Dell™ Latitude™ E4200 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your computer. For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Model PP15S w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents 1 About Your Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 8 Battery Removal . . . . . . . . . . . . . . . . . . . . . . Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator . . . . . . . . . . . . . . . . 2 . . . . . 10 . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . . . . 11 Setting Up Your Computer .
Troubleshooting Tips . . . . . . . . . . . . . . . Using the Hardware Troubleshooter. Tips . . . . . . . . . . . 29 . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Power Problems . . . . . . . . . . . . . . . . . . Memory Problems . . . . . . . . . . . . . . . . . 31 32 . . . . . . . . . . . . . . . . . 33 . . . . . . . . . . . . . . . . . . 33 Dell Support Utility Reinstalling Software Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems With Your Order . Product Information . . . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . . . . . 48 Returning Items for Warranty Repair or Credit Index . . . . . 48 Before You Call . . . . . . . . . . . . . . . . . . . . . 49 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
About Your Computer Front View 1 2 17 16 3 4 5 15 6 7 14 8 13 9 12 11 10 1 display 2 volume controls 3 power button 4 ambient light sensor 5 network connector 6 USB connector with PowerShare 7 IEEE 1394 connector 8 memory card reader About Your Computer 7
9 keyboard 11 wireless switch 10 Wi-Fi Catcher™ Network Locator 12 fingerprint reader (optional) 13 touch pad 14 touch pad buttons (2) 15 keyboard status lights 16 device status lights 17 Dell Latitude ON™ button (optional) Back View 1 10 9 2 3 8 4 7 6 8 5 1 ExpressCard slot 2 SmartCard slot 3 air vents 4 audio connectors (2) 5 USB/eSATA connector 6 video connector 7 AC adapter connector 8 power light/battery light 9 battery 10 security cable slot About Your Compute
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.
Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator wireless switch icon Dell Wi-Fi Catcher Network Locator icon Use the wireless switch to enable or disable wireless network devices and the Wi-Fi Catcher Network Locator to locate networks. For information about connecting to the Internet, see "Connecting to the Internet" on page 14.
Setting Up Your Computer Quick Setup CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see www.dell.com/regulatory_compliance. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player. 5 Open the computer display and press the power button to turn on the computer.
NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect the computer to a docking device or other external device, such as a printer. 6 Connect to the Internet. See "Connecting to the Internet" on page 14 for more information.
Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a network connection or external modem and an Internet service provider (ISP). If you are using a DSL or cable/satellite modem, contact your ISP or cellular phone service for setup instructions. If you are using an external USB modem, follow the installation instructions that came with your modem before setting up your dial-up connection.
NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Microsoft Windows® XP 1 Save and close any open files, and exit any open programs. 2 Click Start→ Internet Explorer→ Connect to the Internet. 3 In the next window, click the appropriate option: • If you do not have an ISP, click Choose from a list of Internet service providers (ISPs).
Microsoft Windows® XP Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer. NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers.
To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings→ Next. 4 On the Which computer is this? screen, click Old Computer→ Next. 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next.
4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→ Next. 5 Insert the removable media, such as a writable CD, and click OK. 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk, and click Start→ Run.
3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries.
Setting Up Your Computer
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.
Secure Digital (SD) Memory Card Reader Cards supported SD, SDIO, SD HC, Mini SD MMC, MMC+, Mini MMC Memory Memory module connector one user-accessible SODIMM socket Memory module capacities 1 GB, 2 GB, 4 GB NOTE: 4 GB memory modules may not be available Memory type DDR3 SODIMM Minimum memory 1 GB (onboard memory) Maximum memory 5-GB capable (requires 64-bit Windows Vista® operating system) Smart Card Read/write capabilities reads and writes to all ISO 7816 1/2/3/4 microprocessor cards (T=0, T=1
Ports and Connectors (continued) USB, eSATA two 4-pin USB 2.0-compliant connectors NOTE: One USB connector can be used as an eSATA connector. The other USB connector with PowerShare can be used to charge a USB device when the computer is turned on or off. Video 15-hole VGA connector IEEE 1394 4-pin mini E-Dock standard E-Dock connector for devices such as E-Dock advanced port replicators and expansion stations NOTE: The optional media base can be connected to the E-Dock connector.
