Dell E1920H/E2020H/E2220H/ E2420H/E2420HS/E2720H/E2720HS User’s Guide Monitor Model: E1920H/E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS Regulatory Model: E1920Hf, E2020Hb,E2220Hf, E2220Ho, E2420Hf, E2420Ho, E2420HSf, E2720Hb, E2720HSb
Notes, Cautions and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are of Dell Inc. or its subsidiaries.
Contents About your monitor............................................5 Package contents...................................................... 5 Product features........................................................ 6 Identifying features and controls................................. 7 Monitor specifications................................................12 Pin assignments ...................................................... 25 Plug and play capability.............................................
Troubleshooting................................................ 71 Self-test...................................................................71 Built-in diagnostics................................................... 73 Common problems.................................................... 74 Product-specific problems......................................... 76 Appendix..........................................................77 FCC Notices (U.S. Only) and Other Regulatory Information........................
About your monitor Package contents Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: To set up Stand from any other source, refer to the documentation comes with the Stand for instruction. Component image Component description Monitor a a b b c c Stand riser: a.
VGA cable (EMEA and Japan region) DP cable (E1920H/E2020H/E2220H/ E2420H and E2720H) HDMI cable (E2420HS and E2720HS) • Quick Start Guide • Safety, Environmental, and Regulatory Information Product features • • • • • • • • • • • • • • • The Dell E1920H/E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS flat panel monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) Panel with LED backlight. The monitor features include : E1920H: 47.02 cm (18.5 in.
• ≤ 0.3 W in Standby Mode. • Optimize eye comfort with a flicker-free screen. • Possible long-term effects if blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature to reduce risk of eye strain from high blue light emission. • Security-lock slot. • Arsenic-free glass and Mercury-free for panel only. • BFR/PVC-Reduced (Its circuit boards are made from BFR/PVC-free laminates). • Meets NFPA 99 leakage current requirement.
Back view 5 1 2 4 3 Without monitor stand Label Description With monitor stand Use 1 Security-lock slot To secure the monitor using a security lock (purchased separately). 2 Barcode, serial number, and service tag label See this label if you need to contact Dell for technical support. The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3 Regulatory information List the regulatory approvals.
Identifying features and controls Front view E2420HS/E2720HS 1 Label 1 2 Description 2 Use Function buttons To access the OSD menu and change the settings if required. For more information, see Using the front panel controls. Power On/Off button (with LED indicator) To turn the monitor On or Off. Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode.
Label Description Use 1 Security-lock slot To secure the monitor using a security lock (purchased separately). 2 Barcode, serial number, and service tag label See this label if you need to contact Dell for technical support. The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3 Regulatory information List the regulatory approvals. 4 Cable-management slot To organize the cables.
Bottom view, without monitor stand 1 2 3 E1920H/E2020H/E2220H/E2420H/E2720H Label 1 Description Use Power port To connect the monitor power cable. 2 DP port For connection to your computer using DP cable. 3 VGA port For connection to your computer using VGA cable. 4 1 2 3 4 E2420HS/E2720HS Label 1 Power port Description To connect the monitor power cable. Use 2 HDMI port For connection to your computer using HDMI cable.
Monitor specifications Model E1920H E2020H Screen type Panel type Viewable area Diagonal Active area Horizontal Vertical Area Pixel pitch Pixel per inch (PPI) Viewing angle Horizontal Vertical Brightness Contrast ratio Faceplate coating Backlight Response time Normal mode Fast mode Color depth Color gamut Dell display manager compatibility Connectivity Bezel width (edge of monitor to active area) Active matrix-TFT LCD TN Active matrix-TFT LCD TN 470.10 mm (18.5 in.) 409.80 mm (16.13in.) 230.40 mm (9.
