell Management Console Portal Page You can add or remove Web parts from the portal pages. 1 On the top right hand corner of the Dell Management Console Portal page, select Edit. NOTE: The Edit button is displayed on this page only when you register the Dell Management Console on the Dell website at dell.com/openmanage/register. 2 In select web part, choose the Web part you want to display on the portal page and click Add.
book.book Page 58 Monday, August 8, 2011 9:23 AM Depending on the connection profile, the options available for a device may vary.
book.book Page 59 Monday, August 8, 2011 9:23 AM Resource Manager 1 Click Manage All Devices. 2 On the All Devices page, right-click a device, for example a server, and select Resource Manager. You can also double-click on the device name to access the Resource Manager. 3 The Resource Manager page displays complete information about the device including summaries of hardware, filter, and polices, the calendar of tasks scheduled for this device, and so on.
book.book Page 60 Monday, August 8, 2011 9:23 AM Settings Menu—Dell OpenManage Network Manager 1 From Dell Management Console, select Settings Console Right-click Actions. 2 On the left pane of the Management Applications page, click an application, for example Dell OpenManage Network Manager. The Dell OpenManage Network Manager page is displayed. NOTE: This application is a right-click option for an infrastructure device, hence the Resource Type is displayed as Dell Infrastructure Device.
book.book Page 61 Monday, August 8, 2011 9:23 AM The Resource Type for network devices is described in Table 5-1. Table 5-1.
book.book Page 62 Monday, August 8, 2011 9:23 AM 3 This application is a right-click option for a Dell out-of-band (OOB) device, hence the Resource Type is displayed as Dell OOB Management Device. NOTE: It is highly recommended that you do not change the Resource Type for a device. 4 This application is of URL type, and the default location for this application is displayed on Base URL.
book.book Page 63 Monday, August 8, 2011 9:23 AM Managing Configuration Using configuration tasks: 1 In Dell Management Console, select HomeConfiguration. The Configuration page is displayed. In Configuration, you can configure these areas: Discovery and Inventory, Monitor Configuration, SNMP Alerts, and Patch Configuration. 2 In Configuration, select from these configurable areas and click Apply. • Discovery and Inventory — Set up and initiate discovery and inventory related tasks.
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book.book Page 65 Monday, August 8, 2011 9:23 AM Configuring Discovery and Inventory Settings 6 With Dell Management Console you can discover and inventory devices, alert users, update drivers, BIOS, and firmware, and perform a variety of tasks for each system in your enterprise. Managed systems can include servers, printers, tape devices, storage devices, systems with remote access cards, Dell PowerConnect switches, and digital keyboard/video/mouse (KVMs) switches used with rack-dense systems.
book.book Page 66 Monday, August 8, 2011 9:23 AM The Discovery User Interface To access the Discovery portal: click Home Discovery and Inventory Network Discovery. Knowing Your Discovery User Interface The Network Discovery Quick Start Actions Web part is a good place to start configuring discovery for network devices. The Network Discovery Task Management Web part at the bottom of the screen displays the available discovery tasks and the tasks that have run.
book.book Page 67 Monday, August 8, 2011 9:23 AM Before Configuring Discovery Settings Before using Dell Management Console to configure discovery, you must take some basic decisions based on the network. Specifically, you must determine the following: • Host names, IP addresses, or IP subnet ranges of systems that you want to discover. • Credentials needed to communicate with the devices.
book.book Page 68 Monday, August 8, 2011 9:23 AM Managing Credentials To add Dell|EMC storage devices to the network and discover these devices, provide the credentials for the discovery solution to communicate with the Dell|EMC devices. 1 In Dell Management Console, click Settings All Settings. 2 On the left hand pane, under the Settings Monitoring and Alerting Credential Settings folder, select Credentials Management. 3 On the right hand pane, click Add Credentials.
book.book Page 69 Monday, August 8, 2011 9:23 AM Viewing the Default Connection Profile To view the default connection profile: 1 Click Setting All Settings. 2 On the left pane, select the Settings folder Monitoring and Alerting Protocol Management Connection Profiles Manage Connection Profiles. Edit the default connection profile to add or remove protocols. NOTE: Even though the default connection profile already exists, you must still configure the appropriate credentials for each protocol.
book.book Page 70 Monday, August 8, 2011 9:23 AM Creating a New Connection Profile If you add Dell|EMC devices to the network, you cannot use the default connection profile because this connection profile does not have the required systems management protocols enabled. You must create a new connection profile with EMC and SNMP enabled. (see Table 6-1 for connection profiles required for various devices.) 1 See "Viewing the Default Connection Profile" on page 69.
book.book Page 71 Monday, August 8, 2011 9:23 AM The new connection profile is displayed in the Manage Connection Profiles page. Table 6-1.
book.book Page 72 Monday, August 8, 2011 9:23 AM 3 In Step 1: Choose method of device discovery, select Targeted network scan and then click Next. NOTE: If you select ARP, provide the IP address of the router that is configured to accept SNMP requests. 4 In Step 2: Enter network IP Ranges, and click Include Custom Range. Custom ranges are used to define various subnets at the same time. For example, a custom range of 10.94.*.* with a Subnet mask of 255.255.255.0 will scan all IP addresses from 10.94.1.
book.book Page 73 Monday, August 8, 2011 9:23 AM 10 In the Create New Shared Schedule page, enter name and description of the schedule. Select Add schedule Scheduled Time and select 0600 hours as the start time for the discovery task. Click No repeat and select the Week and Monday in the Repeat Schedule screen. Click OK. 11 On the Discover network devices page, click Finish. The Discover_All task is displayed in the Task Management Portal under Server Tasks Network Tasks folder.
book.book Page 74 Monday, August 8, 2011 9:23 AM Viewing Discovered Devices To discover members, for a discovery task, include IP addresses of each cluster member in the list of addresses to be discovered. When discovering high availability clusters, the cluster name may replace the name of the active cluster node. To avoid this, do not include the cluster IP address in the discovery range.
book.book Page 75 Monday, August 8, 2011 9:23 AM To view the discovered network devices: 1 Click Manage All Devices. 2 On the left pane, select servers to view the systems that are discovered. All servers that have Dell OpenManage Server Administrator installed on them are discovered as Resource Type=Dell Computer. For information on other resource types, see Table 5-1. 3 Select a system and double-click it to view its details. The Resource Manager page for this system is displayed.
book.book Page 76 Monday, August 8, 2011 9:23 AM Point to Note • If you have to delete a virtual machine, modular system, or a cluster displayed in the All Devices tree, first delete the devices under the group and then delete the group. Remove the group from the discovery range too; other wise, the group is displayed after every discovery cycle. Resource Manager The Resource Manager page contains two Web parts on the right hand pane of the screen.