Audio (continued) Stereo conversion 24-bit (analog-to-digital and digital-toanalog) Interfaces: Internal High Definition Audio (Azalia) codec External microphone/stereo line-in connector, stereo headphones/speakers connector Speaker one 4-ohm speaker Internal speaker amplifier 2-W channel into 4 ohms Volume controls volume control buttons, program menus Display Type (active-matrix TFT) WXGA Active X/Y 261.12 x 163.2 Dimensions: Height 261.12 mm (10.28 inches) Width 163.2 mm (6.
Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 73.0-mm (2.9-inch) sensor-active area Height 42.9-mm (1.7-inch) rectangle Battery Type 4-cell: 28 Whr/14.8V 6-cell: 58 Whr/11.1V Slice: 48 Whr/11.1V Dimensions: 4 cell Depth 210 mm (8.27 inches) Height 18 mm (0.71 inch) Width 46.5 mm (1.83 inch) 6 cell Depth 210 mm (8.27 inches) Height 23.2 mm (0.91 inch) Width 68.
Battery (continued) Weight 0.2 kg (0.44 lb) (4 cell) 0.37–0.38 kg (0.82–0.84 lb) (6 cell) 0.59–0.61 kg (1.3–1.34 lb) (slice) Voltage 11.1 VDC (6-cell, slice) 14.8 VDC (4-cell) Charge time (approximate): Computer off approximately 1 hour to 80% capacity (4 cell battery) approximately 2 hours to 100% capacity (4 cell battery) Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions.
AC Adapter (continued) Dimensions: Height 16 mm (0.63 inch) Width 63 mm (2.48 inches) Depth 88 mm (3.46 inches) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Fingerprint Reader (Optional) Type UPEK TCS3 TouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technology Physical Height 19.95–26.82 mm (0.79–1.06 inch) Width 290.6 mm–296.6 mm (11.44–11.68 inches) Depth 204 mm–226 mm (8.03–8.
Environmental (continued) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured within head-parked position and a 2-ms halfsine pulse): Operating 143 G Storage 163 G Altitude (maximum): 28 Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
Troubleshooting Tips CAUTION: Always unplug your computer from the electrical outlet before opening the cover. NOTE: For detailed troubleshooting information, including responding to system messages, see your Service Manual on support.dell.com. Using the Hardware Troubleshooter 1 Click the Windows Vista Start button™ , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search.
• Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Ensure that the main power cable and front panel cable are securely connected to the system board.
• See the software documentation for minimum memory requirements. If necessary, install additional memory. • Reseat any accessible memory modules to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 33). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat any accessible memory modules to ensure that your computer is successfully communicating with the memory.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program. A program is designed for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD — 1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen.
Dell Support Utility The Dell Support Utility provides self-support information, software updates, and health scans of your computing environment. Access the Dell Support Utility from the icon on the taskbar, or from the Start menu. If the Dell Support icon does not appear in your taskbar: 1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.
Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. 1 Attach an external CD/DVD drive or the media base if not already present. 2 Insert the Drivers and Utilities media. 3 Shut down and restart the computer. When the DELL logo appears, press immediately.
Reinstalling Software Drivers Identifying Drivers 1 Locate the list of devices for your computer. a Click the Windows Vista Start button™ Computer. b Click Properties→ Device Manager. , and right-click NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue. 2 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.
Returning to a Previous Device Driver Version 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver.
5 At the Welcome Dell System Owner screen, click Next. The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, that driver is not required by your operating system, or you must find the drivers that came with the specific device.
