Users Guide

Status Code
611
Status Code
This section describes status codes.
An error message and status code (***-***) are displayed if printing terminated abnormally
because of an error, or a malfunction occurred in the machine.
For faxing, a status code is also displayed on an Activity Report and a Transmission Report -
Job Undelivered.
Refer to the status codes in the following table to resolve problems.
Note • If a status code is displayed, any print data remaining in the machine and information stored in the
machine's memory is not secured.
If a status code is displayed that is not listed in the following table, or if you cannot resolve
an error despite following the instructions described in the table, contact Customer Support
at dell.com/contactdell.
Status Code Cause and Remedy
002-500
[Cause] An error occurred during the scan job.
[Remedy] Execute the operation again. Also, check whether or not the account limit for the Scan
service is set when the accounting type is ColorTrack. If the error still is not resolved,
contact Customer Support at dell.com/contactdell.