Dell E2417H Monitor User’s Guide Model: E2417H Regulatory model: E2417Hb
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Tilt 38 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Product Specific Problems . . . . . . . . . . . . . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
VESA™ Screw Cover Power Cable (Varies by Countries) DP Cable VGA Cable (except North & South America) • Drivers and Documentation Media • Quick Setup Guide • Safety, Environmental, and Regulatory Information 6 | About Your Monitor
Product Features The Dell E2417H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • E2417H: 60.5 cm (23.8-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA and DisplayPort with full-screen support or lower resolutions. • Tilt adjustment capability. • Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
Identifying Parts and Controls Front View Front panel controls Description Label 8 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) | About Your Monitor
Back View Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm behind attached VESA Cover) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Security lock slot Secures monitor with security lock (security lock not included). 4 Barcode, serial number, and Service Tag label Refer to this label if you need to contact Dell for technical support.
Side View Right Side Bottom View Bottom view without monitor stand Description Label 10 Use 1 Power cable connector Connect the power cable. 2 DisplayPort Connect your computer with DP cable. 3 VGA connector Connect your computer with VGA cable (cable included, except North & South America). 4 Dell Soundbar mounting slots Attaches the optional Dell Soundbar. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar.
Monitor Specifications Model E2417H Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 604.70 mm (23.8 inches) Horizontal, Active Area 527.04 mm (20.75 inches) Vertical, Active Area 296.46 mm (11.67 inches) Area 156246.27 mm2 (242.18 inch2) Pixel pitch 0.275 mm x 0.
* Color gamut (typical) is based on CIE1976 (87% NTSC) and CIE1931 (72% NTSC) test standards.
Electrical Specifications Model E2417H • Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance • DisplayPort 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair Video input signals Synchronization input signals Separate horizontal and vertical synchronization, polarity-free TTL level, SOG (Composite SYNC on green) AC input voltage/frequency/ current 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1 A (typical) • 120 V: 30 A (Max.
Weight without stand assembly (For wall mount or VESA mount considerations - no cables) 3.28 kg (7.23 lb) Weight of stand assembly 0.69 kg (1.52 lb) Front frame gloss Black Frame - 35 gloss unit (max.) Environmental Characteristics Model E2417H Compliant Standards • ENERGY STAR certified Monitor • EPEAT Gold registered in the U.S. EPEAT registration varies by country. See www.epeat.
Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.
DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.3 V DP_PWR Plug and Play Capability You can install the monitor in any Plug and Play-compatible system.
LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To attach the monitor stand: 1 2 Assemble the stand arm to stand base. a Place the monitor stand base on a stable table top.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Route the cables through the cable-management slot before connecting them. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1 Turn Off your computer and disconnect the power cable. 2 Connect the DP or VGA cable from your monitor to the computer.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above. Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. 1 Remove the VESA screw cover. a Place the monitor on a soft cloth or cushion. b Lift from both side simultaneously to remove the VESA screw cover away from the monitor.
2 Remove the stand assembly from the monitor. a Use a long and thin screwdriver to push the release latch. b After the latch is released, remove the stand away from monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2 Remove the stand. 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover.
Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front-Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. The following table describes the front-panel buttons: Front-Panel Button 1 Description Use this button to choose from a list of preset color modes.
Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System. 3 Menu Use this button to go back to the main menu or exit the OSD main menu. 4 Exit Use the Power button to turn the monitor On and Off. 5 Power (with power light indicator) The white light indicates the monitor is On and fully functional. A blinking white light indicates the power save mode. Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings.
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu.
2 and buttons to move between the setting options. As you move Press the from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3 Press the button once to activate the highlighted option. 4 Press the and 5 Press to enter the slide bar and then use the and the indicators on the menu, to make your changes. 6 Select the buttons to select the desired parameter.
Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjust function optimizes the display settings for use with your particular setup. Auto Adjust allows the monitor to self-adjust to the incoming video signal. After using Auto Adjust, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display settings. NOTE: In most cases, Auto Adjust produces the best image for your configuration.
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Auto Select Turning on the function allows you to scan for available input sources. VGA Select the VGA input when you are using the analog (VGA) connector. to select the VGA input source. Press DP 28 | Select the DP input when you are using the DisplayPort (DP) to select the DisplayPort input source. connector.
Color Use Color to adjust the color setting mode. Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DP cable. YPbPr: Select this option if your DVD player supports only YPbPr output.
Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Multimedia, Warm, Cool, or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. • Multimedia: Loads color settings ideal for multimedia applications. • Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.
Display Use Display to adjust image. Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3, or 5:4. Horizontal Position Use Vertical Position Use or to adjust the image left or right. Minimum is '0' (-). Maximum is '100' (+). or to adjust the image up or down. Minimum is '0' (-). Maximum is '100' (+). NOTE: Horizontal Position and Vertical Position adjustments are only available for "VGA" input. Sharpness This feature can make the image look sharper or softer.
Energy Power Button Allows you to set the power LED indicator On or Off to save energy. LED Reset Energy Select this option to restore default Energy settings. Menu Language Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: Unlock function– Only hard unlock (press and hold the button beside the power button for 6 seconds). Lock function – Either soft lock (through the OSD menu) or hard lock (press and hold the button beside the power button for 6 seconds). Reset Menu Reset all OSD settings to the factory preset values.
| Others Select this option to adjust the OSD settings, such as the DDC/CI, LCD Conditioning, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor.
Helps reduce minor cases of image retention. Depending on the LCD Conditioning degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable. Reset Others Reset all settings under the Others menu to the factory preset values. Factory Reset Reset all settings to the factory preset values. NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging.
You will see the following message before the DDC/CI function is disabled: When the monitor goes into power-save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following message will appear depending on the selected input: NOTE: The message may be slightly different according to the connected input signal.
See Troubleshooting for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1 For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080. 4 Click OK. In Windows® 10: 1 Right-click on the desktop and click Display settings.
Using the Tilt NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set-up instructions. Tilt With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1 Ensure that the screen is clean (no dust particles on the surface of the screen).
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What You Experience Possible Solutions No Video/Power No picture LED off • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed fully.
Geometric Distortion Screen not centered correctly • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust horizontal & vertical controls via OSD. NOTE: When using DisplayPort input, the positioning adjustments are not available. Horizontal/ Vertical Lines Screen has one or more lines • • • • Reset the monitor to factory settings. Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD.
Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is Image is too small centered on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. Cannot adjust the monitor with the buttons on the front panel • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked.
Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.