Users Guide

23 Problem Solving
658
027-752
[Cause] A mandatory entry field is blank in the job flow.
[Remedy] Take one of the following measures:
• Do not link folders to job flows that have mandatory entry fields.
• Set the default values to the mandatory fields of the job flow.
027-753
[Cause] 1)Attempted to execute the service while the port necessary for the job flow is either
deactivated or disabled.
2)Attempted to execute a job flow to send e-mail using the Encryption or Digital
Signature feature while S/MIME communication is disabled.
[Remedy] For 1), have your system administrator confirm the port status.
For 2), enable S/MIME communication, or modify the job flow so that e-mail is sent by
not using the Encryption or Digital Signature feature.
027-754
[Cause] [PDF Signature] is set inconsistency in the job flow.
[Remedy] Check the PDF signatures for both the system data settings (machine's current settings)
and the executed job flow settings. If these settings differ, coordinate them.
027-761
[Cause] An on-demand print job was sent to the machine using the Web Applications feature,
but the time interval from receiving the print job until starting the print processing
exceeded the time limit specified on the machine.
[Remedy] When multiple documents are to be printed, reduce the number of documents, and
then execute the operation again. If the error still is not resolved, enter the System
Administration mode, and then select [System Settings] > [Common Service Settings]
> [Machine Clock / Timers] > [Print-On-Demand Duration], and specify a larger value
or "0".
When on-demand printing is executed using the Web Application feature, the print
processing time is limited. Consequently if many documents are to be printed or if print
processing takes time, a timeout may occur before all the data are received. To resolve
this problem, change the time limit value according to the document volume and type.
If the error still is not resolved, contact Customer Support at dell.com/contactdell.
027-762
[Cause] An on-demand print job is sent to the machine using the Web Applications feature,
however, the specified job ticket is invalid because of one of the following causes:
• Abnormal change to the job ticket because of the machine software failure
• Abnormal change to the job ticket because of a bug on the sender's remote server
• Abnormal change to the job ticket because of network trouble
• Intentional alteration to the job ticket
[Remedy] Execute the print job again. If the error still is not resolved, contact Customer Support
at dell.com/contactdell.
027-763
[Cause] The machine failed to verify the user information against the remote accounting server.
[Remedy] Take one of the following measures:
• Check whether the remote accounting server is operating properly.
• Check whether there is no network failure.
• Connect the network cable securely.
• Confirm the settings on the machine.
027-770
[Cause] The print job has a problem.
[Remedy] Submit the print job again.
027-771
[Cause] The hard disk of the server connected to the machine is full.
[Remedy] Delete unnecessary data from the server.
Status Code Cause and Remedy