Monitor specifications Model E2220H E2420H/E2420HS Screen type Panel type Viewable area Diagonal Active area Horizontal Vertical Area Pixel pitch Pixel per inch (PPI) Viewing angle Horizontal Vertical Brightness Contrast ratio Faceplate coating Backlight Response time Normal mode Fast mode Color depth Color gamut Dell display manager compatibility Connectivity Active matrix-TFT LCD TN Active matrix-TFT LCD In-Plane Switching 546.86 mm (21.5 in.) 604.70 mm (23.8 in.) 476.64 mm (18.77 in.) 268.
Monitor specifications Model E2720H/E2720HS Screen type Panel type Viewable area Diagonal Active area Horizontal Vertical Area Pixel pitch Pixel per inch (PPI) Viewing angle Horizontal Vertical Brightness Contrast ratio Faceplate coating Backlight Response time Normal mode Fast mode Color depth Color gamut Dell display manager compatibility Connectivity Active matrix-TFT LCD In-Plane Switching 685.99 mm (27 in.) 597.89 mm (23.54 in.) 336.31 mm (13.24 in.) 2010.76 cm² (311.67 in.²) 0.3114 mm x 0.
Resolution specifications Model E1920H E2020H Horizontal scan range 30 kHz to 83 kHz (automatic) 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) 50 Hz to 76 Hz (automatic) Maximum preset resolution 1366 x 768 @ 60 Hz 1600 x 900 @ 60 Hz Model E2220H E2420H/E2420HS Horizontal scan range 30 kHz to 83 kHz (automatic) 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) 50 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 @ 60 Hz 1920 x 1080 @
Preset display modes E2020H Display mode VESA, 720 x 400 VESA, 640 x 480 VESA, 640 x 480 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1280 x1024 VESA, 1280 x1024 VESA, 1152 x 864 VESA, 1600 x 900 Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/Vertical) (kHz) (Hz) 31.5 31.5 37.5 37.9 46.9 48.4 60.0 64.0 80.0 67.5 60.0 70.1 60.0 75.0 60.3 75.0 60.0 75.0 60.0 75.0 75.0 60.0 28.3 25.2 31.5 40.0 49.5 65.0 78.8 108.0 135.0 108.0 108.
Electrical specifications Model Video input signals Synchronization input signals AC input voltage/ frequency/current Inrush current Power Consumption Model Video input signals Synchronization input signals AC input voltage/ frequency/current Inrush current Power Consumption E1920H • Analog RGB: 0.
Electrical specifications Model Video input signals Synchronization input signals AC input voltage/ frequency/current Inrush current Power Consumption Model Video input signals Synchronization input signals AC input voltage/ frequency/current Inrush current Power Consumption E2420H • Analog RGB: 0.
Electrical specifications Model Video input signals Synchronization input signals AC input voltage/ frequency/current Inrush current Power Consumption Model Video input signals Synchronization input signals AC input voltage/ frequency/current Inrush current Power Consumption E2720H • Analog RGB: 0.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components, and peripherals you ordered, and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. NOTE: This monitor is ENERGY STAR certified.
Physical characteristics Model E1920H/E2020H/E2220H Signal cable type: D-Sub (VGA), 15 pins Analog (cable is included for EMEA and JPN region only); Digital DP, 20 pin NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor.
Physical characteristics Model E2420H/E2720H Signal cable type: D-Sub (VGA), 15 pins (cable is included for Analog EMEA and JPN region only); Digital DP, 20 pin NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor.
Physical characteristics Model E2420HS/E2720HS Signal cable type: D-Sub (VGA), 15 pins (cable is included for Analog EMEA and JPN region only); Digital HDMI, 19 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor.
Environmental characteristics Model E1920H/E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS Temperature: Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating: Storage Shipping -20 °C to 60 °C (-4 °F to 140 °F) Humidity: Operating 10% to 80% (non-condensing) Non-operating: Storage Shipping 5% to 90% (non-condensing) Altitude: Operating (maximum) 5,000 m (16,400 ft) Non-operating (maximum) 12,192 m (40,000 ft) Model E1920H E2020H Thermal dissipation 47.09 BTU/hour (maximum) 34.
