User's Manual

134 Using GUI Console Redirection
Why doesn’t the
mouse sync in DOS
when performing
Console Redirection?
The Dell BIOS is emulating the mouse driver as a PS/2
mouse. By design, the PS/2 mouse uses relative position for
the mouse pointer, which causes the lag in syncing. iDRAC
has a USB mouse driver, which allows absolute position and
closer tracking of the mouse pointer. Even if iDRAC passes
the USB absolute mouse position to the Dell BIOS, the BIOS
emulation would convert it back to relative position and the
behavior would remain. To fix this problem, set the mouse
mode to NONE in the Console Redirection configuration.
Why doesn’t the
mouse sync under the
Linux text console?
Virtual KVM requires the USB mouse driver, but the USB
mouse driver is available only under the X-Window operating
system.
I am still having issues
with mouse
synchronization.
Ensure that the correct mouse is selected for your operating
system before starting a console redirection session.
Ensure that Synchronize Mouse is checked in the Mouse
menu. Press <Alt><M> or select Mouse→ Synchronize
mouse to toggle mouse synchronization. When
synchronization is enabled, a check mark appears next to the
selection in the Mouse menu.
Why can't I use a
keyboard or mouse
while installing a
Microsoft
®
operating
system remotely by
using iDRAC Console
Redirection?
When you remotely install a supported Microsoft operating
system on a system with Console Redirection enabled in the
BIOS, you receive an EMS Connection Message that requires
that you select OK before you can continue. You cannot use
the mouse to select OK remotely. You must either select OK
on the local system or restart the remotely managed server,
reinstall, and then turn Console Redirection off in the BIOS.
This message is generated by Microsoft to alert the user that
Console Redirection is enabled. To ensure that this message
does not appear, always turn off Console Redirection in the
BIOS before installing an operating system remotely.
Table 7-7. Using Console Redirection: Frequently Asked Questions (continued)
Question Answer