• Dell Factory Image Restore returns your hard drive to the same operating state as when you purchased the computer. The program deletes all data on the hard drive and removes any programs installed after you received the computer. • If you received the Operating System media with your computer, you can use it to restore your operating system. However, using the Operating System media deletes all data on the hard drive.
Using Dell Factory Image Restore NOTICE: Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. Using Dell Factory Image Restore permanently deletes all data (for example, documents, spreadsheets, e-mail messages, digital photos, and music files) on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using Dell Factory Image Restore.
Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 36) • Microsoft System Restore (see "Using Microsoft® Windows® System Restore" on page 38) NOTICE: Before performing the installation, back up all data files from your primary hard drive to another media. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express Service Code • Use the Service Tag to identify your computer when you use support.dell.com or contact support. The Service Tag/Express Service Code is located on your computer.
Document/Media/Label Contents Safety, Regulatory, Warranty, and Support Documentation • Warranty information This type of information may have shipped with your computer. For additional regulatory information, see the Regulatory Compliance Homepage on www.dell.com at the following location: www.dell.com/regulatory_compliance. • Safety instructions Service Manual • How to remove and replace parts The Service Manual for your computer can be found at support.dell.com.
Document/Media/Label Contents Dell™ Systems Management Administrator's Guide • About Intel® Active Management Technology (iAMT), including overview, features, setup, and configuration information. The Dell Systems Management Administrator's Guide is available at support.dell.com. Microsoft® Windows® License Label Your Microsoft Windows License is located on your computer. • Location of drivers for iAMT. • Provides your operating system product key.
Finding Information
Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Troubleshooting Tips" on page 29 for information and procedures that pertain to the problem your computer is experiencing.
NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.
• Dell Support e-mail addresses: mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses: apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP): ftp.dell.
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 51.
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 50). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.
Getting Help
Index B battery removal, 9 Dell Latitude ON User’s Guide, 42 Dell Technology Guide, 42 Dell Wi-Fi Catcher Network Locator, 10 C DellConnect, 46 connecting AC adapter, 11 IEEE 1394 devices, 12 Internet, 14 network, 13 network cable, 12 USB devices, 12 diagnostics Dell, 33 contacting Dell, 45, 51 drivers, 35 Drivers and Utilities media, 41 identifying, 35 reinstalling, 35 returning to a previous version, 36 D Dell contacting, 45, 51 software updates, 33 Support Utility, 33 technical support and custom
F Files and Settings Transfer Wizard, 15 finding information, 41 I Internet connecting, 14 setting up, 14 Wi-Fi Catcher Network Locator, 10 wireless switch, 10 networks (continued) Wi-Fi Catcher Network Locator, 10 wireless switch, 10 Notebook System Software, 41 O operating system Dell Factory Image Restore, 39 media, 40 reinstalling, 41 System Restore, 37 Operating System media, 41 operating system product key, 43 L license label, 43 phone numbers, 51 M media Drivers and Utilities, 41 operating syst
S safety information, 42 Service Manual, 42 Service Tag, 41 support, 45 contacting Dell, 51 DellConnect, 46 online services, 46 regional, 46 technical support and customer service, 46 setup computer, 11 Internet, 14 quick setup, 11 support information, 42 software problems, 32 reinstalling, 35 troubleshooting, 31-32 updates, 32 T specifications AC adapter, 26 all, 21 audio, 23 battery, 25 communications, 23 display, 24 environmental, 27 fingerprint reader, 27 keyboard, 25 memory, 22 physical, 27 ports
V view back, 8 front, 7 W warranty information, 42 Wi-Fi Catcher Network Locator, 10 Windows License label, 43 Windows Vista Dell Factory Image Restore, 39 Device Driver Rollback, 36 Program Compatibility wizard, 32 reinstalling, 41 returning to a previous device driver version, 36 System Restore, 37-38 56 Index Windows XP Files and Settings Transfer Wizard, 15 reinstalling, 41 setting up Internet connection, 15 System Restore, 37-38 wizards Files and Settings Transfer Wizard, 15 Program Compatibility w