book.book Page 77 Monday, August 8, 2011 9:23 AM All status messages are converted to a common format that links each received message to the affected resource in the Dell Management Console database. These formatted messages are called alerts. In the Event Console, when traps get generated from FC switches, ethernet switches, or EMC arrays, the IP address of the device is displayed; however, the name of the device is not displayed even though the device is already discovered in Dell Management Console.
book.book Page 78 Monday, August 8, 2011 9:23 AM Discovery Logs Discovery logs let you review the status of the discovery tasks. The logs provide useful data when you want to troubleshoot issues with discovery. By default, Dell Management Console does not save log entries. To enable discovery logs: NOTE: If you are discovering a large number of devices, enabling Discovery Logs may affect the performance of the Dell Management Console. 1 Click Settings All Settings.
book.book Page 79 Monday, August 8, 2011 9:23 AM To change the default value after creating a discovery task: 1 Click Home Discovery and InventoryNetwork Discovery. The Network Discovery Home page is displayed. 2 On the Network Discovery Task Management Web part, under Available Tasks tab, select each task for which you want to change the number of threads. Click the edit button (the pencil icon.) 3 On the Edit Discovery Task pane, click Advanced.
book.book Page 80 Monday, August 8, 2011 9:23 AM The Dell Troubleshooting tool is installed with the Dell Management Console and it is also available at the following location: en.community.dell.com/dell-groups/dell-managementconsole/m/dell_management_console-mediagallery/default.aspx; and with this tool, you can find the cause for connectivity issues. For more information, see the readme available in the link mentioned.
book.book Page 81 Monday, August 8, 2011 9:23 AM Creating a New Organizational View and Organizational Group 1 Click Manage Organizational Views and Groups. 2 On the left pane, right-click the New Organizational Views New Organizational View. 3 Right-click on the New Organizational View and select New Organizational Group. You can add devices to this group and assign an appropriate role to this group.
book.book Page 82 Monday, August 8, 2011 9:23 AM Knowing Your Inventory User Interface The Agentless Inventory Quick Start Web part is a good place to start configuring and viewing the inventory information for network devices. The Agentless Inventory Tasks Web part at the bottom of the screen displays the available inventory tasks and the tasks that have run. Creating an Inventory Task to Inventory All Systems To inventory the discovered systems and display the information in Resource Manager.
book.book Page 83 Monday, August 8, 2011 9:23 AM 4 In step 2: Inventory network task name, enter a unique name—Dell Server Inventory Task—to help distinguish between various tasks of the same type, and then click Next. 5 In step 3: Schedule, select Now, to run the schedule after creating this task, and then click Finish. You can decide to specify a later date and time to run this task and make this a recurring task.
book.book Page 84 Monday, August 8, 2011 9:23 AM Creating an Inventory Task to Inventory Selected Devices in a Custom Organizational Group After you have created multiple organizational groups, see "Creating a New Organizational View and Organizational Group" on page 81, you can inventory the Dell|EMC devices only. 1 Click Home Discovery and Inventory Agentless Inventory to display the Agentless Inventory Home page. 2 Under the Agentless Inventory QuickStart Web part, click Run inventory wizard.
book.book Page 85 Monday, August 8, 2011 9:23 AM Viewing Results of the Inventory Task 1 Click on Manage All Devices. 2 On the left-hand pane, expand the All Devices tree and select Servers. The discovered systems are displayed on the right-hand pane with Resource Type as Dell Computer. 3 Double-click the system name for which you want to see the inventory details. 4 In the Resource Manager Home page, click Summaries Hardware Summary. The inventory information of the system is displayed.
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book.book Page 87 Monday, August 8, 2011 9:23 AM 7 The Deploying Dell OpenManage Server Administrator Solution The deployment solution of the Dell Management Console provides similar functionality as the Software Update feature in Dell OpenManage IT Assistant. About Deployment Solution The deployment solution helps you to install the Dell OpenManage agent— Dell OpenManage Server Administrator—on target systems.
book.book Page 88 Monday, August 8, 2011 9:23 AM The Deploy Dell OpenManage Server Administrator User Interface You can access the Deploy Dell OpenManage Server Administrator link in the Dell Management Console portal page on the Dell Enterprise Management Quick Start Web part under the Discover Your Network tab.
book.book Page 89 Monday, August 8, 2011 9:23 AM Others Obtain the Server Administrator package (sysmgmt.msi for Microsoft Windows and .tar.gz and the corresponding .sign file for supported Linux operation systems) from the Systems Management Tools and Documentation DVD, the Dell Server Updates DVD, or from the Dell Support website at support.dell.com. The Server Administrator package is created in the default, shared library folder. You can access this package from Manage All Resources.
book.book Page 90 Monday, August 8, 2011 9:23 AM • From the Dell Management Console Portal page, in the Dell Enterprise Management Quick Start Web part, select Discover Your Network Deploy Dell OpenManage Server Administrator, and then in Dell OpenManage Server Administrator Deployment and Status Page, click Install Altiris Agent. 3 Click the Select Computers Button. 4 Select the computers on which you want to push or install the Altiris Agent and click OK.
book.book Page 91 Monday, August 8, 2011 9:23 AM 3 Click Deploy Dell OpenManage Server Administrator. The Dell OpenManage Server Administrator Deployment and Status page is displayed. NOTE: Install the Altiris agent before deploying Server Administrator. Register the agent with the Symantec Notification Server that is used to deploy Server Administrator. If you push the agent from one system and Server Administrator from another, the task fails.
book.book Page 92 Monday, August 8, 2011 9:23 AM The Select Computer page is displayed. • b Add Groups. This option is useful when the number of target systems is large. Select the systems on which you want to deploy Server Administrator and click OK. 7 On the third page of the wizard, select the deployment schedule and runtime options. Click Now and then click Deploy Dell OpenManage Server Administrator.
book.book Page 93 Monday, August 8, 2011 9:23 AM Changing Default Location of the Software Library If you want to change the location of the library folder: 1 Choose a folder where you want to save the software packages. 2 Share the folder over the network and provide write permission to the administrator only. 3 Click Settings All Settings. 4 On the left pane, select Settings Software Software Catalog and Software Library Settings Software Library Configuration.