Pin assignments D-Sub 15-pin connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Assignment Video-Red Video-Green Video-Blue GND Self-test GND-R GND-G GND-B DDC +5 V GND-sync GND DDC data H-sync V-sync DDC clock About your monitor │ 25
Pin assignments DP 20-pin connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal Assignment ML_LANE3_N GND ML_LANE3_P ML_LANE2_N GND ML_LANE2_P ML_LANE1_N GND ML_LANE1_P ML_LANE0_N GND ML_LANE0_P GND GND AUX _CH_P GND AUX _CH_N HPD RETURN DP_PWR 26 │ About your monitor
Pin assignments HDMI 19-pin connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Signal Assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C.
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings as required. For more information about changing the monitor settings, see Operating your monitor.
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E1920H/E2020H 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2. Attach the stand assembly to the monitor.
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2220H 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2. Attach the stand assembly to the monitor. a. b.
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2420H 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2. Attach the stand assembly to the monitor. a. b.
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2720H 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base. c. Tighten thumbscrew clockwise till it's securely fastened. 2.
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2420HS/E2720HS 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base. c. Tighten thumbscrew clockwise till it's securely fastened. 2.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Do not connect all cables to the computer at the same time. It is recommended to route the cables through the cable-management slot before you connect them to the monitor. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. To connect your monitor to the computer: 1.
Organizing cables Use the cable-management slot to route the cables connected to your monitor. Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E1920H/E2020H 1. a. Place the monitor on a soft cloth along the desk. b. Remove VESA cover to access the release button. 2. a.
Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2220H 1. a. Place the monitor on a soft cloth along the desk. b. Remove VESA cover to access the release button. 2. a. Use a long and thin screwdriver to push the release latch located in a hole just above the stand. b.
Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2420H 1. a. Place the monitor on a soft cloth along the desk. b. Remove VESA cover to access the release button. 2. a. Use a long and thin screwdriver to push the release latch located in a hole just above the stand. b.
Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2720H 1. a. Place the monitor on a soft cloth along the desk. b. Remove VESA cover to access the release button. 2. a. Use a long and thin screwdriver to push the release latch located in a hole just above the stand. b.
Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2420HS/E2720HS 1. a. Place the monitor on a soft cloth along the desk. b. Unscrew thumbscrew at the tilt bracket fully. 2. Slide the stand out of the monitor completely. 3. Loosen the stand base thumbscrew fully to remove the base from the riser.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESAcompatible base mounting kit. 1. 2. 3. 4. 5. Place the monitor panel on a soft cloth or cushion on a stable flat table. Remove the stand. Use a screwdriver to remove the four screws securing the plastic cover. Attach the mounting bracket from the wall mounting kit to the LCD. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
Operating your monitor Turning on the monitor Press the button to turn on the monitor. E1920H/E2020H/E2220H/E2420H/E2720H Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. E1920H/E2020H/E2220H/E2420H/E2720H 1 2 3 4 5 The following table describes the control buttons: Control buttons 1 Description Use this button to choose from a list of preset modes.
4 To exit or return to the OSD main menu. Exit 5 Power button (with power-status light) To turn the monitor on or off. Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. Turning on the monitor Press the button to turn on the monitor. E2420HS/E2720HS Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed.
2 Volume 3 Use the Volume key to direct access to the "Volume" control menu. (E2X20HS) To launch the On-Screen Display (OSD) menu, or to access the list of items/options of a menu item. For more information, see Accessing the OSD menu. To exit or return to the OSD main menu. Menu 4 Exit 5 Power button (with power-status light) To turn the monitor on or off. Solid white light indicates that the monitor is turned on and functioning normally.
Using the On-Screen Display (OSD) menu Accessing the OSD menu NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the E1920H E2020H E2220H E2420H E2720H button to display the OSD main menu.