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book.book Page 95 Monday, August 8, 2011 9:23 AM Managing Jobs and Tasks 8 A task is an action that you want to perform on a system. The Dell Management Console enables you to perform tasks, such as, configuring the hardware or power reset a target device. Based on where you want to execute a task, these tasks are categorized as: • Client Tasks — The client tasks are executed on remote computers through a Task Server. Client tasks always involve a communication between the server and a set of clients.
book.book Page 96 Monday, August 8, 2011 9:23 AM The Jobs and Tasks User Interface You can access the Jobs and Tasks portal page by clicking Manage Jobs and Tasks. Knowing Your Jobs and Tasks User Interface The Quick Start - Jobs and Tasks Web part on the right pane is a good place to get started on the Tasks solution. You can use this Web part to create and schedule new tasks and jobs. The Task Computer and Devices Web part displays a list of devices assigned to each Task Server.
book.book Page 97 Monday, August 8, 2011 9:23 AM Using the Jobs and Tasks Module To display the Jobs and Tasks Portal, select click Manage Jobs and Tasks. The Task Management solution (Create New Task page) displays the tasks in a tree structure and is grouped in folders. The Dell tasks are grouped under the Dell Tasks folder. You can schedule tasks to run half-hourly, hourly, during business hours, daily, weekly, monthly, or as custom-defined.
book.book Page 98 Monday, August 8, 2011 9:23 AM 4 Select Shut down and click OK. The Power Control Device - Shut down task is created and is displayed under the Task Server Tasks Dell Tasks folder. 5 Select the Power Control Device - Power Off task from the Jobs and Tasks tree on the left pane. The details are displayed in the right pane.
book.book Page 99 Monday, August 8, 2011 9:23 AM Creating a Configure SNMP Task NOTE: You can configure this task for managed systems running Windows operating systems only. You can configure the SNMP service properties, such as Security, Traps, and Agents using the Configure SNMP task. 1 Click Manage Jobs and Tasks to display the Task Management Portal. 2 In the Jobs and Tasks Quick Start Web part, click Create a new job or task.
book.book Page 100 Monday, August 8, 2011 9:23 AM 11 In the Create New Schedule page, select Now. 12 In the Selected Devices section, click Add to add the devices on which you want to run this task. NOTE: Restart SNMP service on the managed systems for the changes to take effect.
book.book Page 101 Monday, August 8, 2011 9:23 AM 5 Click Advanced and enter the user credentials and specify the path for the log file to capture the output and then click OK. NOTE: If you do not specify any credentials, the task uses the system-login credentials to communicate with the managed device.
book.book Page 102 Monday, August 8, 2011 9:23 AM 4 From the Command Line Type, select Dell OpenManage Remote Access Controller and then setniccfg. Click Add. Select -s and enter the value 192.168.0.120 255.255.255.0 192.168.0.1 and then click Add. Or, in Command Syntax, type setniccfg -s 192.168.0.120 255.255.255.0 192.168.0.1. NOTE: You can select a maximum of four parameters from the drop-down list, after which the parameter drop-down is not dynamically populated.
book.book Page 103 Monday, August 8, 2011 9:23 AM A connection profile contains protocol settings and credentials required by the discovery and inventory modules to communicate with remote agents on the device. Discovery and inventory of devices may not work correctly without this association. Associate Dell Devices task should be set to run periodically to reflect changes in the network topology or protocol settings, and to create associations for new devices.
book.book Page 104 Monday, August 8, 2011 9:23 AM Dell Tasks Rollout Policy If you are managing a large multi-tiered (hierarchical) enterprise to monitor devices on your network, you can install the Task Server on multiple systems to reduce the load on the Symantec Management Console. This arrangement also reduces the network traffic by having the Altiris Agent access the closest Task Server for jobs and tasks downloads.
book.book Page 105 Monday, August 8, 2011 9:23 AM Creating a Dell Tasks Rollout Policy Task 1 Click Actions Agents/Plug-ins Rollout Agents/Plug-ins. 2 Under the Dell Tasks Rollout folder, select Install Dell Tasks Handlers and Tools. 3 On the right pane, for the Program Name, select Install Dell Tasks Handlers and Tools. 4 Click Apply to Computers. NOTE: You can apply the policy only to Tasks that meet the Task Server requirements. For more information, see the Online Help.
book.book Page 106 Monday, August 8, 2011 9:23 AM Tasks Token A token is an item that has no value except in a particular instance. Dell Management Console allows you to create command line tasks using pre-defined tokens. These tokens are replaced with actual values corresponding to the target device when the task is run.
book.book Page 107 Monday, August 8, 2011 9:23 AM To use the preceding tokens to create a task: 1 Click Manage Jobs and Tasks to display the Task Management Portal. 2 In the Jobs and Tasks Quick Start Web part, click Create a new job or task. 3 In the Create New Task page, select the Run Script on Task Server task. 4 On the right pane, select the Script Type. 5 Enter the command script text and select a pre-defined Dell token. 6 Click Insert to insert a token in the script text and click OK.
book.book Page 108 Monday, August 8, 2011 9:23 AM "C:\NaviCLITool\naviseccli.exe" h%DELL_DEVICE_IPADDRESS% -AddUserSecurity password mypass -scope 0 -user Tom analyzer -get narinterval 7 The task is created and displayed under the Jobs and Tasks folder on the left pane. 8 To run the task on a group of managed storage-systems, click New Schedule. 9 In the Create New Schedule page, select Now. 10 On the New Schedule page, click Add to add the managed storage-systems on which you want to run this task.
book.book Page 109 Monday, August 8, 2011 9:23 AM To configure and test proxy settings. 1 Click Settings All Settings. 2 In the left pane, click Notification Server Notification Server Settings. 3 On the right pane, click the Proxy tab to configure the proxy settings. To create the Warranty Extractor task: 1 Click Manage Jobs and Tasks to display the Task Management Portal. 2 In the Jobs and Tasks Quick Start Web part, click Create a new job or task.
book.book Page 110 Monday, August 8, 2011 9:23 AM You can choose to refresh either all the warranty information by selecting Delete all existing warranty information or choosing a selective refresh by entering a value for refresh information retrieved n days ago. NOTE: If the warranty report does not display any retrieved information, then, check if the proxy settings are enabled correctly, and for all subsequent reports, you must select the Delete all existing warranty information option.
book.book Page 111 Monday, August 8, 2011 9:23 AM Update CMC firmware You can update the firmware on a remote Chassis Management Controller (CMC) or integrated Virtual Console using the Update CMC Firmware task. The firmware can be updated simultaneously on the active and stand-by CMC. If active/stand-by CMC and Virtual Console are selected, the active/stand-by CMC is updated first followed by the Virtual Console.
book.book Page 112 Monday, August 8, 2011 9:23 AM Task Options UserID Enter the user ID for the managed system. Password Enter the password. KG Key Enter the KG key value. The KG key is a public key that is used to generate an encryption key for use between the firmware and the application. The KG key value is an even number of hexadecimal characters. The KG key displays only for IPMI tasks.
book.book Page 113 Monday, August 8, 2011 9:23 AM SSH Set the SSH port number and provide the required information: The SSH option is available only for the Dell OpenManage Remote Server Administrator task. • SSH Port Number — Configure the SSH port number on the managed Linux system. The default value is 22. • Generate Trusted Key — Select to generate a trusted device key for communicating with devices. This option is disabled by default.
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book.book Page 115 Monday, August 8, 2011 9:23 AM Hardware Configuration Tasks 9 Dell Management Console provides a set of hardware configuration tasks that you can use to quickly configure server hardware settings. These tasks enable you to configure common BIOS and common Baseboard Management controller (BMC) settings on Dell PowerEdge systems. About Hardware Configuration Tasks The hardware configuration tasks offer the same functionality as the System BIOS task.
book.book Page 116 Monday, August 8, 2011 9:23 AM 116 – BMC LAN Configuration Task — Perform this task to configure LAN and Serial Over LAN (SOL) parameters on Dell PowerEdge systems. – BMC User Management Task — Perform this task to configure user settings for specified users. • Boot Order Task — Perform this task to change the primary device boot sequence of managed systems.
book.book Page 117 Monday, August 8, 2011 9:23 AM Knowing Your Hardware Configuration Task User Interface To access the Jobs and Tasks portal page: click Manage Jobs and Tasks. The Hardware Configuration folder is displayed under the Dell Tasks folder. Creating a Hardware Configuration Task To create a hardware configuration task, see "Using the Jobs and Tasks Module" on page 97. You can view the tasks from the Dell Management Console portal page, in the Job and Tasks Status Web part.
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book.book Page 119 Monday, August 8, 2011 9:23 AM 10 Power Monitoring Power monitoring enables you to monitor a standard set of power consumption counters for Dell servers; however, these servers must support power monitoring. Power monitoring offers the following features: • Receive data from metrics gathered by Dell OpenManage. • View power consumption trends and data for devices in a graphical format. • Access data over the SNMP and WMI protocols.
book.book Page 120 Monday, August 8, 2011 9:23 AM Dell OpenManage Server Administrator Related Notes • For some rollup status, the OpenManage Server Administrator status may differ from the status displayed in Dell Management Console. • For Dell Management Console, the rollup health is always a worst case rollup — so any critical status on the device will always turn the global health, that is, group view and the monitor pie chart to critical.
book.book Page 121 Monday, August 8, 2011 9:23 AM • – Microsoft Silverlight 3.0 – Windows Internet Information Services version 7.0 – Microsoft Internet Explorer 8.0 – Microsoft SQL Express 2008, SQL Express 2005, SQL Server 2005, SQL Server 2008 SP1, or SQL Server 2008 R2 – A remote database, 8 or more processor cores, and at least 8GB memory available for larger environments.
book.book Page 122 Monday, August 8, 2011 9:23 AM Metrics for Power Monitoring You can monitor the following metrics for power consumption by Dell servers. NOTE: To view unavailable or initializing metrics, select the Show unavailable/initializing metrics check box.The numeric metrics that you selected for monitoring are available under Graph and Metrics and the text metrics that you selected is available under Text Data.
book.book Page 123 Monday, August 8, 2011 9:23 AM Table 10-2. Metrics for Power Monitoring Metric Description Agentless Text Metrics Dell Power - Energy Consumption Select to view text data for energy Start Time consumption start time. Threshold Values for Power Monitoring Power consumption is very specific to the hardware being used. A critical consumption on one system may be well within the bounds on another system.
book.book Page 124 Monday, August 8, 2011 9:23 AM Managing Power Monitoring Metrics You can monitor power consumption of devices by selecting the required metrics from a list of agentless numeric and text metrics. You can modify the rules and actions defined for the various metrics. To view power consumption for devices: 1 Do any of the following: • From Dell Management Console, select Actions Monitor Realtime.
book.book Page 125 Monday, August 8, 2011 9:23 AM Table 10-3. Group Metrics Metrics Description Dell Power - Group Energy Consumption (KWh) Enables you to monitor energy consumption for a group. Dell Power - Group Instantaneous Enables you to monitor the instantaneous Headroom (BTU/hr) headroom available for a group in British Thermal Units per hour. Dell Power - Group Instantaneous Enables you to monitor the instantaneous Headroom (W) headroom available for a group in Watts.
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book.book Page 127 Monday, August 8, 2011 9:23 AM Monitoring and Alerting 11 Dell Management Console communicates with managed devices on the network to collect health and performance data. The Monitoring and Alerting module is the primary interface for monitoring real-time health, performance, and power consumption of systems.
book.book Page 128 Monday, August 8, 2011 9:23 AM extremely important not to elevate the component status of any element as this may lead to an assumption that the component is bad, but, the change in status may be due to some rollup status. Therefore, Dell Management Console will not always match the OpenManage Server Administrator user interface for storage drill-down status.
book.book Page 129 Monday, August 8, 2011 9:23 AM Table 11-1. Description of Dell Policies Dell Policy Description Agent -based/ Support Agentless Coverage Default Behavior Default Poll Intervals Device Primary Health Monitors the Agentless primary device health (Dell OpenManage Server Administrator provides this information for Dell servers. For all other devices the embedded agent provides this information.
book.book Page 130 Monday, August 8, 2011 9:23 AM Table 11-1.
book.book Page 131 Monday, August 8, 2011 9:23 AM The Monitoring and Alerting User Interface You can access the Monitoring and Alerting module by clicking Home Monitoring and Alerting. Knowing Your Monitoring and Alerting User Interface The left pane displays the Monitoring and Alerting tree. From this tree, you can access policies, the Metrics Library, Rule Library, Reports, and Settings. The right pane displays the Web parts of the user interface.
book.book Page 132 Monday, August 8, 2011 9:23 AM Dependencies The Monitoring and Alerting solution is dependent on various factors. Table 11-2 describes these factors in detail. Table 11-2. Dependencies of the Monitoring Solution Dependency Description Device Agents Health monitoring requires an agent on the monitored device to provide the data over a protocol. For example, on Dell servers Server Administrator must be installed to monitor the server and retrieve its primary health status.
book.book Page 133 Monday, August 8, 2011 9:23 AM Table 11-2. Dependencies of the Monitoring Solution (continued) Dependency Description Dell License Dell License is the default license and is required to monitor the Dell devices. The Dell License also allows limited customization of the existing policies. However, it does not allow you to create new policies.
book.book Page 134 Monday, August 8, 2011 9:23 AM You can perform these actions on the Metrics: • Modify metric polling interval. • Modify metric timeout. • Enable or disable metrics. You can perform these tasks on the Rules: • Modify rule condition. • Modify rule value type. • Modify rule value. • Modify rule repeat count. • Modify rule overtime value. • Modify rule state attributes. • Modify rule actions attributes. • Enable or disable rules, packs, and categories. • Clone rules.
book.book Page 135 Monday, August 8, 2011 9:23 AM Performance Monitoring Performance monitoring enables you to monitor a standard set of performance counters across supported Microsoft Windows and Linux operating systems. Dependencies for Performance Monitoring Table 11-3.