Icon Menu and submenus Description Brightness/ Use this option to control the brightness or contrast settings. Contrast EXX20H Dell XX Monitor Brightness / Contrast Auto Adjust 75% Input Source 75% Color Display Menu Personalize Others E2X20HS Dell 2X Monitor Brightness / Contrast Auto Adjust 75% Input Source 75% Color Display Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight.
Icon Menu and submenus Auto Adjust Description Use this option to activate automatic setup and adjust menu.
Icon Menu and submenus Input Source Description Use the Input Source menu to switch between the different video signals that may be connected to your monitor.
Icon Menu and submenus Color Description Use color to adjust the color setting mode.
Icon Menu and submenus Preset Modes Description When you select Preset Modes, you can choose Standard, ComfortView, Warm, Cool, Custom Color from the list. • Standard: Load the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.
Icon Menu and submenus Description E2X20HS Dell 2X Monitor Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format ComfortView Input Source Reset Color Warm Color Cool Display Custom Color Audio Menu Personalize Others Input Color Format Allow you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or DVD player using the DP or HDMI cable. • YPbPr: Select this option if your DVD player supports only YPbPr output.
Icon Menu and submenus Description Reset Color Reset your monitor color settings to the factory settings. Display Use the display to adjust image.
Icon Menu and submenus Description E2X20HS Dell 2X Monitor Brightness / Contrast Aspect Ratio Auto Adjust Horizontal Position Input Source Vertical Position Color Sharpness Display Pixel Clock Audio Phase Menu Response Time Personalize Reset Display Wide 16:9 50 Normal Others Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, or 5:4. Horizontal Use or to move image left and right. Position (VGA input only) Minimum is '0' (-). Maximum is '100' (+).
Icon Menu and submenus Audio Description E2X20HS Dell 2X Monitor Brightness / Contrast Volume 50 Auto Adjust Speaker Enable Input Source Reset Audio Color Display Audio Menu Personalize Others Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Speaker Allows you to enable or disable Speaker function. Reset Audio Select this option to restore default audio settings.
Icon Menu and submenus Menu Description Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen, and so on.
Icon Menu and submenus Lock Description Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All keys are locked except key. To unlock, please use one of the following options : 1. Press the menu key takes you directly to the OSD menu to unlock. 2. Press and hold key of the monitor for 4 seconds to unlock. Reset Menu Select this option to restore default menu settings.
Icon Menu and submenus Description Shortcut Key 1 Allow you to select one of the following: Preset Modes, Brightness/ Contrast, Auto Adjust, Input Source, Aspect Ratio, Volume (E2X20HS only), to set the shortcut key 1. Shortcut Key 2 Allow you to select one of the following: Preset Modes, Brightness/ Contrast, Auto Adjust, Input Source, Aspect Ratio, Volume (E2X20HS only), to set the shortcut key 2.
Icon Menu and submenus Display Info Description Press to display the information about the display.
Icon Menu and submenus Description E2X20HS Dell 2X Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag Display Reset Others Audio Factory Reset Menu Personalize Others LCD Help reduce minor cases of image retention. Depending on the degree Conditioning of image retention, the program may take some time to run. To start LCD Conditioning, select On.
Icon Menu and submenus Service Tag Description Display the Service Tag number of the monitor.
EXX20H Dell XX Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset ENERGY STAR ® Personalize Others E2X20HS Dell 2X Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag ABCDEFG Display Reset Others Audio Factory Reset ENERGY STAR ® Menu Personalize Others Before the DDC/CI function is disabled, the f
E2X20HS Dell 2X Monitor The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? Yes No E2X20HS The following Power Warning Message box applies to Brightness functions for the first time when you adjust the Brightness level above the default level. EXX20H Dell XX Monitor Adjusting to this value will increase power consumption above the default level.
The OSD functions only in the normal operation mode. When any button is pressed in the Standby mode, one of the following messages will be displayed: E1920H E2020H E2220H E2420H E2720H Dell XX Monitor ? No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/EXX20H EXX20H E2420HS E2720HS Dell 2X Monitor ? No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.