book.book Page 136 Monday, August 8, 2011 9:23 AM You can also find the rpm on the Linux operating system media. Download the rpm to the Linux server and install the rpm as described earlier. NOTE: It is highly recommended that you do not compile the sysstat source. Metrics for Performance Performance metrics are based on the same type of counters for Windows and Linux operating systems. Table 11-4.
book.book Page 137 Monday, August 8, 2011 9:23 AM Table 11-4. Metrics for Performance (continued) Metric Description (Total Count=simple+compound) %User Utilization Time The percentage of elapsed time the processor spends in the user mode. User mode is a restricted processing mode designed for applications, environment subsystems, and integral subsystems. The alternative, privileged mode, is designed for operating system components and allows direct access to hardware and all memory.
book.book Page 138 Monday, August 8, 2011 9:23 AM Table 11-4. Metrics for Performance (continued) Metric Description (Total Count=simple+compound) Available Memory The amount of physical memory available to processes running on the system, in Megabytes, rather than bytes as reported in Memory\\Available Bytes. It is calculated by adding the amount of space on the Zeroed, Free, and Standby memory lists.
book.book Page 139 Monday, August 8, 2011 9:23 AM Table 11-4. Metrics for Performance (continued) Metric Description (Total Count=simple+compound) Outgoing Packets/Sec The rate at which packets are sent on the network interface. Physical Disk Average Access Time The time, in seconds, of the average disk transfer. Physical Disk IO/Sec The rate of read and write operations on the disk.
book.book Page 140 Monday, August 8, 2011 9:23 AM Threshold Values for Performance Monitoring All performance counters have default warning and critical threshold values. Exceeding these thresholds will generate an alert which will affect device roll-up health. You can view the change in device health in the Group Health View (Dell Management Console portal page.) Table 11-5.
book.book Page 141 Monday, August 8, 2011 9:23 AM Table 11-5.
book.book Page 142 Monday, August 8, 2011 9:23 AM 3 Click Save changes. 4 Perform a forced client policy update (or wait the default policy update period) for the changes to take affect. See "Forcing a Client Policy Update" on page 156. Changing a Poll Setting 1 In the Monitoring and Alerting portal page, on the left hand pane, select Monitor Policies Metric Library. 2 Select the metric for which you want to change the interval and click the pencil icon to edit it.
book.book Page 143 Monday, August 8, 2011 9:23 AM Modifying Metrics You can modify metrics. To edit metrics: 1 From the Monitoring and Alerting Web portal page, select MonitorPoliciesEdit Agentless Metrics. 2 In the Agentless Metrics, select the metrics that you want to edit and then click the pencil icon. 3 Make the necessary updates to the polling interval and timeout and then click OK. NOTE: You can select multiple metrics and update polling interval and timeout.
book.book Page 144 Monday, August 8, 2011 9:23 AM 4 Perform a forced client policy update (or wait the default policy update period) for the changes to take affect. See "Forcing a Client Policy Update" on page 156. Performance Viewer The Performance Viewer provides a real-time interface for viewing performance counters or other monitored data. You can view this data in real-time by selecting Actions Monitor Real-time... and selecting the device.
book.book Page 145 Monday, August 8, 2011 9:23 AM Dell OpenMange Storage Management Notes • When a server is connected to a storage and there are two virtual disks already created, and the server is discovered in Dell Management Console. Then, in the Performance Viewer you can see two probes of storage virtual disk component.
book.book Page 146 Monday, August 8, 2011 9:23 AM Health Monitoring Health monitoring provides a common interface for monitoring the health and connection state of all discovered Dell devices. Health monitoring includes primary device health, agent health, and device connection state. The health of the device is communicated to the Symantec Notification Server and displayed in a roll-up view on the Dell Management Console Home page.
book.book Page 147 Monday, August 8, 2011 9:23 AM Dependencies for Health Monitoring Table 11-7. Dependencies for Health Monitoring Dependency Description Dell OpenManage Server Administrator Server Administrator is required to manage the Dell server health. You can also decide to install Storage Management and Dell Remote Access Controller while installing the Server Administrator. SNMP SNMP is the only protocol available for monitoring most network devices.
book.book Page 148 Monday, August 8, 2011 9:23 AM Health Policies Table 11-8.
book.book Page 149 Monday, August 8, 2011 9:23 AM Group View The Group View is the primary interface for viewing device health. Device health is the worst case roll-up of the hardware health and any alert criteria met from performance monitoring. This Group View is based on the health values collected by the Dell health monitor policies and is updated in real-time every time there is a change in the health state of the device.
book.book Page 150 Monday, August 8, 2011 9:23 AM Click on a device group title or a section of a device group bar graph to launch a new window with either the full list of devices or the devices matching that specific state respectively. This window displays the specific contributors to this group's roll-up state with some additional detail. Click on a device in the All Dell Devices window to view the Resource Manager.
book.book Page 151 Monday, August 8, 2011 9:23 AM Resource Manager View for Health Monitoring The Resource Manager provides a detailed view of everything specific to this device that will contribute to its health. Primary health, agent health, and connection state all combine to make up the overall device health as seen in the Group Health View. The breakdown of the health status is visible from the Resource Manager or numerically in the Performance Viewer (see Table 11-6.
book.book Page 152 Monday, August 8, 2011 9:23 AM Event Console Web Part The Event Console Web part on the Resource Manager displays all alerts specific to this device. All alerts received from the monitor solution contribute to the overall health for this device. For more information on Event Console, see the Online Help. Connection State Monitoring The Connection state is part of health monitoring and affects the device rollup health.
book.book Page 153 Monday, August 8, 2011 9:23 AM OnDemand Monitoring OnDemand monitoring allows the Notification Server to instantly collect a set of metrics when an SNMP alert is received. This feature is used to poll the device health when an SNMP trap, which may affect health, is received from a device. This enables accurate and efficient update of the device health when the hardware health changes as opposed to waiting for the next poll interval to update the health.
book.book Page 154 Monday, August 8, 2011 9:23 AM The OnDemand task defines which metrics should be polled when the OnDemand alert rule is triggered. This task is displayed by double-clicking the task within the alert rule or directly through the left pane, under Monitoring and Alerting Event Console Jobs and Tasks Dell OnDemand Health Monitor Task. Forcing an OnDemand Poll for a Specific Device 1 Click Manage All Devices.
book.book Page 155 Monday, August 8, 2011 9:23 AM 7 In the New Schedule dialog box, you can schedule to run the poll right away or at a later time. 8 Under the Monitored Resource section, paste the Guid value that you copied in step 3. NOTE: Ensure that the Guid does not contain extra characters including spaces. 9 Click Schedule. When the task is run, you can view the health updates in the health views.
book.book Page 156 Monday, August 8, 2011 9:23 AM You can find the task defining this feature by clicking Manage Automation PoliciesIn the Automation Policies page, in the System Messages tab, select Dell NS Client Update Automation Policy. Forcing a Client Policy Update A Client Policy update occurs every hour, by default. 1 In the Notification Server, on the Windows toolbar, right-click the Altiris Agent icon and select Altiris Agent Settings.
book.book Page 157 Monday, August 8, 2011 9:23 AM Cloning a Policy for Monitoring Different Devices with Different Thresholds This procedure is only necessary if you want to have a policy or subset of a policy evaluating two or more groups of devices to different threshold values at the same time. Metrics and rules are defined globally. This means that any modification to these values will affect all references of the metric or rule.
book.book Page 158 Monday, August 8, 2011 9:23 AM 6 Enter a new policy name and click the Apply to drop down to select a new target for your policy. NOTE: Ensure that you select a target that does not overlap the original policy, or this may lead to wasted bandwidth in monitoring the metric on the same device twice. 7 Click the On/Off dropdown and select On. 8 Click Save changes. Perform a forced client policy update (or wait the default policy update period) for the changes to take affect.
book.book Page 159 Monday, August 8, 2011 9:23 AM Receiving Health Monitor E-mail Alerts To receive alerts you must configure the SMTP server, create and configure a Health Monitor E-mail Task, and then schedule the Health Monitor E-mail task. After the Health Monitor E-mail task is completed, a report is displayed and an e-mail is sent to the selected users. The Health Monitor report lists devices that can be referenced. In the report, you can click on the device to view the resource manager page.
book.book Page 160 Monday, August 8, 2011 9:23 AM • From the Jobs and Tasks Portal page, do the following: a In the Quick Start - Jobs and Tasks Web part, select Create a new job or task. b In the Create New Job or Task page, select Server Tasks Health Monitor E-mail Task. c In the Server Tasks Health Monitor E-mail Task page, provide e-mail information. You can modify the alert criteria. To modify alert Criteria see Dell Management Console Online Help.
book.book Page 161 Monday, August 8, 2011 9:23 AM 12 Dell Patch Management Solution The Dell Patch Management solution enables you to scan your operating environment to determine if the supported Dell PowerEdge systems meet the minimum patch requirements for accepting the Dell Update Packages (DUPs) for BIOS, drivers, and firmware; the solution also automates the download and distribution of DUPs. Dell Management Console supports patch updates for servers with Lifecycle Controller.
book.book Page 162 Monday, August 8, 2011 9:23 AM • You must re-stage a bundle after upgrade. Whenever you upgrade to Dell Management Console version 1.1, the staged bundles are deleted. To get the staged bundles, you must run the staging task again. To run the staging task: • a From Dell Management Console, select Manage Jobs and Tasks System Jobs and Tasks Software Patch Management for Dell Servers Server Download Software Update Package.
book.book Page 163 Monday, August 8, 2011 9:23 AM Prerequisites for Altiris Agent Enabled Patch Management You must complete the following prerequisites: • Install Altiris Agent on the managed systems. • Import DUP catalog from ftp.dell.com or the latest version of the Dell Server Update Utility. • Download inventory collector. • Run compliance assessment as shown in the Getting Started Web part configuration section.
book.book Page 164 Monday, August 8, 2011 9:23 AM • Discover the iDRAC 6 Enterprise using the WS-MAN connection profile and the discovered device must be classified as a Dell server. • Gather the discovered device’s information using Agentless Inventory. • Download DUP catalog. • Run compliance assessment for Lifecycle Controller enabled servers. Patch Management Solution User Interface To access the Patch Management solution user interface (UI): select Home Patch Management for Dell Servers Home.
book.book Page 165 Monday, August 8, 2011 9:23 AM Patch Process • Run compliance check on – Windows Servers (Click to view the Determine Windows Patchable Dell Servers Job page.) – Linux Servers (Click to view the Determine Linux Patchable Dell Servers Job page.) – Lifecycle Controller Enabled Servers (Click to view the Compliance Assessment Task for Lifecycle Controller enabled Servers page; Required for the Lifecycle Controller enabled patch.
book.book Page 166 Monday, August 8, 2011 9:23 AM The Inventory Supported Servers Web part displays a report that contains a list of Dell systems on which the inventory is successfully performed. The listed Dell systems are either ready to receive the updates, do not meet prerequisites, or fail to return inventory. To schedule or begin an inventory scan: • Click Windows Compliance Assessment Task to determine the patch updates supported Windows operating system installed Dell Servers.
book.book Page 167 Monday, August 8, 2011 9:23 AM The Symantec Management Agent must be installed to update system components using Altiris Agent enabled patch updates. The agent is not required for Lifecycle Controller enabled updates; however, Lifecycle Controller must be available to complete the system component updates.
book.book Page 168 Monday, August 8, 2011 9:23 AM To update a server using Lifecycle Controller for rolling out updates or bundles, do the following: 1 Create and configure a connection profile using the WS-MAN protocol. 2 Discover a Dell system that requires a Lifecycle Controller enabled patch update. (Discover iDRAC 6 Enterprise using the WS-MAN connection profile, the discovered device must be classified as a Dell computer; Gather the discovered device’s information using Agentless Inventory.
book.book Page 169 Monday, August 8, 2011 9:23 AM DUP Catalog Import Use the DUP Catalog Import page to get the Dell software management packages available for download. Run the compliance assessment for an Altiris Agent or Lifecycle Controller enabled patch update to determine the DUPs applicable for the managed systems. Based on the assessment, applicable DUPs are downloaded to the Dell Management Console only when you select a stage or stage and distribute action.
book.book Page 170 Monday, August 8, 2011 9:23 AM Dell Inventory Collector Tool The Dell Inventory Collector tool enables you to gather information on current operating system and hardware firmware. The Dell Inventory Collector task is required only for Altiris Agent enabled patch updates. This tool determines if your Dell systems can receive updates. Dell provides separate tools for Dell servers with Windows and Linux operating systems.
book.book Page 171 Monday, August 8, 2011 9:23 AM Configure this page to set up the DUP distribution method; some of these settings are used as default values in the Rollout Job wizard. All new DUPs that are downloaded have these settings by default. If you change the settings, the existing software update tasks and packages are not updated with these defaults. You can force them to update by re-creating packages from the Manage Software Updates page.
book.book Page 172 Monday, August 8, 2011 9:23 AM Options on the Advanced tab Option Description Package Defaults Enables you to determine how often to delete software update packages. Package distribution Allow Package Server distribution — Selected by default to ensure that a package server processes all software update packages. For more information, see the Symantec Management Platform documentation.
book.book Page 173 Monday, August 8, 2011 9:23 AM Downloading Dell Update Packages You can download DUPs from the ftp.dell.com or from the Server Update Utility. The DUPs download location can be configured in the Dell Vendor Configuration Page. Discovering Patch Updates Supported Linux Dell Servers You can discover all supported Dell systems running Linux operating system that are ready to receive DUPs.