When the monitor enters Standby mode, the following message appears. EXX20H Dell XX Monitor Going into Standby mode… EXX20H E2X20HS Dell 2X Monitor Going into Standby mode… E2X20HS If VGA or DP or HDMI cable is not connected, a floating dialog box appears. The monitor will enter Standby mode after 4 minutes if left at this state. E1920H E2020H E2220H E2420H E2720H Dell XX Monitor ? No DP Cable The display will go into Standby mode in 4 minutes. www.dell.
Setting up display resolution on your monitor E1920H Setting display resolution to 1366 x 768 For best performance, set the display resolution to 1366 x 768 pixels by performing the following steps: In Windows 7: 1. Right-click on the desktop and click Screen Resolution. 2. Click the drop-down menu of the Screen Resolution and select 1366 x 768. 3. Click OK. In Windows 8 or Windows 8.1: 1. 2. 3. 4. Select the Desktop tile to switch to classic desktop.
Non-Dell computer In Windows 7: 1. 2. 3. 4. Right-click on the desktop and click Personalization. Click Change Display Settings. Click Advanced Settings. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on. 5. Refer to the graphic card provider website for updated driver. For example, https://www.AMD.com or https://www.NVIDIA.com. 6.
Setting up display resolution on your monitor E2020H Setting display resolution to 1600 x 900 For best performance, set the display resolution to 1600 x 900 pixels by performing the following steps: In Windows 7: 1. Right-click on the desktop and click Screen Resolution. 2. Click the drop-down menu of the Screen Resolution and select 1600 x 900. 3. Click OK. In Windows 8 or Windows 8.1: 1. 2. 3. 4. Select the Desktop tile to switch to classic desktop.
Non-Dell computer In Windows 7: 1. 2. 3. 4. Right-click on the desktop and click Personalization. Click Change Display Settings. Click Advanced Settings. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on. 5. Refer to the graphic card provider website for updated driver. For example, https://www.AMD.com or https://www.NVIDIA.com. 6.
Setting up display resolution on your monitor E2220H/E2420H/E2420HS/E2720H/E2720HS Setting display resolution to 1920 x 1080 For best performance, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows 7: 1. Right-click on the desktop and click Screen Resolution. 2. Click the drop-down menu of the Screen Resolution and select 1920 x 1080. 3. Click OK. In Windows 8 or Windows 8.1: 1. 2. 3. 4. Select the Desktop tile to switch to classic desktop.
Non-Dell computer In Windows 7: 1. 2. 3. 4. Right-click on the desktop and click Personalization. Click Change Display Settings. Click Advanced Settings. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on. 5. Refer to the graphic card provider website for updated driver. For example, https://www.AMD.com or https://www.NVIDIA.com. 6.
Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory. H model HS model 5° 21° 5° 21° Using height adjustment You can adjust the monitor height for the most comfortable viewing angle.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Disconnect all video cables from the monitor.
E2420H Dell 24 Monitor ? No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/E2420H E2420HS E2420H Dell 24 Monitor ? No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/E2420HS E2720H E2420HS Dell 27 Monitor ? No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/E2720H E2720HS E2720H Dell 27 Monitor ? No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. 4 3 2 1 Label 1 2 3 4 Description Button 1 Button 2 Button 3 Button 4 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Press and Hold Button 1 for about 4 seconds and wait for a pop up menu. 3.
Common problems The following table provides general information about common monitor problems you might encounter and the possible solutions: Common symptoms Possible solutions No video/Power LED off • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed.
Synchronization problems • Reset the monitor to Factory Settings (Factory Reset). • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in safe mode. Safety related issues • Do not perform any troubleshooting step. • Contact Dell immediately. Intermittent problems • Try different Preset Modes in Color settings OSD.
Product-specific problems Specific symptoms Possible solutions Screen image is too small • Check the Aspect Ratio setting in the Display settings OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor with the buttons on the bottom of the panel • Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor. No input signal when user controls are pressed • Check the signal source.
Appendix Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at https://www.dell.com/regulatory_compliance.