book.book Page 174 Monday, August 8, 2011 9:23 AM Discovering Patch Updates Supported Lifecycle Controller Enabled Dell Servers You can discover Dell servers that support the Lifecycle Controller enabled patch updates. To discover patch updates supported Dell servers installed with Lifecycle Controller: 1 From the Home menu, click Patch Management for Dell Servers Home. 2 From Dell Management Console, using the device discovery wizard, discover a Dell server.
book.book Page 175 Monday, August 8, 2011 9:23 AM Compliance Assessment Task Compliance assessment task for Lifecycle controller enabled servers compares the available updates from the update catalog to the currently installed updates on the server and determines the applicable updates for various components in the target server. This task relies on the information gathered during inventory and the information present in the updates catalog.
book.book Page 176 Monday, August 8, 2011 9:23 AM Options Available on the Manage Dell Hardware Updates Page Option Description Severity Enables you to choose a severity level to filter updates. Stage and Distribute Enables you to stage and distribute all listed bundles. All Bundles Stage and Distribute Enables you to stage and distribute only selected bundles. Selected Bundles Manage Selected Bundle Opens a bundle and then creates a rollout job for a single DUP.
book.book Page 177 Monday, August 8, 2011 9:23 AM To stage and distribute all displayed DUPs: 1 From the Home menu, click Patch Management for Dell Servers Home. 2 From the Getting Started Web part, click Manage Updates.
book.book Page 178 Monday, August 8, 2011 9:23 AM Table 12-1. Options on the Stage and Distribute Wizard Option Description Reboot Options Reboot immediately — Select to restart immediately after installing DUPs. For Lifecycle Controller enabled servers, if the Reboot immediately option is not enabled, the server will update only when you restart the server. Do not Reboot — Select if you do not want to restart after installing DUPs.
book.book Page 179 Monday, August 8, 2011 9:23 AM Rollout Jobs Rollout jobs consists of a sequence of tasks that enable you to distribute Dell Update Packages to managed systems. You can view the following rollout jobs: • DUP Rollout Jobs DUP Rollout Jobs contain a single DUP and are stored in the Jobs and TasksSystem Jobs and Tasks Software Patch Management for Dell Servers Rollout Jobs DUPs folder.
book.book Page 180 Monday, August 8, 2011 9:23 AM To create a bundle rollout job: 1 Click Manage Software. 2 In the left pane, click Software Manage Dell Hardware Updates. 3 In the right pane, select a bundle in the table. 4 Click Stage and Distribute Selected Updates. 5 The stage and distribute task is displayed in the Stage and Distribute job in the folder Jobs and TasksSystem Jobs and Tasks Software Patch Management for Dell Servers Server.
book.book Page 181 Monday, August 8, 2011 9:23 AM For example, if n number of updates are applied, then the rollout job contains the following: • n number of Lifecycle controller enabled Send Update tasks • One Lifecycle controller enabled Execute Update task • n number of Lifecycle controller enabled Poll Status tasks A Lifecycle controller enabled rollout job is created when you choose one or more DUPs to be applied to a managed system, through one of the Hardware Update Compliance reports.
book.book Page 182 Monday, August 8, 2011 9:23 AM In the Rollback Report you can do the following: • To Rollback to a previously installed version of BIOS or firmware: Select the rollback update that you want to apply to the system and click Rollback Selected Updates. • To apply all the rollback updates: click Rollback All Updates.
book.book Page 183 Monday, August 8, 2011 9:23 AM Table 12-2. DUP Exit Codes Value Message Description 3 DEP_SOFT_ERROR Possible explanations are as follows: • You attempted to update to the same version of the software. • You tried to downgrade to a previous version of the software. 4 DEP_HARD_ERROR The required prerequisite software was not found on the system. 5 QUAL_HARD_ERROR The Update Package is not applicable.
book.book Page 184 Monday, August 8, 2011 9:23 AM Table 12-3. Windows Dell Server Discovery Task Failed Error Codes (continued) Value Message Description -21 Err_FileNotFound Server list file (DellServers.ini) was not found. -22 Err_FailedStringSearch Not used at the moment. -24 Err_InvalidCmdArgumen Command-line arguments wrong. Must t be blank, “/model” or “/omsa”. -25 Err_CantAccessWMI Could not execute WMIquery. Either not installed or not running.
book.book Page 185 Monday, August 8, 2011 9:23 AM Reporting 13 The Reports module of Dell Management Console enables you to view pre-defined reports and create custom reports against data collected on the various devices discovered and monitored by Dell Management Console. The pre-defined reports are device specific and can be saved in the CSV (spread sheet), XML, and HTML formats. Use the Reports module to view reports.
book.book Page 186 Monday, August 8, 2011 9:23 AM The Reporting User Interface To access the Reports portal page: select Reports All Reports. Knowing Your Reports User Interface The left pane displays the Reports tree. From this tree, you can access the pre-defined Dell Reports. Click Dell Reports. The pre-defined dell reports and their description are displayed on the right pane. For each pre-defined Dell report, the right pane displays graphical representation of the selected report.
book.book Page 187 Monday, August 8, 2011 9:23 AM • Save the displayed report, specifically as a Web part. See "Saving Reports" on page 189. • Print the displayed report. Click any part of the pie-chart to get more information about the report. NOTE: If you have newly discovered a system, the Resource Connection State report does not display the connection state data immediately.
book.book Page 188 Monday, August 8, 2011 9:23 AM 3 In the Fields sub-tab, click Add to include the attributes. See "Attributes for Inventory" on page 201 for all Dell attributes. NOTE: All Dell attributes are prefixed with Dell Computer or Dell Management Console. 4 Click Save changes. A tabular report is displayed with all the attributes you selected. For advanced reports, see the Symantec documentation available under Help Document Library.
book.book Page 189 Monday, August 8, 2011 9:23 AM Saving Reports You can save a report in multiple formats. For example, as an HTML file, XML file, CSV, or a Web part. If you want to save the above report as a Web part: 1 On the New SQL Report page, from the Save As drop-down menu, select Web part. 2 On the Save As Web part dialog box, enter a Name for the new report. 3 Select the size of Web part and click Save.
book.book Page 190 Monday, August 8, 2011 9:23 AM Metrics Reports These reports are available for monitoring metrics for device groups. • Peak Power — Provides information on the peak power consumption values for devices, contains other details like time, unit, and so on. • Power Budget — Provides information on the power budget, headroom, idle power, and so on for devices. The Peak Power and Power Budget reports are displayed in a tabular format.
book.book Page 191 Monday, August 8, 2011 9:23 AM Viewing Group Metric Reports To view group metric report graph for a custom group, do the following: 1 From Dell Management Console, select Manage Organizational Views and Groups. 2 In the Organizational Views page, create a New Organization View. 3 Create a group under newly created organizational view (For example, group-report). 4 Add servers under this newly created group. 5 Enable the Power Monitoring policies.
book.book Page 192 Monday, August 8, 2011 9:23 AM 4 Click Save As, save the file, and then click OK. 5 To overwrite an existing filter, select filter fom the list and click OK. Now, you can use this filter in the monitoring module. 6 In Home Monitoring and Alerting, select Monitor Policies Dell Policies Power Monitoring (or any other specific policy or cloned policy that you want to change.) 7 In the Monitor Targets Web part, select the defined filter and remove the default one.
book.book Page 193 Monday, August 8, 2011 9:23 AM A Virtualization Dell Management Console can discover virtualization servers. It also supports hardware inventory and health monitoring for the host servers. Dell Management Console displays the physical hosts and the virtual machines under the Servers node in the All Devices tree. Create a new group to display the virtual machine to host association in the All Devices tree.
book.book Page 194 Monday, August 8, 2011 9:23 AM Classic ESX Dell Management Console discovers the host device by using the VMware SNMP agent. The prerequisites to discover the host are: • Enabling SNMP service on the server • Enabling SNMP in the connection profile that is used in the Discovery task. HyperV Dell Management Console discovers the host device by using a WMI provider.
book.book Page 195 Monday, August 8, 2011 9:23 AM • The association between the host and virtual machines running on the host are created post discovery using the MAC address, IP address, and UUID of the virtual machines. • Virtual machines associated to a host are shown on the right pane when you click the host server in the left pane. Inventory Classic ESX The hardware inventory is shown using Dell OpenManage Server Administrator SNMP agent.
book.book Page 196 Monday, August 8, 2011 9:23 AM ESXi Configuration Enabling CIM OEM Providers To receive the health information (reported in the Dell Management Console monitor) from the ESXi server, enable the CimOemProvidersEnabled configuration setting (set to value 1), and restart the Management Agents for the first time after the ESXi installation. To enable CIM OEM providers: 1 Download and install the RCLI tools from the VMware website at vmware.com/go/remotecli/).
book.book Page 197 Monday, August 8, 2011 9:23 AM c The Secure port text box has the port number defined for the HTTPS service on the ESXi server. By default, this value is 443. d The SSL certificate file is pointing to the SSL certificate (self-signed) downloaded from the ESXi server. Refer to the section procedure to import multiple SSL Certificates in to Dell Management Console Connection Profile.
book.book Page 198 Monday, August 8, 2011 9:23 AM Step 1: Installing Remote CLI tools from VMware Download and Install VMware Infrastructure Remote CLI on a Windows computer. 1 Download Infrastructure Remote CLI tools from VMware website: vmware.com/go/remotecli/. Search for link to Download in section VMware Infrastructure Remote CLI on the page. 2 Install the tools at the default location (for example, C:\Program Files\VMware\VMware VI Remote CLI). Later steps assume the default install path.
book.book Page 199 Monday, August 8, 2011 9:23 AM Combinecerts.bat DOS Batch file Copy the following text into a file named combinecerts.bat. ------ START OF DOS Batch File ----@echo off rem Usage: combinecerts
book.book Page 200 Monday, August 8, 2011 9:23 AM Points to Note 200 • To delete a virtual machine displayed in the All Devices tree; first delete the devices under the group and then delete the group. Remove the group from the discovery range too; other wise, the group will still be displayed after every discovery cycle. • If you add a guest to a virtual machine after the virtual machine is discovered, the guest is not associated with the host.
book.book Page 201 Monday, August 8, 2011 9:23 AM Attributes for Inventory B This section displays the attributes used by Dell Management Console to create a report. Table B-1.
book.book Page 202 Monday, August 8, 2011 9:23 AM Table B-1.
book.book Page 203 Monday, August 8, 2011 9:23 AM Table B-1.
book.book Page 204 Monday, August 8, 2011 9:23 AM Table B-1.
book.book Page 205 Monday, August 8, 2011 9:23 AM Table B-1.
book.book Page 206 Monday, August 8, 2011 9:23 AM Table B-1.
book.book Page 207 Monday, August 8, 2011 9:23 AM Table B-1.
book.book Page 208 Monday, August 8, 2011 9:23 AM Table B-1.
book.book Page 209 Monday, August 8, 2011 9:23 AM Table B-2.
book.book Page 210 Monday, August 8, 2011 9:23 AM Table B-2.
book.book Page 211 Monday, August 8, 2011 9:23 AM Table B-2. Inventory Attributes of EMC and MD3000 Storage for Reports (continued) Component Attribute VirtualDisk VirtualDiskNumber VirtualDiskName VirtualDiskStripeSize VirtualDiskTargetId VirtualDiskStripeElementSize VirtualDiskLUNId VirtualDiskDeviceName VirtualDiskLength VirtualDiskWritePolicy VirtualDiskReadPolicy VirtualDiskLayout SoftwareAgent SoftwareType SoftwareVersion SoftwareDescription Table B-3.
book.book Page 212 Monday, August 8, 2011 9:23 AM Table B-3.
book.book Page 213 Monday, August 8, 2011 9:23 AM Table B-4. Inventory Attributes of FC and Ethernet Switches for Reports Component Attribute Contact ContactInformation ContactLocation ContactName Device DeviceAssetTag DeviceDescription DeviceManufacturer DeviceName DeviceSerialNumber DeviceServiceTag DeviceSystemModelType Firmware FirmwareName FirmwareVersion Network NICIPAddress NICMACAddress NICDescription Table B-5.
book.book Page 214 Monday, August 8, 2011 9:23 AM Table B-5. Inventory Attributes of KVM for Reports (continued) Component Attribute DeviceSerialNumber DeviceServiceTag DeviceSystemModelType Firmware FirmwareName FirmwareVersion Network NICIPAddress NICMACAddress NICDescription Table B-6.
book.book Page 215 Monday, August 8, 2011 9:23 AM Table B-7.
book.book Page 216 Monday, August 8, 2011 9:23 AM Table B-8.
book.book Page 217 Monday, August 8, 2011 9:23 AM Table B-8.
book.book Page 218 Monday, August 8, 2011 9:23 AM Table B-9.
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book.book Page 221 Monday, August 8, 2011 9:23 AM Importing MIBs, 83 Install Readiness Prerequisites, 24 Installation Requirements, 23 Installing Dell Management Console, 25 Introduction, 13 K Knowing Your Discovery User Interface, 66 Knowing Your Inventory User Interface, 82 Managing Server Monitoring Alerts, 158 Metrics Reports, 190 Migrating Discovery Information from IT Assistant 8.
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